Windermere Jetty Museum of Boats, Steam and Stories - 15 min walk - 1.3 km
Brockhole - the Lake District Visitor Centre - 7 min drive - 6.0 km
Getting around
Manchester Airport (MAN) - 102 min drive
Windermere Station - 4 min drive
Burneside Station - 12 min drive
Staveley Station - 14 min drive
Airport shuttle (surcharge)
Restaurants
The Pier Coffee Shop - 5 min walk
The Boathouse Bar & Restaurant - 9 min walk
The Lake View - Bowness - 5 min walk
Trattoria - 9 min walk
Costa Coffee - 7 min walk
About this property
Lakes Hotel and Spa
Lakes Hotel and Spa offers a fantastic location, putting you just a 5-minute walk from Lake Windermere. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and British cuisine is served at The Bar, which is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
57 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 12.00 per night)
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
2 bars/lounges
Restaurant
Poolside bar
24-hour room service
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
An indoor pool
Full-service spa
15 spa tubs
Sauna
Steam room
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
40-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
The Bar - This bistro specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird - This restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 15 per person
Airport shuttle service is offered for an extra charge
Parking
Self parking costs GBP 12.00 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.
Also known as
Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere
Frequently asked questions
Does Lakes Hotel and Spa offer free cancellation for a full refund?
Yes, Lakes Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lakes Hotel and Spa?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:30 PM.
Are pets allowed at Lakes Hotel and Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Lakes Hotel and Spa?
Yes. Self parking costs GBP 12.00 per night.
Is airport shuttle service offered by Lakes Hotel and Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Lakes Hotel and Spa?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Lakes Hotel and Spa and nearby?
Lakes Hotel and Spa has 2 bars, a spa, and an indoor pool, as well as a steam room, a picnic area, and a garden.
Are there restaurants at or near Lakes Hotel and Spa?
Yes, The Bar offers British cuisine.
What's the area around Lakes Hotel and Spa like?
Lakes Hotel and Spa is in the heart of Windermere, a short 4-minute walk from Lake Windermere and 4 minutes' walk from Bowness Pier. Our travelers say the local area is very walkable.
Lakes Hotel and Spa Reviews
Reviews
9,4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,6/10
Cleanliness
9,6/10
Staff & service
9,4/10
Amenities
9,4/10
Property conditions & facilities
9,2/10
Eco-friendliness
Reviews
10/10 Exceptional
23 December 2024
craig
craig, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Christmas trip
Amazing staff amazing hotel
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Julie
Julie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Georgie
Georgie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Ava
Ava, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
09 December 2024
This was my 3rd stay this year alone and there’s a reason for that. The staff are great, so polite, so helpful and just on top of everything. That’s the reception, all the way down to housekeeping who do a fabulous job. Already can’t wait to go back in the new year
Jennifer
Jennifer, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
08 December 2024
Catherine
Catherine, 1-night trip
Verified Hotels.com guest review
8/10 Very good
08 December 2024
Sam
Sam, 1-night trip
Verified Hotels.com guest review
6/10 Good
05 December 2024
Cleanliness
Hotel stay was ok, staff where friendly but the room was unclean dirt around the bath crumbs on the floor and when i raised this its been ignored. If not for this it would have been a great stay.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
05 December 2024
Amazing stay.
Amazing stay! The staff are so friendly and will do anything for you. You walk in and you are greeted with a smile from everyone. Amazing place to stay and the staff are amazing also! 12/10 🙂
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
05 December 2024
Amazing
Amazing stay
sam
sam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
03 December 2024
4 Days in the Lakes
Amazing Hotel in a fabulous position. Fantastic facilities run by Staff that were so friendly and made you feel so welcome with whatever you wanted to do. Very relaxed atmosphere at all times of day. Pub & Spa / Pool area such a joy and pleasure to be in. Can’t wait to go again.
Stuart
Stuart, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
03 December 2024
B
B, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
03 December 2024
Stuart
Stuart, 2-night trip
Verified Hotels.com guest review
6/10 Good
01 December 2024
Room was excellent.
Food in Mizumi was overpriced for their offering. Charged us for water £5, not good when paying the over flared prices for the restaurant.
Breakfast was buffet style, everything was overcooked and hard had been under the lights for too long and was actually cold. No offer of tea and coffee as you are seated… for a five star hotel at the prices they charge per night. Breakfast should be served…water in spa was cold both in the pool and hot tubs.. steam room out of action… all in all would not rate this hotel.
Alistair
Alistair, 1-night trip
Verified Hotels.com guest review
6/10 Good
01 December 2024
Long weekend birthday celebration
Went for a long weekend for a birthday celebration three nights four days.
The bed was not comfortable at all and on speaking to house keeping manager the mattress were a new brand and not as advertised as a firm bed, topper added to mattress was ok. The room and facilities were adequate more storage area required and bathroom cabinet would off been handy. Shower head rail broken and leaked on shower hose, shower glass door leaked on floor. Hot tub on patio was amazing made the break if not for this would off left hotel early. The swimming pool water was cold and did not stay in long, steam room not working and had not been working for days. The spa treatment full body massage fantastic staff amazing and explained in full detail what was included and to be done.Main Hotel restaurant good food and price reasonable. Pub food at spa, to hot in pub to eat and food not good. Staff overall were fantastic always happy to help and nothing was too much. Staff are a credit to the hotel always went above and beyond,100 % to all. Would stay again if issues sorted.
Philip
Philip, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
01 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
29 November 2024
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Flamur
Flamur, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Fantastic First Visit
Was made to feel very welcome from driving through the gate to leaving, the attention to detail left no stone unturned cleanliness was top notch and so was all the staff could not have asked for anything more.
Joseph
Joseph, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Great hotel
This is a wonderful hotel immaculate throughout. There is even a Bentley car to take you on local journeys ! Their Fusion restaurant is really nice. The spa is small with parts sadly not working but was being fixed.
Chris
Chris, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Wonderful relaxing stay
Had a wonderful stay for my Birthday. Every member of staff was super friendly and helpful. Room was extremely clean and comfortable. Hot tub was clean and ready for us as soon as we arrived. The attention to detail at this hotel makes all the difference! Spa facilities were perfect we enjoyed a lovely few hours in the evening with a couple of Proseccos and then another lovely couple of hours in the morning with a coffee. Best hotel I’ve stayed in so far in the lakes, cannot recommend enough!
Nicole
Nicole, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
24 November 2024
The room was great, and the staff were fantastic very friendly. I was disappointed that we had to wait nearly 20mins today to get into breakfast. I feel there could be a better way of arranging that. The food we had during the stay was great. Especially in the Japanese restaurant.
Craig
Craig, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Fantastic stay love the hotel and room was great just the bathroom need a upgrade