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Holiday Inn Resort Jekyll Island, an IHG Hotel

3.0 star property
Beachfront hotel in Jekyll Island with outdoor pool and restaurant

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Resort Jekyll Island, an IHG Hotel

Courtyard
Lobby
Exterior
Point of interest
Outdoor pool

Reviews

8,2 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Laundry facilities
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Children's pool
  • Spa tub
  • Coffee shop/cafe
  • Children's club
  • 24-hour business center

For families (6)

  • Children stay free
  • Children's pool
  • Children's club
  • Playground on site
  • Rollaway/extra beds
  • Refrigerator
The price is R1 983
R2 904 total
includes taxes & fees
19 Jan - 20 January 2025

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Communications, Mobility, View)

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Mobility Accessible (Communications, Mobility, View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Accessible Bathtub (Communications)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 66 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Communications, Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds, Mobility Accessible (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds, Mobility Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed, Accessible Bathtub (Communications)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Communications, View)

In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible Bathtub (Communications, View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, rollaway beds

Family Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 66 sq m
  • Sleeps 8
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Communications, Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed, Mobility Accessible (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 66 sq m
  • Sleeps 6
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, rollaway beds

Family Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Island View)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds (Island View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View

In-room safe, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Partial Ocean View

In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Island View)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed (Island View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Ocean View

In-room safe, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, iron/ironing board, rollaway beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

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includes taxes & fees
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About the area

Map
701 North Beachview Drive, Jekyll Island, GA, 31527

What's nearby

  • Great Dunes Park - 2 min drive
  • Jekyll Island Convention Center - 2 min drive
  • Jekyll Island State Park - 3 min drive
  • Georgia Sea Turtle Center - 4 min drive
  • Driftwood Beach - 5 min drive

Getting around

  • Brunswick, GA (BQK-Golden Isles) - 31 min drive
  • Free area shuttle

Restaurants

  • ‪St Simons Island Pier - ‬29 min drive
  • ‪Brogen's - ‬29 min drive
  • ‪Tortuga Jacks - ‬19 min walk
  • ‪Driftwood Bistro - ‬4 min drive
  • ‪Barbara Jean's - ‬29 min drive

About this property

Holiday Inn Resort Jekyll Island, an IHG Hotel

With access to onsite surfing/body boarding, Holiday Inn Resort Jekyll Island, an IHG Hotel is a great choice for your beach stay in Jekyll Island. The outdoor pool provides fun for everyone, and guests can also take advantage of a 24-hour fitness center and a spa tub. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A children's pool, a snack bar/deli, and a kids' club are other highlights. Fellow travelers love the location.

Languages

English

At a glance

Hotel size

  • 157 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Additional fees of $12 apply to children ages 12 and up for breakfast, when sharing existing bedding with their parents. Fees are collected at the property.
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Children's club

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle within 7 miles

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club
  • Children's pool
  • Free local shuttle
  • Playground

What to do

  • On the beach
  • Surfing/body boarding
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby

Working away

  • 24-hour business center
  • Computer station
  • Conference space (3000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Bicycle rentals

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Spa tub
  • Banquet hall
  • Firepit
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

24 Coastal Grill - Onsite restaurant.
NorthShore Coffee - Onsite coffee shop. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 32.10 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 19 to 22.00 for adults, and USD 0 to 12 for children
  • Early check-in can be arranged for an extra charge of USD 80.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 80.00 (subject to availability)
  • There is a service fee of USD 19.8 per night

Children & extra beds

  • Rollaway beds are available for USD 15.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per pet, per day (maximum USD 120 per stay)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Oceanside Inn Jekyll Island
Oceanside Jekyll Island
Holiday Inn Resort Jekyll Island
Holiday Inn Jekyll Island
Oceanside Hotel Jekyll Island
Holiday Jekyll Island, An Ihg
Holiday Inn Resort Jekyll Island
Holiday Inn Resort Jekyll Island, an IHG Hotel Hotel
Holiday Inn Resort Jekyll Island, an IHG Hotel Jekyll Island

