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All properties in Shanghai, Shanghai (and vicinity), China
1 room, 2 adults

citizenM Shanghai Hongqiao

4-star4 stars
3999-6, Hongxin Road, Minhang District, Hongqiao, Shanghai, Shanghai, 201103, China

4-star hotel in Hongqiao with restaurant and bar/lounge
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • The property is one of the new “Self check in” environments. The lobby is nice. The…Jan 21, 2020
  • The hotel is very cleanDec 21, 2019

citizenM Shanghai Hongqiao

  • Business Room, 1 King Bed

What’s around citizenM Shanghai Hongqiao


  • In Hongqiao
  • Shanghai Zoo - 31 min walk
  • Qibao Old Street - 42 min walk
  • Xianxia Road - 3 mi / 4.8 km
  • Zhongshan Park - 6 mi / 9.6 km
  • People's Square - 8.5 mi / 13.7 km
  • Nanjing Road Shopping District - 9.1 mi / 14.6 km
  • Former French Concession - 6.5 mi / 10.4 km

Getting around

  • Hongqiao Intl. Airport (SHA) - 5 min drive
  • Pudong Intl. Airport (PVG) - 32 min drive
  • Shanghai South Railway Station - 10 min drive
  • Nanxiang North Railway Station - 16 min drive
  • Shanghai Hongqiao Railway Station - 20 min drive
  • Longbai Xincun Station - 8 min walk
  • Ziteng Road Station - 11 min walk
  • Hechuan Road Station - 22 min walk

At a glance

Key facts

Hotel size

  • This hotel has 303 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 2:00 PM-anytime
  • Check-out time is 2:00 PM
  • Express check-in/out
Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
  • Microwave in a common area
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Computer station
  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Elevator
  • Television in common areas
  • In-room accessibility
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Netflix
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


CanteenM - This bar specializes in vegetarian cuisine and serves breakfast only. Open 24 hours.

citizenM Shanghai Hongqiao’s small print

Also known as

  • citizenM Shanghai Hongqiao Hotel
  • citizenM Shanghai Hongqiao
  • citizenM Shanghai Hongqiao Hotel
  • citizenM Shanghai Hongqiao Shanghai
  • citizenM Shanghai Hongqiao Hotel Shanghai


Noise-free guestrooms cannot be guaranteed.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of CNY 215 (subject to availability)

To-go breakfast is offered for an extra charge of CNY 60 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for citizenM Shanghai Hongqiao

  • Does citizenM Shanghai Hongqiao offer free cancellation for a full refund?
    Yes, citizenM Shanghai Hongqiao does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Are pets allowed at citizenM Shanghai Hongqiao?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at citizenM Shanghai Hongqiao?
    You can check in from 2:00 PM to anytime. Check-out time is 2:00 PM. Late check-out is available for a charge of CNY 215 (subject to availability).
  • Are there restaurants at or near citizenM Shanghai Hongqiao?
    Yes, there's an onsite restaurant that serves vegetarian cuisine.

Recent reviews

Superb 9,0 From 103 reviews

Exceptional 10,0
New jewel in Shanghai
Camie, hk4 night business trip
Exceptional 10,0
Freezer room
Kindly do give the guest the choice of switching the air con off or on . It was freezing the first night and even after setting the temperature to 25 - room was super cold. Had no choice except to ask your engineers to come and literally shut off completely from the main electric supply unit . I believe there should be given a choice to the guest if they want air con to be on or off when they feel . Rest all was excellent .
Rajinder a, hk2 night business trip
Exceptional 10,0
It is a very new hotel hidden inside a shopping mall. It took me more than half an hour to find the place, and the taxi driver was not helpful at all. It is spotless, the staff are very friendly, and the breakfast coffee is great.
Tao, ca1 night trip
Exceptional 10,0
Clean, friendly atmosphere, location slightly remote or transportation
min, us1 night trip
Exceptional 10,0
A new fan of the citizenM brand!
I definitely recommend this hotel! The room wasn't huge, but was so modern and had such a large window (took up one wall) that it felt bigger and was definitely comfortable for our three night stay. The huge, comfy bed was so luxurious, and being able to control the room temp, lights, "mood" and TV from the iPad was beyond convenient when all we wanted to do was lay in bed after a long hot day exploring the city. The location (for not being right in Shanghai) was really good. It's right behindthe new MixC mall (which has a subway station in it) and so there are tons of food options just a few minutes outside the hotel. Kitty corner from MixC is another big mall, so you won't run out of shopping or food options for sure. The common areas in the hotel were comfortably and beautifully decorated, and a bonus was all the real books on the shelves. I definitely borrowed a novel to read at night. The staff all spoke great English, and offer you a coffee first thing when you come down for breakfast (how nice is that?). The hotel is nice and quiet at night, and housekeeping did a great job every day. We ended up paying about $60 a night for the room via, and it was the best deal of our trip.
Daniel, us3 night trip
Exceptional 10,0
Highest recommendation!
Everything was amazing. Staff were the best! Made you feel like you were a their best friend, not a guest. Fantastic location. Next to a HUGE shopping mall with tons of shops, food, entertainment. Next to the metro entrance. 10/10!
LESKOWICH, cn5 night business trip
Exceptional 10,0
Good Location & Clean
It's good location to HongQiao Airport, Railway station and Exhibition Centre.
hk2 night business trip
Exceptional 10,0
Give the crew a raise!
My favorite hotel in shanghai. Best staff I’ve ever seen. No matter who runs the hotel, should give the girls a raise.
MingChi, tw2 night business trip

citizenM Shanghai Hongqiao

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