Casa Del Reloj

Photo gallery for Casa Del Reloj

Primary image
Terrace/patio
Terrace/patio
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Overview of Casa Del Reloj

Casa Del Reloj

2.5 star property
Walking distance from Lleras Park

10,0/10 Exceptional

6 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Kitchen
  • Non-smoking
  • Air conditioning
Map
Carrera 35 # 7-2, El Poblado, Medellín, Antioquia, 050021
Main amenities
  • Daily housekeeping
  • Self parking
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Kitchen
  • Separate bedroom
  • Separate dining area
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In El Poblado
  • Lleras Park - 5 min walk
  • Santafé Mall - 24 min walk
  • El Tesoro Shopping Park - 24 min walk
  • Poblado Park - 7 min drive
  • La Strada Mall - 9 min drive
  • Oviedo Shopping Center - 10 min drive
  • Golden Mile - 13 min drive
  • Plaza Mayor Convention Center - 13 min drive
  • Chimeneas Park - 16 min drive
  • Unicentro Shopping Center - 18 min drive

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 38 min drive
  • Poblado Station - 23 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Casa Del Reloj

When you stay at Casa Del Reloj, you'll be within a 15-minute drive of Lleras Park and Santafé Mall. Also, this hotel is 1.2 mi (2 km) from El Tesoro Shopping Park and 5 mi (8.1 km) from Botero Plaza.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms

Arriving/Leaving

  • Check-in time from 4 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an access code
  • For more details, please contact the property using the information on the booking confirmation
  • This property charges general deposits per stay that vary by accommodation type, collected at the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (USD 12 per night)
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Taking the kids

  • Children stay free
  • Baby monitor
  • Baby bath
  • Changing table

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Roll-in shower
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Griddle
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils
  • Blender
  • Highchair
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 500 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
  • Cleaning fee: USD 50 per accommodation, per stay (varies based on unit and length of stay)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 12 per night
  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Casa Reloj Aparthotel Medellin
Casa Reloj Medellin
Casa Del Reloj Hotel
Casa Del Reloj Medellín
Casa Del Reloj Hotel Medellín

Frequently asked questions

Overall score and ratings

10,0

Exceptional

10,0/10

Cleanliness

10,0/10

Staff & service

10,0/10

Amenities

10,0/10

Property conditions & facilities

10,0/10

Eco-friendliness

10/10 Exceptional

Great location and great apartment. We will definitely be back!!
HEATHER, 3-night family trip
Verified Travelocity guest review

10/10 Exceptional

Michael, 9-night business trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best stays I have had in Medellin. Ivan and stuff were super accommodating, very friendly, and always available to address all requests. Location is great -- very close to everything, but off to the side from noise and activities. Restaurants/shops are less than a block away. The space was great and very unique.
Stanislav, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This property was unique in every way from the castle look on the outside of the building to the indoor jacuzzi. Will never stay anywhere else as long as I visit Medellin. Staff was very friendly accommodated all of our needs & they spoke English witch was a plus . Thanks for having us & we’ll definitely be back soon
5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Just want to say thank you to the staff at Casa del Reloj. Great location in Medellien. Close to night life, shops, restaurants. Apartment was very spacious and it felt like a home away from home. Dates of travel May 1st-May 9th 2021. Anyone traveling here definitely look this place up. I will definitely be staying here again. Thanks again for a wonderful stay.
8-night trip
Verified Expedia guest review

10/10 Exceptional

This place is amazing. I dont think there is another property in the area like this. Doesnt feel like a hotel or condo. More like your own little castle. Location is great, close to the night life, but not too close. It is in the perfect location for anything you need. The rooftop jacuzzi was amazing. Eleana and Ivan were great at helping out with any minor issues we had. I would recommend this place for everyone and I will be coming back.
4-night trip with friends
Verified Travelocity guest review