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All properties in Surabaya, East Java, Indonesia

Midtown Residence Surabaya

4-star hotel with outdoor pool, connected to a shopping center, near Surabaya Zoo

  • Free WiFi

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
Rooftop Pool. Image 1 of 57.
1 / 57Rooftop Pool
Jl. Ngagel Raya 123, Surabaya, 60246, East Java , Indonesia
9,6.Exceptional.
  • Loved it! We got a free upgrade which is always nice. Thank you!

    Sep 14, 2019

  • Better than expected, staff is polite and eager to satisfy, the rooms are spacious and…

    Jul 8, 2019

See all 16 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 274 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Children's pool
  • Stovetop
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Wonokromo
  • Surabaya Zoo - 20 min walk
  • Surabaya Town Square - 24 min walk
  • Royal Plaza Surabaya - 31 min walk
  • Surabaya Plaza Shopping Mall - 43 min walk
  • Tunjungan Plaza - 44 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio, King Bed (Splendid)
  • Studio, Twin Beds (Splendid)
  • Room, 1 King Bed (Fabulous)
  • Room, Twin Beds (Fabulous)
  • Room, 2 Bedrooms
  • Studio Splendid Style King
  • Room, King Bed (Fabulous Style)

Location

Jl. Ngagel Raya 123, Surabaya, 60246, East Java , Indonesia
  • In Wonokromo
  • Surabaya Zoo - 20 min walk
  • Surabaya Town Square - 24 min walk

What’s around

Landmarks

  • In Wonokromo
  • Surabaya Zoo - 20 min walk
  • Surabaya Town Square - 24 min walk
  • Royal Plaza Surabaya - 31 min walk
  • Surabaya Plaza Shopping Mall - 43 min walk
  • Tunjungan Plaza - 44 min walk
  • Mpu Tantular Museum - 15 min walk
  • Sharp Bamboo Monument - 34 min walk
  • Submarine Monument (Monumen Kapal Selam) - 40 min walk
  • Joko Dolog Statue - 43 min walk
  • Grahadi - 45 min walk

Getting around

  • Surabaya (SUB-Juanda) - 33 min drive
  • Surabaya Gubeng Station - 4 min drive
  • Surabaya Pasar Turi Station - 6 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 274 rooms

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Languages Spoken

  • English
  • Indonesian

In the room

Home comforts

  • Air conditioning
  • Slippers
  • Washer/dryer

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Stovetop
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Wok Noodle - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Midtown Residence Surabaya Hotel
  • Midtown Residence Hotel
  • Midtown Residence Surabaya Java
  • Midtown Resince Surabaya Java
  • Midtown Surabaya Surabaya
  • Midtown Residence Surabaya Hotel
  • Midtown Residence Surabaya Surabaya
  • Midtown Residence Surabaya Hotel Surabaya

Optional extras

Buffet breakfast is offered for an extra charge of IDR 108000 for adults and IDR 108000 for children (approximately)

Airport shuttle service is offered for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: IDR 300000.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Midtown Residence Surabaya does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Midtown Residence Surabaya.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - noon. Check-out time is noon.
  • Yes, Wok Noodle offers local and international cuisine. Nearby restaurants include 1914 Surabaya (3-min walk), Restoran Bebek Tepi Sawah Surabaya (8-min walk), and Coffee Cafe (13-min walk).
  • Yes, an airport shuttle is available.
  • Midtown Residence Surabaya has an outdoor pool and a fitness center.
9,6.Exceptional.
  • 10,0.Exceptional

    Near a new shopping mall, nothing much there. Very clean hotel.

    2 night trip with friends, May 4, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Excellent!

    kawa, 1 night trip, Jan 27, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Living room did not have windows though rooms were large and clean. It is not about hotel but shopping mall had some cafes but open only at 10am. Hence I expected to have breakfast at these cafes but could not do that. Mall does not have proper restaurant, so I needed to go to hotel cafe or take taxi to go out for dinner, which was inconvenient.

    3 night trip, Nov 26, 2018

    Verified Expedia guest review

  • 10,0.Exceptional

    Na

    2 night business trip, Sep 8, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    1 Night at Surabaya

    The room is spacious and clean. Service is good. Gym is well maintained but the pool was dirty at the time we visit. Aircon need sometime to bring the temperature down due to big room. Shower is a bit scatter but pressure is ok.. The mall downstair is very convenient. Overall good impression.. Recommended.

    1 night romance trip, Aug 11, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Pros: 30min to airport, convenient & located next to a shopping mall, cosy and comfortable bed, nice view from level 17 Cons: Windows not very clean The room's bed is too soft for massage, would be better if there is a massage room

    Freya, 1 night trip, Aug 7, 2018

    Verified Expedia guest review

  • 10,0.Exceptional

    Everything was good.

    1 night romance trip, Aug 29, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    room is quite new, location in good.

    Tsu-fan, 2 night business trip, Jan 4, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Good hotel but, excepting for rooms, facilities are not so satisfactory.

    Hiro, 9 night trip, Aug 23, 2018

    Verified Expedia guest review

  • 10,0.Exceptional

    Mooi hotel met hele vriendelijke mensen. Uitgebreid ontbijtbuffet

    1 night trip, Jul 30, 2018

    Verified Expedia guest review

See all 16 reviews