Large rooms, great location, nice gym. Service can be woefully slow (took us 40 mins + to get coffee cups delivered to our room; coffee machine was faulty, took time to be replaced, etc).
We were invited to a HGV sales presentation, where we found the sales tactics to be quite aggressive. For example, we weren’t shared complete info (e.g. commission rates to offload ownership, annual increases in HOA, terms of default, etc). The sales rep (Max) did not have these answers when we asked, but appeared to coerce us into buying ownership regardless. Poor practice.