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Motto by Hilton Tulum

4.5 star property
Luxury hotel with 2 outdoor pools, connected to a shopping centre, near Hunab Lifestyle Center

Choose dates to view prices

Motto by Hilton Tulum features a rooftop terrace and puts you a short five-minute drive from Tulum National Park. You can indulge in deep-tissue massages, body treatments or manicures and pedicures, and Bistro Coba, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a fitness centre. Fellow travellers love the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 3 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Free use of bicycles
  • Pool bar
  • 2 coffee shops/cafes
  • Spa services
  • 24-hour front desk

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is R872
R1 503 total
includes taxes & fees
16 Dec - 17 Dec

Why we love this property

Taste around the world
Culinary adventures await at 2 restaurants serving international and American cuisine. A cafe and 2 bars offer refreshing options for any mood.
Dreamy comfort awaits
Premium bedding cradles guests in every guestroom. Rainfall showers complement the curated decor, while blackout drapes ensure perfect slumber.

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed

8,8 out of 10
Excellent
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower

Premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower

10,0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Flex Room with 1 Queen Wall Bed

Premium bedding, in-room safe, individually decorated

Flex Room with 1 Queen Wall Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen bed Rooftop Level

Premium bedding, in-room safe, individually decorated

1 Queen bed Rooftop Level

8,6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Flex Room, 1 Queen Wall Bed, Rooftop Level

Premium bedding, in-room safe, individually decorated

Flex Room, 1 Queen Wall Bed, Rooftop Level

8,0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

Premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunk beds - 1 Twin bed over 1 Queen bed

Premium bedding, in-room safe, individually decorated

Bunk beds - 1 Twin bed over 1 Queen bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Garden view

Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Junior Suite (1 Queen bed)

55-inch flat-screen TV with cable channels

Junior Suite (1 Queen bed)

10,0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

Premium bedding, in-room safe, individually decorated

Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Accessible Queen Room Rooftop Level

Premium bedding, in-room safe, individually decorated

Accessible Queen Room Rooftop Level

  • Sleeps 2

Queen Room

  • Sleeps 2

1 Queen Bed Roof Top Level

  • Sleeps 2

View all photos for 1 Queen Room-Mobility And Hearing Accessible With 3x3 Shower

Premium bedding, in-room safe, individually decorated

1 Queen Room-Mobility And Hearing Accessible With 3x3 Shower

  • Sleeps 2

View all photos for Bunk Beds-1 Twin Bed Over 1 Queen Bed

Premium bedding, in-room safe, individually decorated

Bunk Beds-1 Twin Bed Over 1 Queen Bed

  • Sleeps 3

Flex Room 1 Queen Wall Bed Roof Top Level

  • Sleeps 2

Flex Room With 1 Queen Wall Bed

  • Sleeps 2

Junior Queen Suite

  • Sleeps 3

Bunk Beds-1 Twin Over 1 Queen Roof Top Level

  • Sleeps 2

View all photos for 2 Room Family Suite-2 Queen Beds 1 Twin Bed

Premium bedding, in-room safe, individually decorated

2 Room Family Suite-2 Queen Beds 1 Twin Bed

  • Sleeps 4

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The price is R1 179
R1 480 total
includes taxes & fees
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About the area

Map
Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Tulum, QROO, 77760

What's nearby

  • Hunab Lifestyle Center - 1 min walk - 0.0 km
  • Jaguar Park - 1 min walk - 0.1 km
  • Dos Aguas Park - 4 min drive - 1.8 km
  • Tulum National Park - 5 min drive - 2.9 km
  • Tulum Tower - 6 min drive - 3.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Cancun Intl. Airport (CUN) - 91 min drive

Restaurants

  • ‪Jasmine - ‬11 min walk
  • ‪Coco Cafe - ‬12 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Olio - ‬17 min walk
  • ‪Rossina - ‬15 min walk

About this property

Motto by Hilton Tulum

Motto by Hilton Tulum features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park. You can indulge in deep-tissue massages, body treatments, or mani/pedis, and Bistro Coba, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 5 and younger eat free breakfast
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 4 restaurants
  • 3 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Fitness classes
  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Free bicycle rentals
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • Communal living room
  • Fitness center
  • 2 outdoor pools
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Bicycle parking
  • Spa services
  • Vegetarian dining options
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Water dispenser
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, body treatments, and manicures and pedicures.

Dining

Bistro Coba - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Hunab Rooftop - This poolside rooftop bar specializes in American cuisine and serves lunch and dinner. Open daily.
Alma Verde - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Jungle Bar - Onsite bar. Happy hour is offered. Open daily.
Campanella - This coffee shop serves breakfast, brunch, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 23.20 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 30 for adults, and USD 20 to 30 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 300 per stay
  • Pets are allowed for an extra charge of USD 55 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Motto By Tulum Mexico
Motto by Hilton Tulum Hotel
Motto by Hilton Tulum Tulum
Motto by Hilton Tulum Hotel Tulum

Frequently asked questions

Does Motto by Hilton Tulum offer free cancellation for a full refund?

Yes, Motto by Hilton Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Motto by Hilton Tulum?

Yes, there are 2 outdoor pools.