Frequently asked questions

Does Holiday Inn Resort Jekyll Island, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Resort Jekyll Island, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Resort Jekyll Island, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Holiday Inn Resort Jekyll Island, an IHG Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 40 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Resort Jekyll Island, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Resort Jekyll Island, an IHG Hotel?
You can check in starting at 4:00 PM. There's a charge of USD 80.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 80.00 (subject to availability). Express check-out is available.
Is there an onsite casino at Holiday Inn Resort Jekyll Island, an IHG Hotel?
No, this hotel doesn't have a casino, but Emerald Princess II Casino (15-min drive) is nearby.
What is there to do at Holiday Inn Resort Jekyll Island, an IHG Hotel and nearby?
Have fun during the warmer months with activities such as surfing. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Holiday Inn Resort Jekyll Island, an IHG Hotel also has a 24-hour fitness center.
Are there restaurants at or near Holiday Inn Resort Jekyll Island, an IHG Hotel?
Yes, there's an onsite restaurant, 24 Coastal Grill.
What's the area around Holiday Inn Resort Jekyll Island, an IHG Hotel like?
Holiday Inn Resort Jekyll Island, an IHG Hotel is a short 18-minute walk from Jekyll Island Golf Club and 3 minutes' walk from Americana Beach. Travelers say that the hotel is in a great location.

Holiday Inn Resort Jekyll Island, an IHG Hotel Reviews

Reviews

8,2

Very good

8,2/10

Cleanliness

8,4/10

Staff & service

7,8/10

Amenities

8,0/10

Property conditions & facilities

7,8/10

Eco-friendliness

Reviews

6/10 Good

The property was great but my room smelt like dog, cat and dirty carpet
Tara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jekyll Island Hodiday Inn Resort
This was a dated Hotel however was renovated with some updates that made it special. We went with our daughter and grandchildren and the amenities were awesome and family oriented. Rooms are clean, room service was excellent and staff very friendly!! Restaurant was awesome. Great service and food delecious. We will be back!!
Sharon, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Joseph, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Was not able to sleep well, footsteps upstairs were heard downstairs, it was annoying.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly and knowledgeable staff, rom was cle
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great stay!
My room was on the parking lot side of the resort. I recommend spending extra $ and getting a room on the ocean side - the rooms are larger, cleaner and quieter. Plus, you don't have to walk as far to go to the pool, restaurant/bar, etc. I loved the outdoor firepits and relaxing atmosphere.
Stacy, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Kaitlyn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 1-night trip
Verified Expedia guest review

6/10 Good

20 year anniversary trip
The grounds were updated and very nice. The access to the beach, pool, patio, restaurant and bikes were excellent. They had just survived a hurricane so reconstruction was underway on several hotel rooms around our room. We had a ground level room on the far end of the hotel. It smelled musky like a camp smell. We stayed for 5 days and ended up coming home with the smell on all our things including the food we brought for snacks. We also now have respiratory issues from all the moisture in our room. The room looked very run down and carpets stained and smelled of urine. The dry wall in the bathroom was peeling and chipping and the shower head was old and sprayed unevenly. It soaked the floor outside the shower too because of how the door swung open. The room was truly beat up and should have been priced as a motel rate. We over payed for the quality of the room. We did however sleep well on the comfortable bed and pillows. The hotel staff at arrival were very nice and helpful. The food for breakfast, lunch and dinner were absolutely delicious. The pool area and patio and grounds were very nice. The 100’s section of the hotel needs major updating on the interior though and not worth $1500 for the five days. More like 100 a night. We also did not have a smart tv so no movie streaming for late night movies. Bummer!
5-night trip
Verified Hotels.com guest review

8/10 Very good

Some room options we like were unavailable at the time of stay as the hotel was still trying to recover from hurricane Debbie. Overall a good experience.
Shana, 4-night romance trip
Verified Expedia guest review

