City Oasis Inn Townsville, SureStay Collection by BW
Located near a train station, City Oasis Inn Townsville, SureStay Collection by BW is a great choice for a stay in Townsville. Guests can take a dip in the outdoor pool or grab a bite to eat at Sidewalk Cafe & Bar, which serves breakfast and dinner. Other features include a bar/lounge, a fitness center, and a spa tub.
Languages
English
At a glance
Hotel size
42 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: noon; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The front desk is open Monday - Friday (8:30 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets stay for free (2 total)
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site extended parking (AUD 7.5 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekday mornings 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Room service (limited hours)
Traveling with children
Playground
What to do
Beach nearby
Discount at nearby fitness center
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Scuba diving nearby
Skydiving nearby
Working away
Business center
Computer station
Services
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
3 buildings/towers
Safe-deposit box at front desk
Garden
Picnic area
Fitness center
An outdoor pool
Spa tub
Room amenities
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Dining
Sidewalk Cafe & Bar - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 8 to 25 for adults, and AUD 5 to 25 for children
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from November 30 2024 to December 7 2024 (completion date subject to change). The following areas are affected:
Bar/lounge
Dining venue(s)
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday and Saturday:
Dining venue(s)
Parking
Extended parking costs AUD 7.5 per night
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
City Oasis Inn
City Oasis Inn Townsville
City Oasis Townsville
City Oasis
City Oasis Hotel
City Oasis Inn
City Oasis Inn Townsville, SureStay Collection by BW Hotel
City Oasis Inn Townsville, SureStay Collection by BW Townsville
Frequently asked questions
Is there a pool at City Oasis Inn Townsville, SureStay Collection by BW?
Yes, there's an outdoor pool.
Are pets allowed at City Oasis Inn Townsville, SureStay Collection by BW?
Yes, pets stay free, with a limit of 2 total. Food and water bowls are available.
Is parking offered on site at City Oasis Inn Townsville, SureStay Collection by BW?
Yes, there's free self parking.
What are the check-in and check-out times at City Oasis Inn Townsville, SureStay Collection by BW?
Check-in start time: noon; Check-in end time: 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at City Oasis Inn Townsville, SureStay Collection by BW and nearby?
Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. City Oasis Inn Townsville, SureStay Collection by BW also has a fitness center and a picnic area, as well as a garden.
Are there restaurants at or near City Oasis Inn Townsville, SureStay Collection by BW?
Yes, Sidewalk Cafe & Bar offers alfresco dining.
What's the area around City Oasis Inn Townsville, SureStay Collection by BW like?
City Oasis Inn Townsville, SureStay Collection by BW is in the heart of Townsville, a short 8-minute walk from Castle Hill and 11 minutes' walk from The Strand Beach.
City Oasis Inn Townsville, SureStay Collection by BW Reviews
Reviews
8,6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,8/10
Cleanliness
9,0/10
Staff & service
8,6/10
Amenities
8,2/10
Property conditions & facilities
8,4/10
Eco-friendliness
Reviews
10/10 Exceptional
29 October 2024
Badraa
Badraa, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Saving grace.
The room was quite cramps, mostly due to the fact that there was a small double bed and one single bed, if 3 people were staying there I can’t imagine how crampt it would be, the bathroom was laid out well, shower heat was difficult to control, the pool area was nice and the laundry area was great. Saving grace: the staff were really nice.
Catherina
Catherina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Shaun
Shaun, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
24 September 2024
carol
carol, 3-night trip
Verified Wotif guest review
10/10 Exceptional
13 September 2024
The staff were wonderful and very helpful.
Patrick
Patrick, 7-night trip
Verified Wotif guest review
10/10 Exceptional
12 September 2024
Big fan of almost everything. Got me in at midnight when another placed valued me. The shower was a bit cramped but if that's my biggest drama in life, I'm set. Thanks guy.
Brett
Brett, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
06 September 2024
Great stay
Katie
Katie, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
20 August 2024
Peita
Peita, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
Apartment was good…just what I was after
James
James, 3-night trip
Verified Expedia guest review
8/10 Very good
24 July 2024
Nice clean quiet
Helen
Helen, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
23 July 2024
Lindsey
Lindsey, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 July 2024
Lewis
Lewis, 1-night trip
Verified Wotif guest review
10/10 Exceptional
13 July 2024
Tony
Tony, 2-night trip
Verified Expedia guest review
8/10 Very good
10 July 2024
Quiet
Kris
Kris, 4-night trip
Verified Wotif guest review
6/10 Good
09 July 2024
-
DARRIN
DARRIN, 5-night trip
Verified Lastminute guest review
10/10 Exceptional
08 July 2024
Arrived earlier than expected. Room was ready and staff couldn't have been more helpful. Facilities are a bit dated but the location is conveniently located to the stadium.
Rowena
Rowena, 1-night romance trip
Verified Wotif guest review
8/10 Very good
27 June 2024
Staff is very understanding and friendly. I was upgraded to an executive suite with a kitchen, because i stayed for three weeks for work. Very meticulous housekeeping service. Apart from a couple of days with noises from neighboring guests, it was generally very quiet. The only disadvantage is the absence of a lift. I struggled a little to move my luggage up and down the flights of stairs.
Hoi Yam
Hoi Yam, 21-night business trip
Verified Expedia guest review
10/10 Exceptional
24 June 2024
We only stayed one night with our little dog but the unit was clean and airy. There were lawn areas which were private where we could play ball with the dog. Management and staff were very helpful. We will stay there again.....
Ian
Ian, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
09 June 2024
Perfect
Carly
Carly, 2-night trip
Verified Wotif guest review
10/10 Exceptional
22 May 2024
Very nice place just a stroll down to the city we already been so many times and is a such good place
Domenico
Domenico, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 May 2024
Great place to stay
Stuart
Stuart, 1-night trip
Verified Wotif guest review
4/10 Fair
22 April 2024
Hi
No service or staff seen around weekend
Abhilash Pottayath
Abhilash Pottayath, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 April 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 April 2024
Loved my stay very friendly and clean and tidy.
Elizabeth
Elizabeth, 3-night family trip
Verified Wotif guest review
10/10 Exceptional
27 January 2024
Very nice place to stay so we booked in for an extra night