Are pets allowed at Motto by Hilton Tulum?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of USD 55 per pet, per day, and there's also a deposit of USD 300 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Motto by Hilton Tulum?

Yes, there's free self parking.

What are the check-in and check-out times at Motto by Hilton Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Motto by Hilton Tulum and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 3 bars and a fitness center. Motto by Hilton Tulum also has spa services and a picnic area, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Motto by Hilton Tulum?

Yes, there are 4 onsite restaurants, featuring international cuisine and poolside dining.

What's the area around Motto by Hilton Tulum like?

Motto by Hilton Tulum is in Zama, a short 1-minute walk from Hunab Lifestyle Center.

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Motto by Hilton Tulum Reviews

Reviews

8,6

Excellent

9,2/10

Cleanliness

8,8/10

Staff & service

8,4/10

Amenities

9,0/10

Property conditions & facilities

9,0/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Food
Beach
Rooftops
Biking
Bed
Location
Taxi

What guests liked

  • The pool area was very nice, with great service and tasty snacks available. (9 reviews)
  • The property is close to many restaurants and offers delicious food options with a convenient location for dining out. (6 reviews)
  • The property's gym was well-equipped and a great amenity for guests. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Nice location
Michael, 2-night trip

10/10 Exceptional

The pool area is fantastic.
Claudia, 4-night trip

10/10 Exceptional

Great staff, great location
Isabelle, 4-night trip

10/10 Exceptional

Beautiful and nice hotel 💙
Michael, 3-night trip

8/10 Very good

Nice place
Jeremy, 4-night trip

10/10 Exceptional

Great Hotel
Shawnte Latrice, 4-night trip

8/10 Very good

Great option to be close to Tulum’s downtown. Rooms are small but have everything you need
MANUEL DE LA, 1-night trip

10/10 Exceptional

I love this property- every one was super nice and friendly
Jorge, 4-night trip

10/10 Exceptional

Amazing location and staff. Food options right outside and amazing rooftop and gym.
Kevin, 3-night trip

10/10 Exceptional

Everything was just perfection. Thanks to Motto Hilton for this wonderfull stay.
Gregory, 7-night trip

10/10 Exceptional

This hotel is close to the beach and downtown. Many restaurants and shopping center in a few steps.
Diana, 3-night trip

10/10 Exceptional

I enjoyed my stay! The staff was friendly, the property was clean, and close to a lot of tourist attractions. The parking garage was supervised. The food was great!
Marquila, 4-night trip

10/10 Exceptional

All was beautiful, wish the hotel menu had more options and better drinks nonetheless it was an amazing experience and will go again
Dixa Arleni, 5-night trip

8/10 Very good

The hotel was very good and the staff were excellent. However, the restaurant was poor

10/10 Exceptional

The food is awesome! The room is nice and cozy with a great view. The pool was a little bit dirty 😬. Great location, great service! I’d come back for sure !
Vanessa, 3-night trip

8/10 Very good

It is diffict to locate, but a very nice property, could use some free coffee
john, 1-night trip

10/10 Exceptional

Great!!!
Shaquille, 3-night trip

10/10 Exceptional

Awesome
Darnell, 4-night trip

8/10 Very good

This hotel is AMAZING! The staff was absolutely the best. Always helping us with all our needs. Even the hotel food was good! Only thing I did not like was how small the room was, and the some of the outlets didn’t work. But other than that this place was super nice, clean, and friendly environment!
Lisa, 4-night trip

8/10 Very good

I would a rate this place as excellent but the ac could not keep up to temp hot and sweating like never before at night sleeping. Had to pay extra to have sheets changed every night.
Karen, 4-night trip

10/10 Exceptional

-
Sunhi, 1-night trip

10/10 Exceptional

As a solo traveler, my stay at Motto was genuinely enjoyable. The location is incredibly convenient—everything you need is within walking distance, and the beach is only about one to two miles away. If you're up for it, bikes are available to rent, or you can easily catch a cab. Although the hotel doesn’t offer a dedicated shuttle service, the staff can arrange reliable transportation for you as needed. What really stood out was the exceptional customer service. The staff was consistently friendly, welcoming, and accommodating. I changed rooms twice to find the ideal location within the hotel, and they handled each request with professionalism and patience. There are also plenty of dining options nearby, which is perfect for food lovers or anyone who enjoys exploring local cuisine. Overall, this was a great experience, and I’d definitely consider staying here again.
April, 4-night trip

8/10 Very good

The hotel was really nice! All the amenities were well kept like the pool & gym! The lobby smelled heavenly when entering! The room was also in great condition. I wish there was a little more space in the room but it’s exactly what’s pictured so wasn’t surprised at all. The area outside the hotels (the main road seems to have a lot of construction so not best area to walk around but it was convenient location to grab a cab to go to city center or beach area)

6/10 Good

Everything about this hotel was good except the air conditioner and room services
mohammad ali, 3-night trip

4/10 Fair

Whispers can be heard between rooms, through the connecting doors, which happen to be on both sides of the room. Very hard to sleep and no privacy. It’s feels like the people next door are with you in the room. The rooms are small, they have a desk but it’s so close to the bed it’s not usable. If you call front desk with this complaint they say no cancellation, talk to you neighbor. True story
RACHID, 3-night trip