The Ritz-Carlton, New Orleans

Photo gallery for The Ritz-Carlton, New Orleans

Primary image
Indoor pool
Club Suite, 1 King Bed, Non Smoking, Balcony (Ritz-Carlton, Club Level) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Room, 1 King Bed, Non Smoking, Courtyard View | View from room
Suite, 1 Bedroom, Non Smoking (Vieux Carre, 1 Bedroom, Larger) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Overview of The Ritz-Carlton, New Orleans

The Ritz-Carlton, New Orleans

5.0 star property
Luxury hotel with spa, near Canal Street

9,0/10 Superb

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
921 Canal St, New Orleans, LA, 70112
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In French Quarter
  • Canal Street - 1 min walk
  • Bourbon Street - 2 min walk
  • Harrah's New Orleans Casino - 10 min walk
  • Jackson Square - 13 min walk
  • Caesars Superdome - 14 min walk
  • National World War II Museum - 19 min walk
  • Ernest N. Morial Convention Center - 26 min walk
  • Port of New Orleans - 31 min walk
  • Audubon Aquarium of the Americas - 4 min drive
  • Mississippi River - 9 min drive

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
  • New Orleans Union Passenger Terminal - 18 min walk

About this property

The Ritz-Carlton, New Orleans

5-star historic hotel near Canal Street
Bourbon Street and Caesars Superdome are located near The Ritz-Carlton, New Orleans, which provides a grocery/convenience store, a terrace, and a coffee shop/cafe. Treat yourself to a hot stone massage, a manicure/pedicure, or a body treatment at The Ritz-Carlton Spa, the onsite spa. The onsite restaurant, M Bistro, features brunch. Free WiFi in public areas is available to all guests, along with a garden and a library.
You'll also find perks like:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Multilingual staff, a 24-hour front desk, and wedding services
  • Massage treatment rooms, coffee/tea in the lobby, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 527 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses, and free cribs/infant beds
  • Designer toiletries, shower/tub combinations, and hair dryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, video-game consoles, and coffee/tea makers

Languages

English, French, Hindi, Russian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 527 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 30 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Secured covered onsite valet parking (USD 48 per night; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free
  • Grocery/convenience store
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 15 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages

  • English
  • French
  • Hindi
  • Russian
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • Video-game console
  • 65-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The Ritz-Carlton Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

M Bistro - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Davenport Lounge - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 12.95 per day (rates may vary)
  • Wired Internet access is available in guestrooms for USD 12.95 per day (rates may vary)
  • Breakfast costs between USD 8 and USD 30 per person (approximately)

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay

Parking

  • Covered valet parking costs USD 48 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 5:00 PM
  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

New Orleans Ritz-Carlton
Ritz-Carlton Hotel New Orleans
Ritz-Carlton New Orleans
Ritz-Carlton New Orleans Hotel
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-carlton New Orleans Hotel New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

Does The Ritz-Carlton, New Orleans offer free cancellation for a full refund?
Yes, The Ritz-Carlton, New Orleans does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ritz-Carlton, New Orleans?
As of 25 September 2022, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, New Orleans on 03 October 2022 start from R8 567, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, New Orleans?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton, New Orleans?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 5:00 PM.
Are pets allowed at The Ritz-Carlton, New Orleans?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 30 lbs per pet. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Ritz-Carlton, New Orleans?
Yes. Valet parking costs USD 48 per night. Electric vehicle charging is available.
What are the check-in and check-out times at The Ritz-Carlton, New Orleans?
You can check in starting at 4 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Ritz-Carlton, New Orleans?
No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (10-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at The Ritz-Carlton, New Orleans and nearby?
The Ritz-Carlton, New Orleans has a spa and an indoor pool, as well as a fitness center and a garden.
Are there restaurants at or near The Ritz-Carlton, New Orleans?
Yes, there's an onsite restaurant, M Bistro. Nearby restaurants include Olde Nola Cookery (4-min walk), Galatoire's (4-min walk), and Felix's Restaurant & Oyster Bar (4-min walk).
What's the area around The Ritz-Carlton, New Orleans like?
The Ritz-Carlton, New Orleans is a short 1-minute walk from Canal Street and 14 minutes' walk from Caesars Superdome. Travelers say this hotel is in a good location.

Overall score and ratings

9,0

Superb

9,4/10

Cleanliness

9,3/10

Staff & service

8,9/10

Amenities

9,1/10

Property conditions & facilities

8,8/10

Eco-friendliness

10/10 Exceptional

great
barry, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Judith, 4-night family trip
Verified Hotels.com guest review

6/10 Good

No Bar Service
The lack of service in the Bar was extremely disappointing. There were only two bar tenders and no waitresses to service customers seating in the bar lounge. It was next to impossible to get a drink. Furthermore, the showers and bathrooms need to be updated, no one needs to take a shower in a sink.
Dennis, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

gina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I had a excellent time the breakfast server she was excellent.
Darrin, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

This was the worst ritz we have stayed at. We ate at the restaurant and they never even refilled our drinks. The rooms are mediocre and the property is dated.
Kelly, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Let's do again
The people there was very service oriented. They made every effort to make my stay worth sharing about in a good way
Donnie, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

I’m a breastfeeding mom who was away from my baby for a few days. The staff was kind enough to bring a fridge and microwave into the room to help accommodate my unique requirements. Much appreciated!
Ashley, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff were attentive and friendly. The property was perfect for us to explore the French quarter and the hotel room was beautiful clean and decorated very nice. I would stay again !!
Athena, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mark, 3-night trip
Verified Expedia guest review