When I arrived to this accommodation, it was around 8 pm, freezing weather, however the main entrance never opened even though I put the right access code. It was NEVER OPENED before someone inside discovered me shivering outside and open it. The host NEVER ANSWERED to my phone call and they did nothing to allow me to enter the accommodation that night. The situation was worse when I entered there. Every name in tickets was “Last Minute”, not the real name of guests, I cannot find where my room is. People who arrived before me just picked up any keys available. Moreover, I left some alcohol, orange juice and eggs inside the refrigerator which was separated into the room number and someone stole them just in one day. The total cost was more than 3,000 ISK and I was really upset but the host answered me really late that they cannot do anything for me. (And this happened again in the next day.) The toilet door NEVER LOCKED from the inside and opened from the outside, so someone else came in while I was washing. If I could go back to when I booked accommodation, I would never make the mistake of booking this accommodation. If you really want to shiver in the cold when you arrive in Reykjavik or hope to have your food stolen, or desire to feel anxious about washing in a bathroom that won’t lock, book this accommodation and ruin your journey.