Mainz Hauptbahnhof West/Taubertsbergbad Tram Stop - 6 min walk
Restaurants
Yorma's - 4 min walk
Zenz Wirtshaus - 2 min walk
Nirgendwo - 3 min walk
Ayam Saman - 2 min walk
Good Time - 3 min walk
About this property
Mercure Hotel Mainz City Center
Located near a train station, Mercure Hotel Mainz City Center is a great choice for a stay in Mainz. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travelers say good things about the helpful staff and overall property condition. Public transportation is just a short walk: Mainz Central Station Tram Stop is 3 minutes and Mainz Hauptbahnhof West/Taubertsbergbad Tram Stop is 6 minutes.
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Height restrictions apply for on-site parking
Off-site parking within 328 ft (EUR 16 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service
Traveling with children
Children stay free (see details)
What to do
Shopping
Beach nearby
Discount at nearby fitness center
Mountain biking nearby
Working away
Meeting room
Computer station
Conference space (431 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike storage
Facilities
ATM/banking
Safe-deposit box at front desk
Bicycle parking
At least 80% of food locally-sourced
At least 80% organic food
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally-owned & organized tours & activities
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
High pile carpet in room
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning and heating
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Kaisers - Onsite bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 24.50 for adults and EUR 18.50 for children
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15.00 per pet, per day
Parking
Parking is available nearby and costs EUR 16 per day (328 ft away)
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mercure Mainz City Center
Advena Europa Hotel Mainz
Mercure Hotel Mainz City Center Hotel
Mercure Hotel Mainz City Center Mainz
Mercure Hotel Mainz City Center Hotel Mainz
advena Europa Hotel Mainz (ab 04/21 Mercure Mainz City Center)
Frequently asked questions
Does Mercure Hotel Mainz City Center offer free cancellation for a full refund?
Yes, Mercure Hotel Mainz City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Mainz City Center?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 15.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Mercure Hotel Mainz City Center?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Mercure Hotel Mainz City Center?
No, this hotel doesn't have a casino, but Kurhaus (18-min drive) is nearby.
What is there to do at Mercure Hotel Mainz City Center and nearby?
Have fun during the warmer months with activities nearby such as mountain biking.
What's the area around Mercure Hotel Mainz City Center like?
Mercure Hotel Mainz City Center is in Neustadt, a short 3-minute walk from Mainz Central Station Tram Stop and 13 minutes' walk from Mainz Cathedral.
Mercure Hotel Mainz City Center Reviews
Reviews
8,0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,2/10
Cleanliness
8,4/10
Staff & service
8,0/10
Amenities
7,4/10
Property conditions & facilities
8,2/10
Eco-friendliness
Reviews
8/10 Very good
16 November 2024
Excellent location.
Within walking distance to trains station.
Shoong Chook
Shoong Chook, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
01 October 2024
Modern, well-kept, comfortable. Close to Altstadt. Convenient to public transportation and taxi. Good value.
Cynthia
Cynthia, 1-night trip
Verified Expedia guest review
4/10 Fair
13 September 2024
Stay away - No privacy - Doors cannot be locked
This was the first time I stayed at this particular hotel. Not going beat around the bush, here are negatives that are the reason for my ratings:
- WiFi might as well not be provided, its that bad. I travelled for work but I could not get any work done because the WiFi disconnects ever 5 seconds
- On the first day I asked for an Iron and it could not be provided because there were none left. Didn't bother me too much as I had some other clothes I could wear. On the second day I did get an iron but I was in the bathroom when a staff member knocked on my door. Instead of waiting, they actually just opened the door and walked in! I had to tell them to stay outside and then they closed the door and left. I have been travelling on business for years now and this has never happened! What is the point of even 'locking' the door if someone can just walk in?
I don't recommend anyone staying at this hotel
Aamir
Aamir, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Great hotel in centre of Mainz
It was late when I got to Mainz but the hotel was easy to find and check in was quick and easy. Room was spot on for my time in the city.
