Bergamo Orio al Serio Airport (BGY) - 109 min drive
Parma Airport (PMF) - 157 min drive
Porto Ceresio Station - 6 min drive
Ponte Tresa Station - 7 min drive
Bisuschio-Viggiù Station - 11 min drive
Restaurants
Osteria Battello - 11 min drive
La Sorgente - 29 min drive
Grotto Paolino - 20 min drive
Taverna dei Pescatori - 11 min drive
Osteria Debarcadero - 11 min drive
About this property
Hotel Caroline
At Hotel Caroline, you'll be within a 15-minute drive of Lake Lugano. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar, a snack bar/deli, and a terrace are other highlights at this Mediterranean hotel. Fellow travelers love the helpful staff.
Languages
English, French, German, Italian
At a glance
Hotel size
24 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (EUR 20 per day)
Wheelchair-accessible parking on site
Free off-site parking within 328 ft
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) on weekend mornings 8:00 AM–10:30 AM
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Hiking/biking trails nearby
Services
Front desk (limited hours)
Laundry service
Luggage storage
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Banquet hall
Mediterranean architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Desk chair
Food and drink
Champagne service
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 10 for children
Late check-in between 10:00 PM and 8:00 AM can be arranged for an extra charge of 50-percent of room rate
Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)
Housekeeping is offered for an extra charge
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per night
Rollaway beds are available for EUR 20.0 per day
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15.00 per accommodation, per day
Parking
Uncovered self parking costs EUR 20 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to midnight
Policies
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 012024-ALB-00002
Also known as
Caroline Brusimpiano
Caroline Hotel
Caroline Hotel Brusimpiano
Hotel Caroline
Hotel Caroline Brusimpiano
Hotel Caroline Hotel
Hotel Caroline Brusimpiano
Hotel Caroline Hotel Brusimpiano
Frequently asked questions
Is there a pool at Hotel Caroline?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to midnight.
Are pets allowed at Hotel Caroline?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of EUR 15.00 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Caroline?
Yes. Self parking costs EUR 20 per day.
What are the check-in and check-out times at Hotel Caroline?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Late check-out is available for a 50% charge (subject to availability).
Is there an onsite casino at Hotel Caroline?
No, this hotel doesn't have a casino, but Casino Lugano (22-min drive) and Casinò di Campione (30-min drive) are both nearby.
What is there to do at Hotel Caroline and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Hotel Caroline Reviews
Reviews
8,4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,0/10
Cleanliness
8,8/10
Staff & service
7,2/10
Amenities
8,0/10
Property conditions & facilities
8,4/10
Eco-friendliness
Reviews
10/10 Exceptional
26 September 2024
Sergiy
Sergiy, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
10 June 2024
Great Hotel. Has a parking lot right at the door. Staff is super friendly. Rooms are comfortable.
Matias
Matias, 1-night trip
Verified Expedia guest review
8/10 Very good
09 June 2024
Fantastic people and breakfast
Very nice little hotel. Nice personal and wonderful Italian breakfast buffe for a reasonable cost
Maths
Maths, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 March 2024
Igor
Igor, 1-night trip
Verified Hotels.com guest review
6/10 Good
04 October 2023
The property is in a nice location. Some spider webs and were found in the room and the bathroom had a spider. The AC never worked and the floor could've used a sweep (there was a nail clipping by the terrace window). Overall facilities are a bit outdated. The breakfast was nice
Dulce
Dulce, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
06 August 2023
This was a perfect stop for us outside of Lake Lugano. The staff was excellent! They were very accommodating when we needed to leave early for a flight setting up a little breakfast for us.
Michael
Michael, 1-night trip
Verified Expedia guest review
8/10 Very good
27 July 2023
Very nice. Great breakfast
Errol
Errol, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
10 July 2023
Friendly staff, friendly owner, good breakfast, quiet, nice bedroom
All good
No complains
Owner surprised my wife with a flower on the bed on her birthday, wow nice
Alexander
Alexander, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
30 June 2023
Really comfortable hotel. Spacious clean rooms. Huge comfortable bed . Basic toiletries and furnishings, but clean and pleasant vibe in safe quiet neighbourhood.
Renata
Renata, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 June 2023
Owner Lucy and her husband and staff were warm,welcoming and helpful with diner reservations and touring advice. Breakfast was beautifully presented and delicious.
Suggestion: king beds should have the ability to be made into two beds for friends sharing a room.
Linda
Linda, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
13 June 2023
Linda
Linda, 2-night trip
Verified Expedia guest review
4/10 Fair
28 May 2023
Hotel claims to be a 4 star yet it is more of a 1.5 star if that . Pool was dirty , staff have no idea what they are doing and claim the hotel is “changing” to a different one . Rooms are outdated and AC does not work . No restaurants around the area that are worth going to .
Margaret
Margaret, 2-night romance trip
Verified Expedia guest review
8/10 Very good
19 March 2023
Saubere, zweckmässig eingerichtete Zimmer mit eigenem Badezimmer, reichhaltiges gutes Frühstück,
Hofstetter
Hofstetter, 7-night romance trip
Verified Ebookers guest review
10/10 Exceptional
13 March 2023
Hotel staff was extremely accommodating.. Expedia over booked them but she was still able to get us a room. Excellent buffet in the morning with a nice patio to enjoy!
Jan
Jan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 February 2023
Lovely Hotel
The reception staff were very helpful with activities, local eating places and scenic routes to my next destination.
The breakfast buffet had everything. Really nice.
Garry
Garry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 February 2023
The staff there was very friendly and went out of their way to make our stay great.
Richard
Richard, 3-night family trip
Verified Expedia guest review
4/10 Fair
10 September 2022
Turki
Turki, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 July 2022
Great!
Stephen
Stephen, 1-night trip
Verified Expedia guest review
8/10 Very good
14 September 2021
Great breakfast and a quiet spot
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
14 August 2021
No 4 star hotel
I love hotels with their own characteristics. Unfortunately, this hotel has too many. The rooms are ok and their cleaning is very good, but that’s about it. No restaurant srrvice available.
The hotel is extremely understaffed and breakfast is a joke! After waiting for 20 minutes for my coffee I simply gave up. Everything seems outworn and neglected.
Two solutions for this place: renovate and extend your staff or simply quit the business. Is a potential gem.
Frank
Frank, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
01 August 2021
Johan
Johan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2021
A lovely hotel
A lovely hotel in a lovely area close to the Lake Lugano. Room was big enough, with excellent bed, tv, fridge and wifi. Bathroom large with good shower. Breakfast was excellent and the atmosphere of the hotel lovely. Recommended despite being a bit tired but very clean.
Apostolos
Apostolos, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 October 2020
not 4 star!
Not 4 star. It could get as the breakfast is fine but only 2 got room comfort.
David
David, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
11 September 2020
Dated but has what you need for a night
Hotel is quite tired in places but was ok and had what we needed. Ok for a night stop over but not any longer. The lake is stunning and we had a fantastic view from our room