Customer service is excellent, breakfast was nice, location is great, hotel claims to be a 5 star but the rooms don’t justify the 5 star tag, A/c vents are dirty and rooms have musty smell, had to change room the same night due to the bad odor from the vents since we had a baby less than a year old, the manager was kind and helped us change the room upstairs since it was available, the rooms however needs to have A/c tune up or replaced