8/10 Very good
28 November 2024
4 night winter break for friends
This was a 4 night stay 3 adult females celebrating a 60th birthday. Overalll the stay was excellent only a few minor details did not equal the 5 star status. The staff were excellent. The food was good but in the restaurant no dishes were cleared as tables were vacated which was a little disappointing to be taken to a table surrounded by tables of dirty dishes and glasses for the whole of the meal. We opted for a more expensive package and were on the LEVEL tier which afforded a great snack and alcohol package. 3 of us shared effectively a suite with one king size and one pill down bed but all the provisions were for two- two glasses two cups two bath towels- we pointed it out on first day but every. Day was the same- I k ow it seems minor but it has a 5 star rating and it just wasn’t arttention to detail. Some other minor things- the level has its own pool area which is lovely but within that area there is a little part mapped out where you have to pay a further 10 euro per person per day for a bed in that area which is ridiculous. There is a lovely supply of loner lemon flavoured water but it wasn’t topped up - as I said minor but just a bit off putting. It was a lovely holiday venue though
Theresa
Theresa, 4-night trip with friends
Verified Hotels.com guest review
