Embassy Suites by Hilton New Orleans

Photo gallery for Embassy Suites by Hilton New Orleans

Primary image
Outdoor pool
1 bedroom, in-room safe, desk, laptop workspace
Room amenity
Room amenity

Overview of Embassy Suites by Hilton New Orleans

Embassy Suites by Hilton New Orleans

3.5 star property
3.5-star hotel with outdoor pool, near Harrah's New Orleans Casino

7,2/10 Good

1 000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
The price is R2 047
Price available on 2022/09/05
Map
315 Julia St, New Orleans, LA, 70130
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Fitness center
  • Valet parking
  • Room service
  • 24-hour business center
  • Business center
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In New Orleans Central Business District
  • National World War II Museum - 6 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Ernest N. Morial Convention Center - 9 min walk
  • Canal Street - 10 min walk
  • Port of New Orleans - 14 min walk
  • Bourbon Street - 16 min walk
  • Cafe Du Monde - 19 min walk
  • Jackson Square - 19 min walk
  • Caesars Superdome - 20 min walk
  • Smoothie King Center - 20 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
  • New Orleans Union Passenger Terminal - 16 min walk

About this property

Embassy Suites by Hilton New Orleans

Embassy Suites by Hilton New Orleans offers a great location, putting you within just a 10-minute walk of Harrah's New Orleans Casino and National World War II Museum. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. An outdoor pool and a snack bar/deli are offered, and in-room conveniences include sofa beds and microwaves. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 280 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Onsite valet parking (USD 44 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Free reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (8000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1983
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Double sofa bed
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free wired internet
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Valet parking costs USD 44 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Frequently asked questions

Overall score and ratings

7,2

Good

7,6/10

Cleanliness

7,7/10

Staff & service

7,0/10

Amenities

7,2/10

Property conditions & facilities

7,1/10

Eco-friendliness

4/10 Fair

Disgustingly dirty
The property is old and dirty,the floors of the room were sticky, bathrooms were old and toilets were barely working, elevator was just disgusting! The service was poor too, we arrived late, way past check in time and still had to wait for our room to be ready. Will not stay there again and would not recommend this property.
Zarina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tasha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Brenda, 1-night trip
Verified Hotels.com guest review

2/10 Poor

$50 mandatory valet parking was a huge surprise. Wish it were in the description. Very inefficient valet, pleasant staff at check in desk. Room is poor quality for Hilton Embassy Suites
karen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Stephen G, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Great place bad employee.
One of my favorite places to stay in NOLA and have numerous times in the last year. The staff is always friendly and courteous. Missed my favorite bartender, Rosa, this time. I will say this was my only problem at the hotel. The bartender on duty was rude, had her ear buds in talking to someone all night and could not make a drink. I understand sometimes people Have off night but know your job and get off your personal calls while working.
Shandon, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Horrible
The worst hotel!!! I had a horrible experience. The hotel was very dirty and falling apart. I don’t recommend. Poor management
Morgan, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Blah stay
Hotel was ok. Valet staff wasn’t friendly at all, neither were the bartenders. We received complimentary drinks, and one bartender rolled her eyes when we used used, poured a quarter oz of alcohol, so then I put my tip back in my pocket. Room was ok, but wasn’t cooling properly. Breakfast buffet was the best thing. Pool was closed one day without notice to guests. Probably won’t stay again.
Victoria, 4-night family trip
Verified Hotels.com guest review