This hotel has been, without question, the worst experience I’ve ever had. The property looked appealing in the online photos, but in reality, it was filthy and infested with cockroaches. The smell of cigarette smoke and urine was pervasive throughout the building. After reporting the roaches (with video evidence) and the unpleasant odors to the front desk, I was offered a different room. However, even the receptionist found more roaches in the second room.
When I asked to cancel the remainder of my four-day stay, I was told I would still be charged for one night, which I found unreasonable given the deceptive conditions and the serious health and safety concerns. It’s unimaginable that a guest would still be charged after such a distressing experience. Moreover, the hotel’s policy made no mention of tolerating filthy walls, cockroaches, or rooms reeking of cigarette smoke.
I strongly advise against staying at this establishment. I have since filed a dispute with my bank.