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Golden Inclusive by Gran Plaza Hotel Acapulco

4.0 star property
Bayfront hotel with pool bar, near Condesa Beach

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Photo gallery for Golden Inclusive by Gran Plaza Hotel Acapulco

Beach umbrellas, beach towels, beach volleyball
Property amenity
Property amenity
Property amenity
Pool
Golden Inclusive by Gran Plaza Hotel Acapulco offers a vibrant beachfront experience with activities like basketball, beach volleyball, and cycling. Unwind at the poolside bar or enjoy family time at the children's pool with umbrellas; plus take advantage of bike rentals, a 24-hour gym and dry cleaning services.

Reviews

6,6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • 24-hour fitness center
  • Beach umbrellas
  • Beach towels
  • Children's pool
  • Pool bar
  • Room service
  • 24-hour business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator

Room options

Available filters for rooms
Showing 8 of 8 rooms

Junior Suite

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Sofa bed
Bathrobes
Hair dryer
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

Property amenity

Suite, Ocean View

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Sofa bed
Bathrobes
Private bathroom
Iron/ironing board
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Governor Suite

Property amenity

Governor Suite

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Bathrobes
Hair dryer
Private bathroom
Iron/ironing board
  • 81 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Hair dryer
Private bathroom
Iron/ironing board
In-room safe
  • Sleeps 4
  • 1 King Bed

Presidential Suite

Highlights

Balcony
Private plunge pool
Air conditioning
Minibar (some free items)
Flat-screen TV
Bathrobes
Private bathroom
Iron/ironing board
  • 233 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Hair dryer
Private bathroom
Iron/ironing board
In-room safe
  • Sleeps 4
  • 2 Double Beds

Family Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Minibar (some free items)
Flat-screen TV
Sofa bed - double
3 bedrooms
Hair dryer
  • 96 sq m
  • Sea view
  • Sleeps 8
  • 1 Queen Bed, 2 Twin Beds and 1 King Bed

Junior Suite, 2 Double Beds

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Private bathroom
Iron/ironing board
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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  • Pool
  • Spa
  • Airport transfer
  • Parking available
8.2 out of 10, Very good, (1265)
The price is R1 820
R2 184 total
includes taxes & fees
09 Mar - 10 Mar
Hotel Emporio Acapulco
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About the area

Map
Av. Costera Miguel Aleman, 1803, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 7 min walk
  • Condesa Beach - 8 min walk
  • Galerías Acapulco - 8 min walk
  • Parque Papagayo - 15 min walk
  • Papagayo Beach - 17 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • ‪Los Tarascos - ‬2 min walk
  • ‪La Gamba Restaurant-Bar Club de Playa - ‬6 min walk
  • ‪Barra Vieja 520 - ‬2 min walk
  • ‪Restaurante Maria Bonita - ‬3 min walk
  • ‪Tacosteño - ‬4 min walk

About this property

Golden Inclusive by Gran Plaza Hotel Acapulco

When you stay at Golden Inclusive by Gran Plaza Hotel Acapulco, you'll be within a 10-minute drive of La Quebrada Cliffs and Condesa Beach. You can visit the 24-hour fitness center for a workout or unwind with a drink at the pool bar. Other features include a children's pool, a snack bar/deli, and a terrace.

All-inclusive

All-inclusive room rates at Golden Inclusive by Gran Plaza Hotel Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 506 rooms
    • Arranged over 28 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 3 AM
    • Minimum check-in age – 18
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast each morning 7 AM–11:30 AM
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Beach volleyball
  • Basketball
  • Ecotours nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (12822 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Iron/ironing board

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards.

Also known as

Golden Inclusive Gran Plaza Hotel Acapulco
Golden Inclusive Gran Plaza Hotel
Golden Inclusive Gran Plaza Acapulco
Golden Inclusive Gran Plaza
Golden Inclusive by Gran Plaza Hotel Acapulco Hotel
Golden Inclusive by Gran Plaza Hotel Acapulco Acapulco
Golden Inclusive by Gran Plaza Hotel Acapulco Hotel Acapulco

Frequently asked questions

Is there a pool at Golden Inclusive by Gran Plaza Hotel Acapulco?

Yes, there's a children's pool.

