2/10 Poor
08 November 2019
Do not stay at hostel boulevard
I booked to stay at hostel Boulevard, and only discovered when I arrived to the hostel that there was no reception, no staff, it was completely fully booked already, and I had no where to stay. Eventually I spoke to the manager on the phone who told me I couldn't not stay as there were no beds available anywhere, and my booking shouldn't have gone through. This isn't after I had booked and payed in full for the room.
I still have not received a refund and they are ignoring my emails and calls. I'm am extremely annoyed, and will keep demanding my money back
Do not stay at hostel boulevard
Joe
Joe, 1-night trip
Verified Expedia guest review