8/10 Very good
19 November 2024
Cozy hotel, smaller than we thought it would be honestly but the service was exceptional, especially from Ricardo. After we did check out we had a whole extra day to keep exploring the city before our flight but we didn’t have a place to leave our suitcase, so we shared our situation with the front desk and Ricardo assured us we could leave our suitcase with them, that he would look over it until we come back at night to pick it up. He also offered us a bathroom if we needed to change and take a shower before leaving and didn’t accept any money in exchange for that. Great customer service!
Gabriel
Gabriel, 4-night trip
Verified Hotels.com guest review