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Maison St Charles

3.0 star property
Hotel with outdoor pool, near National World War II Museum

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Maison St Charles

Exterior
Children’s play area – outdoor
Reception
Outdoor pool, open 10 AM to 10 PM, pool loungers
Lunch and dinner served, seafood

Reviews

7,6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Gym
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Spa tub
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is R1 606
R1 885 total
includes taxes & fees
06 Jan - 07 January 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
2 bathrooms
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Whirlpool)

In-room safe, desk, laptop workspace, iron/ironing board

Suite (Whirlpool)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Mobility Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Cable channels
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Cable channels
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Cable channels
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Kitchenette

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
2 bathrooms
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
2 bathrooms
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 3
  • 1 King Bed
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About the area

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130

What's nearby

  • National World War II Museum - 6 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 15 min walk - 1.3 km
  • Caesars Superdome - 2 min drive - 1.8 km
  • Canal Street - 3 min drive - 2.0 km
  • Port of New Orleans - 3 min drive - 2.1 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive
  • New Orleans Union Passenger Terminal - 13 min walk
  • Saint Charles at Erato Stop - 1 min walk
  • Saint Charles at Martin Luther King Jr. Stop - 1 min walk
  • St. Charles at Melpomene Stop - 2 min walk

Restaurants

  • ‪Wendy's - ‬1 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Houston's Restaurant - ‬9 min walk

About this property

Maison St Charles

At Maison St Charles, you'll be just a 5-minute drive from Ernest N. Morial Convention Center and Caesars Superdome. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mr. Eds Seafood, which serves seafood and is open for lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a spa tub. Fellow travelers like that it's only a short walk to public transportation: Saint Charles at Erato Stop and Saint Charles at Martin Luther King Jr. Stop are just steps away.

Languages

English

At a glance

Hotel size

  • 130 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 total, up to 50 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured onsite self parking (USD 25.0 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • To-go breakfast (surcharge) 8:00 AM–10:00 AM on weekdays and 9:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Spa tub
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 51
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 14.99 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Secured self parking costs USD 25.0 per night
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Charles Maison
Maison St.
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Frequently asked questions

Does Maison St Charles offer free cancellation for a full refund?
Yes, Maison St Charles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Maison St Charles?
Yes, there's an outdoor pool. Guests have pool access from 10 AM to 10 PM.
Are pets allowed at Maison St Charles?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Maison St Charles?
Yes. Self parking costs USD 25.0 per night. Parking spots may be limited. RV/bus/truck parking is available.
What are the check-in and check-out times at Maison St Charles?
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Maison St Charles?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (3-min drive) and Fair Grounds Race Course (7-min drive) are both nearby.
What is there to do at Maison St Charles and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Maison St Charles also has a 24-hour fitness center and a picnic area, as well as a garden.
Are there restaurants at or near Maison St Charles?
Yes, Mr. Eds Seafood offers seafood.
What's the area around Maison St Charles like?
Maison St Charles is a short 1-minute walk from Saint Charles at Erato Stop and 15 minutes' walk from Ernest N. Morial Convention Center. Travelers love the hotel's prime location.

Maison St Charles Reviews

Reviews

7,6

Good

7,6/10

Cleanliness

8,0/10

Staff & service

7,2/10

Amenities

7,4/10

Property conditions & facilities

7,4/10

Eco-friendliness

Reviews

4/10 Fair

Wouldnt stay again
It was an older hotel. The room floors were not clean. Bed mot comfortable and was juat outdated and worn.
Lakisha, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent!
Lovely clean accomodating friendly
Ashley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Johnny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful gem with great staff ❤️❤️❤️❤️❤️
This is not just a quaint little hotel, it’s a beautifully landscaped compound of numerous buildings with rooms, a pool, and a fountain. It’s very safe with wrought iron gates and a security guard on post. The staff were amazing, friendly, and efficient. I was pleasantly surprised by the entire property.
Sabrina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The value of good employees
This is a repeat anytime I come to New Orleans one of my favorite places to stay Dennis in maintenance set up the hot tub for us. He made the whole trip. What a good work he is.
keriellen, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good place to stay
I was just there for about twelve hours but it was pleasant and comfortable. Also convenient to the train station.
Gregory, 1-night trip
Verified Hotels.com guest review

6/10 Good

They told us where the elevator was, but the elevator was not working. So we had to carry our suitcases up for flight of stairs, Call the man told him that they elevated. What's not working and they acted surprised like if they did not know what it was not working other guests told us it wasn't working all day. I had two 71 year old ladies with me and we had to carry our luggage up and down the stairs. I told them again in the morning and they acted like they did not know about it. Other than that it was a good place to spend the night.
Ronald, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Marcus, 3-night trip
Verified Hotels.com guest review

6/10 Good

Not What It Was
It appears that the Maison St. Charles has changed management and ownership since our last visit. A few things have slipped since the last visit: the elevator in our building was broken for nearly 24 hours and had loose panels on the wall, the beds were ridiculously high, the heater either blew very hot air or very cold air, the shower was not clean, the sink did not have a stopper, there were no privacy shades so people outside could see in the room, asked for towels that were never brought, and cups for the bathroom were never replaced. Also, the new look of the rooms is very contemporary and not in keeping with the age of the hotel, just made it seem very generic. Some positives were their willingness to make a room reservation change on the day of arrival and they were willing to hold our bags for a few hours before check-in and a few hours after checkout with no charge. The room was reasonably clean. While the location along the St. Charles streetcar line is still very convenient, we'll be looking for a different hotel for the next time we travel to New Orleans.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Great place missing lightbulbs and outlets didn’t work
Tiare, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Annette, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great bargain
It’s not fancy but everyone was extremely nice. They ran out of water one day which was a bummer and the ACs are old and very loud but all in all it was a great bargain and would do it again!
Chauncy, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Diana, 1-night trip
Verified Hotels.com guest review

6/10 Good

Robert, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Solid New Orleans hotel
Perfectly nice hotel for the price
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

shannon, 2-night trip
Verified Hotels.com guest review

6/10 Good

Philip C, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandra, 2-night trip
Verified Hotels.com guest review

6/10 Good

Scott, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samantha, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jodi, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

My stay was amazing, the third night my lamp stop working, only complain but didnt ruin my time at your establishment, you guys where awesome.
Arizona, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Noelle, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chade, 2-night trip
Verified Hotels.com guest review

6/10 Good

Disappointed by staff overall
I’m honestly surprised to see positive comments about the staff’s friendliness, as that wasn’t my experience at all. When I checked in on October 28, there was an amazing woman at the front desk who made us feel welcome, but that was the only positive interaction. Every other staff member we dealt with seemed to have a poor attitude, and my friends and I felt they were dismissive and unhelpful. Throughout the week, I had some simple questions but received dry, unwelcoming responses. The biggest issue, however, was housekeeping. For the last two days of our stay, our room wasn’t cleaned. On the first of those days, after multiple requests, we finally asked just for fresh towels since there weren’t enough racks to hang towels for three people. Unfortunately, housekeeping didn’t come back with towels until we pushed further the next day. Despite assurances from someone claiming to be the housekeeping manager that our room would be cleaned by 5 p.m., we returned to find it untouched and no trash removed. When I raised these concerns with the front desk, I was told there was nothing they could do. They even refused to take out the bags of trash piling up in our room and suggested we talk to someone the next day – knowing we had an early checkout. There was no attempt to offer any real solution, which left us feeling unheard and dismissed. I’ve never felt compelled to leave a review like this before, but the way we were treated was disappointing, and I wouldn’t recommend here.
Shannon, 4-night trip with friends
Verified Hotels.com guest review