6/10 Good

Carly, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Carly, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location and clean...property is being improved as we speak and I'd definitely return!
Allene, 3-night trip
Verified Expedia guest review

6/10 Good

Disappointed
Hotel is overpriced for what it is. Paid for a premium ocean view and could see a sliver of ocean. Requested a second floor room and had a first floor so could not enjoy it at all because we had dogs. Paid ridiculous resort fee, no idea why. We had 2 bath towels for a week and pool towels were almost always gone. Thankfully, we brought our own. We even had to go buy toilet paper. We called front desk for towels and toilet paper, but just rang. Bonfire was lit 2/5 nights there. We did request it to be lit one night and were told they would be a couple of minutes. It was never lit. Property was cleaning up from recent tropical storm, but rate should have reflected that.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I love the chairs around the fire pit behind the motel that atmosphere was wonderful. I will be back again. I do travel frequently. A couple of things that need to be improved trim the hedges along the backside of the motel for the sidewalk. And in my room need to replace the plastic covering on the lights very very dim lighting in the bathrooms. The light in the ceiling was burnt out but the LED lights next to the mirror we’re fine it was just a plastic covering that was yellow really bad from the recent lightbulbs the incandescent burn the plastic turn them yellow.
James, 2-night family trip
Verified Expedia guest review

4/10 Fair

We have stayed at this property multiple times and it’s always been fantastic. However after this stay we won’t be returning. Upon checking in our room smelled musty. Noticed mildew marks in the ceiling. It was two of us sharing a bed. One night my husband didn’t feel well so I went to lay in the other bed. The bedding was filthy, The air conditioning made a horrible sound that would wake me up. One ice machine didn’t work so the others were often empty. The coffee maker in my room didn’t work. They told me is was most likely operator error. I’ve stayed there before with no issue making coffee. One day the pool was closed. Chemistry was off. I get it that happens. The next day it opened and it was disgusting. Full of dead bugs and dirt. When you went to the office no one would be there. You would call and no one would answer. I killed a cockroach on my wall. The shower makes strange sounds. They built a new restaurant to replace the old bar. It totally kills the view. The Hoiiday Inn we so much loved is definitely a thing of the past.
Jen, 5-night romance trip
Verified Expedia guest review

4/10 Fair

We booked a full ocean view room, but the room that we received was a partial ocean view. We did ask the staff about this, but were told that it was ocean view. Having been to the property previously, we were aware of which rooms were full view, and that was not the case here, where a separate building blocked our view to the beach. We also had to go to the front desk to get a linen/towel replacement for the second night. I don't know if they do not change out linens automatically anymore if you only stay 2-3 days, or if they had forgotten our room. We called, and were told that towels were on the way, but 45-50 minutes later we had to go get them ourselves. The bed was a king, but not very comfortable. On the positive side, the property is convenient and walkable, and it is pet-friendly. As noted above, we have been this property in the past, and had a good experience. It's possible that this was just a one-off, but we came away very disappointed this trip.
Nancy, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Can see the ocean from our room. Walked to the beach and watched a beautiful sunrise complete with dolphins. Amazing!
Shannon, 2-night family trip
Verified Expedia guest review

6/10 Good

Entire place needs TLC and a deep clean. Pool tiles very dirty and pump not working so there’s a film on the water. Room smells, rug needs shampoo, furniture dirty. Door seal not working properly. Doors need to be slammed shut. Rust on tub, peeling paint, sink coming off sides, AC coming off and filter not changed in long time. Door lock coming off, dirt stains on walls and tub faucet not working properly. One outlet either had mold or appeared to have had a fire before. Location is beautiful and this place really could be amazing. Been here three times over the years and it’s worse each time. Embarrassed to bring family or friends. Please clean up.
Angie, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel has made excellent upgrades to the pool area with a new bar/restaurant. It's really quite lovely, as is the hotel as a whole. The property is not perfect, but the staff is responsive and kind about everything.
Lawrence, 3-night trip
Verified Expedia guest review