Hakuna Matata Lodge

Photo gallery for Hakuna Matata Lodge

Reception
Terrace/patio
Desk, free wired internet
Desk, free wired internet
Desk, free wired internet

Overview of Hakuna Matata Lodge

Hakuna Matata Lodge

3.0 star property
Beach hotel in Gisenyi with restaurant and bar/lounge

1 verified Hotels.com guest review

Property highlights

  • Internet access
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Restaurant
  • Bar
Map
Avenue De La Production, Gisenyi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Laundry service
  • Self-serve laundry
  • Barbecue grills
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Airport shuttle (surcharge)

About this property

Hakuna Matata Lodge

3-star hotel
At Hakuna Matata Lodge, you can look forward to a roundtrip airport shuttle, a terrace, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Barbecue grills, free newspapers, and smoke-free premises
  • Luggage storage and a 24-hour front desk
Room features
All guestrooms at Hakuna Matata Lodge have amenities such as free Internet and free newspapers, in addition to free bottled water and room service.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Daily housekeeping and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms

Arriving/Leaving

  • Check-in time from 12:30 PM - 7:00 PM
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Garden
  • Terrace

Languages

  • English

Room amenities

Be entertained

  • Television

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Also known as

Hakuna Matata Lodge Gisenyi
Hakuna Matata Gisenyi
Hakuna Matata Lodge Hotel
Hakuna Matata Lodge Gisenyi
Hakuna Matata Lodge Hotel Gisenyi

Frequently asked questions

Does Hakuna Matata Lodge offer free cancellation for a full refund?
Yes, Hakuna Matata Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hakuna Matata Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hakuna Matata Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Hakuna Matata Lodge?
Sorry, there's no onsite parking at Hakuna Matata Lodge.
Is airport shuttle service offered by Hakuna Matata Lodge?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hakuna Matata Lodge?
You can check in from 12:30 PM - 7:00 PM. Check-out time is 10:00 AM.
What is there to do at Hakuna Matata Lodge and nearby?
Hakuna Matata Lodge has a garden.
Are there restaurants at or near Hakuna Matata Lodge?
Yes, there's an onsite restaurant. Nearby restaurants include Bikini Tam Tam (12-min walk), Calafia (12-min walk), and Sun.n.Sand (13-min walk).
What's the area around Hakuna Matata Lodge like?
Hakuna Matata Lodge is a short 2-minute walk from Gisenyi Beach and 17 minutes' walk from Rwanda Tourism University College.

Overall score and ratings

2,0

6,0/10

Cleanliness

2,0/10

Staff & service

6,0/10

Property conditions & facilities

2/10 Poor

Total Disaster
Total Disaster When we arrived after a 4 hour drive, they pretended to to be aware of our booking. There was a wedding going on and I believe that was the reason why they kicked out all "ordinary" bookings. The staff was extremely unfriendly and rude. They said this is not their problem and kicked us out, not even thinking about apologizing or even offer to help us finding alternative accommodation.... Unfortunately, based on this experience, I can only advise everybody to avoid this place.
Bernd, 2-night trip with friends
Verified Hotels.com guest review