Düsseldorf Christmas Market - 8 min drive - 7.0 km
Rhine Promenade - 8 min drive - 7.1 km
Konigsallee - 8 min drive - 7.4 km
Messe Düsseldorf - 14 min drive - 11.7 km
Getting around
Düsseldorf Intl. Airport (DUS) - 23 min drive
Cologne - Bonn Airport (CGN) - 47 min drive
Neuss Holzheim Station - 9 min drive
Düsseldorf Volksgarten Station - 9 min drive
IKEA Kaarst Station - 9 min drive
Rheinpark-Center Süd Tram Stop - 9 min walk
Neuss Rheinparkcenter S-Bahn - 10 min walk
Josef-Kardinal-Frings-Brücke Tram Stop - 14 min walk
Restaurants
Hammer Blick - 6 min drive
My Lan - 4 min drive
Cafe Süd - 4 min drive
Bao Anh Deluxe - 8 min walk
Eiscafé Gelati - 8 min walk
About this property
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel puts you within a 15-minute drive of Messe Düsseldorf. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with massages. A bar/lounge, a 24-hour fitness center, and a sauna are other highlights. Fellow travelers like the helpful staff and overall property condition. Public transportation is just a short walk: Rheinpark-Center Süd Tram Stop is 9 minutes and Neuss Rheinparkcenter S-Bahn is 10 minutes.
Languages
English, German
At a glance
Hotel size
246 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (EUR 24 per night; includes in/out privileges)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Onsite parking limited
24-hour offsite parking within 164 ft (EUR 17 per day)
Street parking available
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Working away
14 meeting rooms
Computer station
Conference center (43056 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 1982
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour fitness center
An indoor pool
Full-service spa
Sauna
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
34-inch flat-screen TV
Satellite TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Dining
RIVERSIDE Bar&Restaurant - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
Fees & policies
Refundable deposits
Deposit: EUR 300.00 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 21.50 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from March 13 2024 to December 31 2024 (dates subject to change):
Sauna
Spa
Children & extra beds
Rollaway beds are available for EUR 40.00 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
Covered self parking costs EUR 24 per night with in/out privileges
RV/bus/truck parking is available for an extra charge
Parking is available nearby and costs EUR 17 per day (164 ft away; open 24 hours)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Dusseldorf Neuss
Neuss Dusseldorf
Swissotel Dusseldorf
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf/ Hotel
Swissotel Dusseldorf/ Hotel Neuss
Crowne Plaza Düsseldorf-Neuss Hotel
Swissotel Neuss
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Hotel Neuss
Swissôtel Düsseldorf Neuss Hotel
Swissôtel Düsseldorf Hotel
Swissôtel Düsseldorf Neuss
Swissôtel Düsseldorf
Crowne Plaza Düsseldorf Neuss
Frequently asked questions
Does Crowne Plaza Düsseldorf-Neuss, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Düsseldorf-Neuss, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
Yes. Self parking costs EUR 24 per night. Parking spots may be limited. RV/bus/truck parking is available.
What are the check-in and check-out times at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel and nearby?
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel has a spa and an indoor pool, as well as a 24-hour fitness center and a garden.
Does Crowne Plaza Düsseldorf-Neuss, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Crowne Plaza Düsseldorf-Neuss, an IHG Hotel like?
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel is located by the river, a short 9-minute walk from Rheinpark-Center Süd Tram Stop and 18 minutes' walk from Port of Neuss.
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel Reviews
Reviews
8,0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,6/10
Cleanliness
8,2/10
Staff & service
8,2/10
Amenities
8,0/10
Property conditions & facilities
8,0/10
Eco-friendliness
Reviews
10/10 Exceptional
28 December 2024
Tristram
Tristram, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Mark
Mark, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Very nice stay
Very nice stay at this Hotel in Düsseldorf-Neuss, big room, friendly service and a very good Restaurant
Ilse
Ilse, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
02 November 2024
Connor
Connor, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Great hotel
Gregg
Gregg, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
excellent Hotel near Düsseldorf
Sigi
Sigi, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Benoît
Benoît, 1-night trip
Verified Hotels.com guest review
8/10 Very good
07 October 2024
Krista
Krista, 4-night business trip
Verified Hotels.com guest review
2/10 Poor
24 September 2024
They took money from my account twice. I'm trying to get it back.
Mehmet
Mehmet, 1-night family trip
Verified Expedia guest review
6/10 Good
06 September 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
2/10 Poor
25 August 2024
The checkin was a nightmare.
Hector
Hector, 1-night family trip
Verified Expedia guest review
2/10 Poor
12 August 2024
Not Happy
Muamar
Muamar, 1-night trip
Verified Expedia guest review
2/10 Poor
07 August 2024
Jeremy
Jeremy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 July 2024
Ian
Ian, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
Hidayet
Hidayet, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
The area being quiet was a big plus and being on the Rhein river gave the room a fantastic view.
The room size was brilliant and the staff were wonderful, couldn't have asked for much more.
Kieran
Kieran, 2-night romance trip
Verified Expedia guest review
2/10 Poor
21 July 2024
Anjan
Anjan, 1-night trip
Verified Expedia guest review
4/10 Fair
30 June 2024
Wanesa
Wanesa, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 June 2024
Lovely stay during our time at the Euros!
The facilities were very nice, the staff were friendly, and the breakfasts were great. They even gave out complimentary ice creams during the 29°C weather, which was a nice touch. I'd recommend this hotel. Danke!!
Alex
Alex, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 June 2024
Roderick
Roderick, 4-night trip with friends
Verified Hotels.com guest review
6/10 Good
19 June 2024
Lloyd
Lloyd, 4-night trip
Verified Expedia guest review
10/10 Exceptional
08 June 2024
aleksandra
aleksandra, 1-night trip
Verified Expedia guest review
8/10 Very good
27 May 2024
Nelly
Nelly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 April 2024
All great and would come back in the future. We had a car and that helped a lot.