The hotel itself is comfortable and well located, but I chose the hotel expressly because it had parking-- otherwise, I would have chosen to stay at the Sotetsu Fresa Hotel on the other side of the station--and when I checked in, they told me it was full!! I was shocked, and when I asked if they would pay towards my parking in the neighborhood, they said no. I ended up having to pay an extra 2,300 yen for parking in the area for the night, whereas the hotel parking would have been only 500 yen. I was really aggravated with the way they handled it...