Everything was within walking distance and the main station is close by so getting anywhere by bus, tram or train is very easy
Michael
Michael, 4-night trip
Verified Hotels.com guest review
4/10 Fair
29 July 2024
A C didn’t work for my entire stay and staff was fairly unhelpful.
Charles
Charles, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
08 July 2024
Lovely Mainz
Lovely hotel, spacious room with windows that opened.
Close to main Central Train Station, restaurants, supermarket and Old Town sites.
Tiziana
Tiziana, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 June 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
21 June 2024
No air conditioning in the room. Hotel did not inform us before arrival that the air con was not working in road side rooms
Suzanne
Suzanne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 June 2024
Great affordable option for Mainz.
The family room was great. I loved the two bedrooms. The shower was small but it was ok, there was a bit of mold, which I’ve come to get used to in Germany. I was so grateful for their awesome AC because it was very warm outside. It works well and it’s quiet. It is only in the main room though so we had to leave the doors open so the second room could cool down as well. The highlight was the breakfast, they had typical German choices but also warm scrambled eggs and bacon and a really cool machine the kids enjoyed using which made fresh pancakes. They also had Prosecco on the weekend which was nice to make a mimosa. The mattresses were firm but not uncomfortable and it seems that they have recently remodeled so the rooms are pretty and clean. My kids accidentally spilled something on the carpet and I grabbed some hotel towels to scrub it and the towel remained white which was nice to see. Parking was a bit difficult but it’s really close to the main train station, supermarkets, and a bank. The park across the street was nice to reach the river which was a nice 10-15 minute walk. The only problem was the part of the park immediately in front of the hotel had a lot of drifters and people drinking and sleeping on the playground equipment which made us avoid that part of the park.
Tanner
Tanner, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 March 2024
Fantastic stay
Fantastic hotel, so clean and tidy. The staff were very friendly and helpful.
Rachel
Rachel, 2-night trip
Verified Hotels.com guest review
8/10 Very good
14 January 2024
Very nice and helpful front desk staff
Robert
Robert, 3-night trip
Verified Expedia guest review
10/10 Exceptional
21 December 2023
Good location and great value
Very comfortable stay. Friendly staff, good breakfast, high quality linens, comfortable bed, easy check in and out. Good location, short walk to train station and easy walk to centre. Quiet area at night, felt safe. Would return.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2023
Harold
Harold, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2023
Great location for town and the staff were excellent and very friendly 👌
mark
mark, 3-night trip
Verified Expedia guest review
4/10 Fair
12 October 2023
The hotel was fine, but I forgot some things in the room which were never "recovered," meaning that whomever entered the room after I left, decided to keep my stuff. I was very disappointed with that. If you are sure you won't forget stuff, it's a fine place.
Heidi
Heidi, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 July 2023
Great First Night in Germany
Great stay for one night. Breakfast was very nice.
Jill
Jill, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
14 May 2023
Richard
Richard, 5-night trip
Verified Expedia guest review
10/10 Exceptional
09 April 2023
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
8/10 Very good
05 April 2023
MARTIN
MARTIN, 3-night trip
Verified Hotels.com guest review
8/10 Very good
05 March 2023
Nice hotel
Really nice hotel. We booked this last-minute and were very pleased with the staff, service, and property.
Seth
Seth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2022
GUILLERMO
GUILLERMO, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 September 2022
Frühstück ist gut
Yu hsiu
Yu hsiu, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 September 2022
Alan
Alan, 2-night trip
Verified Hotels.com guest review
2/10 Poor
11 August 2022
Don’t stay here
It is currently a construction site and should not be open to guests. The staff are extremely rude.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
06 July 2022
Construction
Nice hotel
One major issue. Construction work everywhere! Water is off during the day. Wish they would have said something before going to the bathroom! Also, no onsite parking. None. Down the street you can go to a parking garage.