Freddy’s Frozen Custard & Steakburgers - 7 min walk
Taco Bell - 2 min drive
Golden Corral - 19 min walk
Cracker Barrel - 11 min walk
About this property
Quality Inn & Suites Sevierville - Pigeon Forge
At Quality Inn & Suites Sevierville - Pigeon Forge, you'll be just a 5-minute drive from Wilderness at the Smokies and Sevierville Convention Center. Guests can get a morning swim in at the seasonal outdoor pool, and the spa tub makes for a relaxing end to the day. Also, Titanic Museum and Island at Pigeon Forge are within a short drive. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
93 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 1 total, up to 11 kg per pet)*
Pets are allowed for an extra charge of USD 35 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10 AM to 11 PM
The seasonal pool is open from May to August
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville
Frequently asked questions
Does Quality Inn & Suites Sevierville - Pigeon Forge offer free cancellation for a full refund?
Yes, Quality Inn & Suites Sevierville - Pigeon Forge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites Sevierville - Pigeon Forge?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10 AM to 11 PM.
Are pets allowed at Quality Inn & Suites Sevierville - Pigeon Forge?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 25 lbs per pet. There's a charge of USD 35 per pet, per night, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites Sevierville - Pigeon Forge?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites Sevierville - Pigeon Forge?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Quality Inn & Suites Sevierville - Pigeon Forge and nearby?
Quality Inn & Suites Sevierville - Pigeon Forge has a seasonal outdoor pool and a spa tub.
What's the area around Quality Inn & Suites Sevierville - Pigeon Forge like?
Quality Inn & Suites Sevierville - Pigeon Forge is a short 17-minute walk from Wilderness at the Smokies and 18 minutes' walk from Sevierville Convention Center.
Quality Inn & Suites Sevierville - Pigeon Forge Reviews
Reviews
7,2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7,2/10
Cleanliness
7,8/10
Staff & service
7,0/10
Amenities
6,8/10
Property conditions & facilities
7,0/10
Eco-friendliness
Reviews
6/10 Good
22 December 2024
Not bad for an overnight stay
Arriving to a vacated room that wasn't cleaned yet didn't give the best first impression, but we were switched to the room next door which was fine. Room was fine but the pillows weren't so great and the couch was really uncomfortable. On the positive side, great pool and hot tub!
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
20 December 2024
Horrible with bugs and no comp
There were bugs in the room. It has a deop ceiling and they were crawling in ans out and you can tell there was water damage from above. It looked more like a motel. You walk in from the outside directly to room. I asked if they disnt have any drop ceiling rooms ans they said no. We told them about bugs and they only gave a discount instead of comp my stay and i have called and spoke to general manager Shirley and she said they wont comp my stay they only do it for bed bugs which I dont know whay bugs it was. Some say bed bugs some say roaches. She said they had someone there that day taking care of the bugs. Breakfast wasnt good. Online saw it say workout room and there was no workout room. We asked. I have pictures but it wont let me add them.
Sarina
Sarina, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
John
John, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
10 December 2024
Elizabeth
Elizabeth, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Taisha
Taisha, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
09 December 2024
Betty
Betty, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
06 December 2024
Diane
Diane, 1-night trip
Verified Hotels.com guest review
6/10 Good
04 December 2024
The hot tub in pool area was not working ! Bath tub had visible ring jets in tub not working ! One light in bedroom was out ! Not what i was accustom to with quality inn!
Tammy
Tammy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
04 December 2024
Chevelle
Chevelle, 1-night trip
Verified Hotels.com guest review
8/10 Very good
01 December 2024
Indoor pool front view.
Love that we were in front of the indoor pool. Kept the room warmer.
Jose A
Jose A, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Crystal
Crystal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Alisha
Alisha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Blake
Blake, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 November 2024
floor in my room had fresh red mud in several pla
Sarah
Sarah, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
14 November 2024
The bathroom sink continuously leaked and there was water all in the floor in the bathroom when we woke up. There was also a stain on the couch that looked like blood.
Michelle
Michelle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
The room was great, a lot bigger than I expected. The only downside was the bathroom was a little small, I kept hitting the toilet paper dispenser while sitting down. Water pressure waa good, and hot water was HOT! Very nice. I wish I had tried out the hot tub, the pool area look really nice.
Gloria
Gloria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Samantha
Samantha, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
31 October 2024
Quality in Sevierville
Wasn’t updated but overall clean good people pool hot tub breakfast everything was exceptional
William
William, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 October 2024
Carl
Carl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Scott
Scott, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
The hotel room was very nice and I would recommend it for anyone.. loved it...
David
David, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
21 October 2024
Daniel
Daniel, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
19 October 2024
Stefanie
Stefanie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Eric
Eric, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 October 2024
Meh.
Inconsistent hot water in the shower, suddenly becomes super hot for a moment. Toilet flush wont work the first time, you need to wait and flush it twice even just doing "#1". Felt like it's always clogged. Carpet is not clean, I didn't wear a slippers one night and my feet was so dirty when I went to shower the next morning, as if I walked on an actual outside barefooted.
Breakbast was nice but refilling is kinda slow when there's a lot of folks eating breakfast at the same time.