Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000
What's nearby
Yucatan International Convention Center - 13 min walk
Parque Santa Lucía - 14 min walk
U.S. Consulate Merida - 15 min walk
Mérida Cathedral - 18 min walk
Plaza Grande - 3 min drive
Getting around
Mérida International Airport (MID) - 17 min drive
Teya-Merida Station - 27 min drive
Restaurants
Dulcería y Sorbetería Colón - 2 min walk
Piensarosa - 3 min walk
Hennessy's Irish Pub - 2 min walk
El Apapacho - 6 min walk
El Pico de Orizaba - 5 min walk
About this property
Hotel Plaza by Kavia
Hotel Plaza by Kavia offers a great location, putting you within a 15-minute walk of Paseo de Montejo and U.S. Consulate Merida. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Also, this hotel is within a short drive of Plaza Altabrisa. Fellow travelers love the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
44 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
On-site parking is limited
Free off-site parking within 164 ft
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
An outdoor pool
Accessibility
Elevator
Elevator door width (inches): 31
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 220 for adults and MXN 220 for children
Policies
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida
Frequently asked questions
Does Hotel Plaza by Kavia offer free cancellation for a full refund?
Yes, Hotel Plaza by Kavia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Plaza by Kavia?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Plaza by Kavia?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Plaza by Kavia?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Plaza by Kavia?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Plaza by Kavia?
No, this hotel doesn't have a casino, but Casino La Cima (14-min walk) and Diamonds Casino (6-min drive) are both nearby.
What is there to do at Hotel Plaza by Kavia and nearby?
Hotel Plaza by Kavia has an outdoor pool.
What's the area around Hotel Plaza by Kavia like?
Hotel Plaza by Kavia is in Mérida Centro, a short 1-minute walk from Paseo de Montejo and 15 minutes' walk from U.S. Consulate Merida. Travelers love the hotel's prime location.
Hotel Plaza by Kavia Reviews
Reviews
8,8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,0/10
Cleanliness
9,0/10
Staff & service
8,6/10
Amenities
8,8/10
Property conditions & facilities
8,8/10
Eco-friendliness
Reviews
8/10 Very good
22 October 2024
Augustus
Augustus, 1-night trip
Verified Hotels.com guest review
2/10 Poor
15 October 2024
I decided to try this hotel as the location is ideal and the price for the room seemed reasonable. However, my experience was not pleasant at all. The glass for the window seems poor quality letting all the noise in. There was some construction noise going until 3 am, you can hear and feel everything. This is a busy street, we could not sleep at all. We decided to check out early and that's when the trouble started, the staff refused to refund us and will not do so until Expedia contacted them. We had other issues with the safe not working. The door that access the terrace had no lock and no key and our shower had a leak going all night. Also the bathroom smelled like mold. The staff were careless and dismissive. We had an opportunity to speak with the manager and the experience was the same. This hotel can use some better management and much more maintenance. Sadly I do not recommend this hotel at all. What I do recommend is that you book through Expedia, they were fantastic and so helpful.
Elibet
Elibet, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
13 October 2024
Denisse
Denisse, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 October 2024
Good location, super clean...and a very nice staff...
Hendy
Hendy, 5-night trip
Verified Orbitz guest review
10/10 Exceptional
26 September 2024
Very nice . Well keep up . Very clean and very good service
Sylvia
Sylvia, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
05 September 2024
Todo Excelente, el personal muy amable, la ubicación en mero Paseo Montejo, la habitación de muy buen tamaño con mini refrigerador, las camas muy cómodas, baño limpio, todo parece recién remodelado. Lo único que no ayuda es el estacionamiento a 2 cuadras y tienes que pedir que abran el portón cada que vas a salir o entrar.
Yetzael
Yetzael, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
05 September 2024
clean rooms
Libni
Libni, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 August 2024
Enjoyed my stay!
Brenda
Brenda, 2-night family trip
Verified Expedia guest review
8/10 Very good
29 August 2024
Amazing location, best street to stay on in Merida, has a great cafe and Italian restaurant directly below and a great dessert place across the street.
Nick
Nick, 4-night family trip
Verified Expedia guest review
8/10 Very good
23 August 2024
Fernando
Fernando, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
02 August 2024
Friendly staff.
Alma
Alma, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
01 August 2024
Mark
Mark, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
01 August 2024
Satisfied
Staff did a wonderful Job
Mark
Mark, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
01 August 2024
Very helpful staff
Angel
Angel, 2-night family trip
Verified Expedia guest review
8/10 Very good
25 July 2024
.
robert
robert, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 July 2024
Everything was great
pilar
pilar, 3-night trip
Verified Expedia guest review
10/10 Exceptional
08 July 2024
Jonathan
Jonathan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
05 July 2024
HUMBERTO
HUMBERTO, 2-night trip
Verified Hotels.com guest review
6/10 Good
29 June 2024
The staff, especially Ysa, was wonderful. The room size quite large. You had to call the desk to get hot water several times during our stay. One morning there was no water at all. When it rained the front entrance floods badly. Levelling the ground, or building a walkway would probably help.
andrew
andrew, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 June 2024
Luis
Luis, 1-night trip
Verified Expedia guest review
2/10 Poor
25 June 2024
The property had issues with laundry so towel were smelly.
GABRIEL
GABRIEL, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 June 2024
Amazing
Amazing
Gualberto
Gualberto, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 June 2024
Gabriela
Gabriela, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 June 2024
Pros: great service, well designed shower, spacious room, coffee maker. Great Italian next door, great sorbet across the Paseo.
Cons: none?