Are pets allowed at Golden Inclusive by Gran Plaza Hotel Acapulco?

Sorry, pets aren't allowed.

Is parking offered on site at Golden Inclusive by Gran Plaza Hotel Acapulco?

Yes, there's free self and valet parking.

What is there to do at Golden Inclusive by Gran Plaza Hotel Acapulco and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes basketball. Golden Inclusive by Gran Plaza Hotel Acapulco also has a 24-hour fitness center.

Does Golden Inclusive by Gran Plaza Hotel Acapulco have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Golden Inclusive by Gran Plaza Hotel Acapulco like?

Golden Inclusive by Gran Plaza Hotel Acapulco is located on the waterfront in Costera Acapulco, a short 7-minute walk from Diana the Huntress and 8 minutes' walk from Condesa Beach.

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Golden Inclusive by Gran Plaza Hotel Acapulco Reviews

Reviews

6,6

Good

7,4/10

Cleanliness

7,2/10

Staff & service

4,0/10

Amenities

6,2/10

Property conditions & facilities

Reviews

6/10 Good

Property was nice but not enough entertainment. Food not great, beach nothing to get exited about. Will not go back.
2-night trip

10/10 Exceptional

Hotel is on the beach
2-night trip

6/10 Good

MUY TARDADOS PARA ROOM SERVICE Y CHECK OUT NI SE DIGA.
3-night trip

10/10 Exceptional

6/10 Good

Транзит перед правильным отелем
Впечатления не очень хорошие. Балаган, примитивная еда, очень плохо убирают санузлы. При заселении присутствовал ужасный запах. Бронировали сьют с видом на море. Вид был изумительный…)
Georgii, 2-night trip

8/10 Very good

Excelente servicio
Es un hotel algo anticuado, las habitaciones son muy amplias. Viaje con plan todo incluido la comida buena en general, el restaurante Italiano excelente al igual que la atención, no me gusto la barra libre que ofrecen, creo que podrían cobrar un up grade y ofertar bebidas de mejor calidad en caso de que así lo requiera el huésped
ARTURO, 2-night trip

6/10 Good

Esperaba un mejor servicio
Nos entregaron la habitación aunque llegamos muy temprano, pero el sofá cama en pésimas condiciones, imposible dormir ahí, los alimentos insuficientes, poca variedad y regular calidad en el bufet de la comida y cena, los meseros de playa atentos solamente a las necesidades del turista extranjero.
Blanca laura, 2-night trip

10/10 Exceptional

Muy buen hotel
En general muy buen hotel, lo único que no nos gusto fueron las camas que están demasiado duras para nuestro gusto, pero la atención personal muy amable, huy limpio, buen nivel de alimentos y bebidas.
Moises, 4-night trip

10/10 Exceptional

Mi estancia fue Excelente
Excelente servicio y el personal súper amable la habitación cómoda y confortable, los alimentos muy agradables y variedad en a bufet, en general todo excelente
Alonso , 4-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Remodelacion
Buen servicio como lo están remodelando falta más albercas, buen servício y personal amable
ivan, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hotel agradable cerca de la playa
La atención de todo el personal siempre es muy amable, las habitaciones muy cómodas, los alimentos muy buenos, el único inconveniente fue que la alberca más grande del hotel se encontraba cerrada por reparación y había trabajadores dándole mantenimiento, esto hizo que todos los huéspedes del hotel se concentraran en 2 albercas pequeñas siendo insuficientes para tanta gente, ya que el hotel estaba a su máxima capacidad de hospedaje, lo que hizo que no se lograra disfrutar cómodamente de la alberca. Los niños son los más afectados por no caber todos en las alberquitas.
Luis, 3-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Incongruencia
Compre all inclusive, y al llegar me dieron una lista de servicios semi all inclusive. Ayer, de los cinco elevadores, sólo funcionaba uno. Duré 20 minutos para bajar, desde el séptimo piso. Luego, en el desayuno, estaba cerrado el restaurante caracol, y nos fuimos al neptuno, donde nos esperaba una fila de 50 personas, para pedir huevos cocinados al momento. Llegamos a las 8.15 horas, y nos sentamos a la mesa a las 9. La comida fue repetitiva, y presentada sin buen gusto en el bufet, durante los cuatro días que estuvimos. En fin, el caos.
José , 3-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Pareja habitación todo incluido
Excelente ! Ubicación está muy bien, caminado llegas a un mercado de artesanías y centro comercial. Hotel Buenas instalaciones, tres albercas, habitacion de lujo. Alimentos del bufette 3 estrellas Del restaurante italiano 4 estrellas Y del service room 5 estrellas Gente servicial y atenta. Bebidas. 3 estrellas te te sirven en vaso plástico pequeño,,, llévate tu vaso de acero inox. Playa. Si sabes nadar no está mal. Si no sabes solo meterte unos metros. A mi me apoyo un salvavidas para nadar
juan, 4-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

