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All properties in Novi Sad, Vojvodina, Serbia
1 room, 2 adults

Sheraton Novi Sad

4-star4 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Polgar Adrasa 1, Novi Sad, 21000, Serbia

4-star hotel in Novi Sad with spa and restaurant
  • Free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Best hotel , clean and the beds so comfortable! Service amazing ! Staff so so helpful!…Dec 27, 2018
  • Excellent hotel! The great staff and service was exceptional.Oct 8, 2020

Sheraton Novi Sad

from ZAR 1,151
  • Superior Room, 1 King Bed, Non Smoking
  • Superior Room, 2 Twin Beds, Non Smoking
  • Superior Room, 1 Double Bed, Non Smoking
  • Superior Room, 1 Double Bed, Non Smoking
  • Junior Suite, 1 Bedroom, Non Smoking
  • Signature Suite, 1 Double Bed, Non Smoking
  • Presidential Suite, 1 Bedroom, Non Smoking

What’s around Sheraton Novi Sad

Landmarks

  • Cathedral - St. Mary - 9 min walk
  • University of Novi Sad - 16 min walk
  • Karadorde Stadium - 25 min walk
  • Serbian National Theatre - 28 min walk
  • Freedom Square - 30 min walk
  • Church of the Virgin Mary - 31 min walk
  • Danube Park - 33 min walk
  • Bishop's Palace - 35 min walk

Getting around

  • Nikola Tesla Airport (BEG) - 52 min drive
  • Novi Sad Station - 12 min drive
  • Ruma Station - 37 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

  • 1 per room (up to 18 lbs)

  • Pets must be supervised

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (EUR 10.00 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
Working away
  • 24-hour business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Roll-in shower
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Bosnian
  • Croatian
  • English
  • French
  • German
  • Hebrew
  • Hungarian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SHINE SPA. Services include facials, body treatments, and manicures and pedicures.

The spa is open daily.

Sheraton Novi Sad’s small print

Also known as

  • Sheraton Novi Sad Hotel
  • Sheraton Novi Sad Hotel
  • Sheraton Novi Sad Novi Sad
  • Sheraton Novi Sad Hotel Novi Sad

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.10 per person, per night for adults; EUR 0.55 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

Optional extras

Valet parking costs EUR 10.00 per day

Rollaway beds are available for EUR 20.0 per night

Breakfast costs between EUR 10 and EUR 10 for adults, and EUR 10 and EUR 10 for children (approximately)

Cribs/Infant beds are available for EUR 10.0 per night

Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Novi Sad

  • Does Sheraton Novi Sad offer free cancellation for a full refund?
    Yes, Sheraton Novi Sad does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Novi Sad?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Novi Sad?
    Yes. Valet parking costs EUR 10.00 per day.
  • Are pets allowed at Sheraton Novi Sad?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 18 lbs per pet. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sheraton Novi Sad?
    You can check in starting at 2 PM. Check-out time is noon. Express check-in and contactless check-in are available.
  • Are there restaurants at or near Sheraton Novi Sad?
    Yes, there's an onsite restaurant. Nearby restaurants include Jastog (5-min walk), Sabbiadoro (8-min walk), and Palazzo Bianco (11-min walk).
  • Is airport shuttle service offered by Sheraton Novi Sad?
    Yes, an airport shuttle is available. The charge is EUR 75 per vehicle one-way.
  • What is there to do at Sheraton Novi Sad and nearby?
    Sheraton Novi Sad has a spa and a fitness center.

Recent reviews

Exceptional 9,8 From 73 reviews

Exceptional 10,0
Perfect as expected
Everything was perfect despite the COVID restrictions
ANDREAS, gb7 night business trip
Exceptional 10,0
Always nice feeling while staying
gb1 night family trip
Exceptional 10,0
This hotel is beautiful!! The rooms feel like a very expensive 5 star and also clean + comfortable. The bed was massive. Room service until late, great food. Staff was absolutely wonderful and super friendly. Would stay here again any time.
ca2 night family trip
Exceptional 10,0
Recommendable
Very nice and new hotel...
ie1 night business trip
Exceptional 10,0
Great stay
Overall, we had a great stay. The location is not exactly central, but Novi Sad isn't huge, so it is still good. The check-in process was fast, and we were assisted with our luggage to the room. The hotel is rather new and really well-maintained. It features a nice, subtle fragrance throughout the entire property. Our room was spacious and featured modern decor. The furniture was in great shape, especially the bed. Housekeeping did a good job on a daily basis (the bathroom was spotless). We were absolutely satisfied with the Internet connection - stable and fast throughout the hotel premises. Compared to other Sheraton hotels worldwide, this hotel has a breakfast selection a bit below average. The buffet service runs until 10:30 am, but the variety of choices is time-related. If you arrive before 9 am, you will find a decent selection, but it seems that they don't replenish many items later on. Coffee from the automatic machine is included in the price. A proper espesso can be ordered, but at additional cost, which I feel should be rethought by the management as the breakfast is already a bit overpriced for the value. The hotel features a modern and clean fitness centre open 24/7. We also visited the spa - it was spectacular. Bottom line: With its courteous staff, standardised service, cleanliness and amenities, this hotel is definitely above average for Novi Sad. If only the breakfast buffet were improved a bit, I believe this hotel would have just a perfect value for money.
Bojana, ca4 night trip
Exceptional 10,0
Everything was perfect except the location was a little far off from the center.
us3 night family trip
Exceptional 10,0
Outstanding Western hotel in Serbia. Beautiful design, impeccably clean, wonderful staff and service.
us2 night business trip
Exceptional 10,0
Front Desk staff was very helpful. Beds are comfortable. Breakfast is good.
ie1 night family trip
Exceptional 10,0
Everything was amazing. Spa, gym, massages. Absolutely great.
us2 night family trip
Exceptional 10,0
Just perfect. Beware of 10€ parking charges.
Darko, gb1 night family trip

Sheraton Novi Sad