Via Costeira Sen. Dinarte Medeiros Mariz, 6045, Natal, RN, 59090002
What's nearby
Dunes Park - 1 min walk - 0.0 km
Natal Convention Center - 10 min walk - 0.9 km
Praia Shopping - 5 min drive - 5.0 km
Morro do Careca - 11 min drive - 6.6 km
Ponta Negra Beach - 12 min drive - 6.9 km
Getting around
Natal (NAT-Governador Aluizio Alves Intl.) - 65 min drive
Pitimbu Station - 15 min drive
Cajupiranga Station - 18 min drive
Natal Soledade Station - 19 min drive
Restaurants
Só Mais Uma - 5 min drive
Restaurante Potiguar - 1 min walk
Seu Chico Botequim - 6 min drive
Lobby Bar - 1 min walk
Tapiro Grill - 1 min walk
About this property
SERHS Experience Suites
SERHS Experience Suites is a great choice for your beach stay in Natal. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Dining choices include 5 restaurants and the 3 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious hotel include 2 coffee shops/cafes, a fitness center, and a steam room.
All-inclusive
All-inclusive room rates at SERHS Experience Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
English, Portuguese, Spanish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–10:00 AM
5 restaurants
3 bars/lounges
2 coffee shops
Coffee/tea in a common area
Private dining
Free daily reception
Snack bar/deli
Traveling with children
Children's pool
What to do
On the beach
Working away
Business center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
4 outdoor pools
Arcade/game room
Full-service spa
Steam room
Lockers available
Banquet hall
Outdoor entertainment area
Accessibility
Smooth flooring in room
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Bathrobes and slippers
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
Free extra futon
What to enjoy
Private pool
Furnished balcony
Individually furnished and decorated
Freshen up
Designer toiletries
Hair dryer
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Desk chair
Food and drink
Champagne service
Dining table
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: BRL 4 per accommodation, per night
Optional extras
There is a service fee of 10 percent
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
SERHS Exclusive Suites
SERHS Experience Suites Hotel
SERHS Experience Suites Natal
SERHS Experience Suites Hotel Natal
Frequently asked questions
Is there a pool at SERHS Experience Suites?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at SERHS Experience Suites?
Sorry, pets aren't allowed.
Is parking offered on site at SERHS Experience Suites?
Yes, there's free self parking.
What are the check-in and check-out times at SERHS Experience Suites?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at SERHS Experience Suites and nearby?
SERHS Experience Suites has 4 outdoor pools, 3 bars, and a spa, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near SERHS Experience Suites?
Yes, there are 5 onsite restaurants.
Does SERHS Experience Suites have any outdoor private spaces?
Yes, every room features a private pool, a private plunge pool, and a furnished balcony.
What's the area around SERHS Experience Suites like?
SERHS Experience Suites is a short 1-minute walk from Dunes Park and 10 minutes' walk from Natal Convention Center.
SERHS Experience Suites Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
20 July 2024
Room excellent
Nick
Nick, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 June 2024
Edilson Tavares
Edilson Tavares, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 April 2024
Café tem que melhorar
Ficamos numa suíte maravilhosa. Essa opção de suíte tem piscina e uma ótima varanda, quase um terraço.
Essa opção de estadia dava direito a um café exclusivo, que eles chamam de VIP no restaurante Tapiro. É bem fraco e o "VIP" deve ser porque o serviço é separado dos demais hóspedes. Faltava simpatia aos atendentes do café da manhã. Tapioca ruim. Pães e café razoáveis.
Ótimo atendimento exclusivo no check in. Infelizmente não decorei o nome da moça que nos atendeu.
Vinicius
Vinicius, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 June 2023
Ficamos numa suite no sétimo andar. Achei esta suite mais privativa que a opção que fica no andar logo abaixo, que aparentemente é a "Premium Suítes", que possui uma piscina maior, mas é visível por quem está no andar de cima. Muito bom! O café da manhã servido no quarto foi ótimo!