really NOT Recomandable
Elevator : take minimum 5 mins No good attitude for client (staffs) No hot water, only hot water with rust/stain
Matias, 2-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

NO ESTUVOI LA RESERVACION Y AUN ASI ME HICERON EL COBRO CUANDO YPO NI SIQUIERA OCUPE EL CUARTO POR NO ESTAR REGISTRADO, ME DIJIERON QUE NO HABIA NINGUNA RESERVACION Y TUVE QUE BUSCAR EN OTRO LADO
LETICIA, 2-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

worse hotel be careful hotel workers will scam U
I went for five days and I spent a whole day arguing with the hotel i gave the hotel 150 dollars for the deposit of the room and payed for 2 night all inclusive 1100pesos for 2 pepole and the staff worker did not give me a receipt because he said it is all registered in the system do not believe them always ask for your receipt the next day as i ask the fromt desk when can i get my bracelet to eat at the buffet and she tells me that i have not payed and in the system is shows thats i have nothing and didnt give 150 dollars deposit i was so confused spend a whole day trying to figure out what happened the worker shows up to work the next day he says he left the money in the cash box etc very bad Service wont be going back to that hotel again and then i had a incident with their restaurant The waitress says he gave me a discount and to give him a good tip which I did and 30 minutes later I get a knock on my hotel room door scard me wasn't expecting anyone saying he charger me wrong and i owed another 40 dollars and he was sweating and very nervous he told me not to tell the hotel because he can lose his job save yourselfe a horrible hotel and book somewhere else beware and be warned
Joe, 5-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Luis Carlos, 2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

excelente hotel
un excelente hotel en la zona dorada muy cerca de la glorieta de la diana y, sus instalaciones muy buenas y la atención del personal súper bien, habitaciones limpias, su vista a la bahía muy buena el desayuno buffet muy variado y delicioso, en general todo muy bien lo recomiendo ampliamente
Arturo, 2-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

no para descansar
muy sangrones
SAUL, 6-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Esta remodelado
Buen servicio y buena imagen. La Comida Muy bien y las habitaciones limpias
faby, 4-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Personal at lobby lack of common sense regarding costumer service..
m, 6-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Bajó de calidad!!
Bien, pero quitaron las cafeteras de las habitaciones y antes dejaban botellas de agua diario.
Fortino Hernández, 3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Buena estancia en el Crownw plaza
En términos generales la estancia fue buena. El hotel cuenta con todos los servicios y el servicio d elos meseros es excelente. Siempre muy atentos a las necesidades. Lo regular fue que las albercas (a excepción de la pequeña) el agua estaba fria. Al parecer es por el tipo de material que recubre las mismas. Me hubiera agradado que la agua hubiese estado más tibia. Asimismo hace falta personal en la alberca que tiene el bar del lado del agua. Ahí no había nadie y teníamos que esperar a un mesero de los que atienden fuera la piscina para que nos sirvieran las bebidas.
DAVID JOEL, 3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Bonita vista al mar
Esta muy deteriorado la plancha no funcionó, la puerta se trababa, los focos no encendían, los cajones no cerraban,hay cucarachas en la habitación, los elevadores tardan mucho de 6 no se hacía uno,las albercas estaban cerradas,las toallas olian mal, en cuestión de comida super rico y el personal muy amable,te atienden muy bien, pero si las instalaciones dejan mucho que decir.
carolina, 3-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

They only want you to consume inside the hotel
Dirty rooms and rude staff
arlina, 1-night trip