Encantada Tulum

4.0 star property
Escape to an oasis where you can soak up sunshine on a private beach or relax with Regional cuisine by your side.

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Photo gallery for Encantada Tulum

Private beach, sun-loungers, beach umbrellas, beach towels
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Point of interest
Point of interest
Premium bedding, down duvets, in-room safe, free WiFi
Near the turquoise waters of Tulum Beach, Encantada Tulum offers a tranquil retreat. Relax on the private beach with sun loungers, unwind with a coffee at the café or indulge in spa treatments like manicures and massages. Guests rave about the helpful staff.
VIP Access

Reviews

9,8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Area shuttle
  • Terrace

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Premium bedding
  • Bathrobes
The current price is R11 436
R14 454 total
includes taxes & fees
11 Mar - 12 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

Beach Front Lower

Highlights

Furnished balcony
Air conditioning
Fan
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
  • 70 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Beach Front Upper

Highlights

Furnished balcony
Air conditioning
Fan
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
  • 70 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Garden View

Highlights

Furnished balcony
Air conditioning
Fan
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Partial Ocean View

Highlights

Furnished balcony
Air conditioning
Fan
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
  • 70 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 2 min drive
  • Tulum National Park - 7 min drive
  • Tulum Mayan Ruins - 17 min drive
  • Playa Paraiso - 24 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 65 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Rosa Negra Tulum - ‬19 min walk
  • ‪Hartwood - ‬19 min walk
  • ‪La Taqueria - ‬2 min walk
  • ‪Arca - ‬18 min walk
  • ‪Wild - ‬3 min walk

About this property

Encantada Tulum

Encantada Tulum puts you in a great location, within a 15-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. You can indulge in deep-tissue massages, body wraps, or mani/pedis, and Encantada Restaurant, one of 2 restaurants, serves Regional cuisine and is open for breakfast and lunch. Other highlights include 2 bars/lounges, a snack bar/deli, and free bike rentals. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 8 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (12 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On a private beach
  • Yoga classes
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Garden
  • Terrace
  • Mosquito nets
  • Bicycle parking
  • Spa services
  • Outdoor furniture

Accessibility

  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

Dining

Encantada Restaurant - Overlooking the ocean and garden, this restaurant specializes in Regional cuisine and serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting).
NÜ Tulum - This fine-dining restaurant specializes in Regional cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 30 per accommodation, per night

Optional extras

  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Encantada Tulum Hotel
Encantada Hotel
Encantada Tulum Resort
Encantada Tulum Tulum
Encantada Tulum Resort
Encantada Tulum Resort Tulum

Frequently asked questions

Does Encantada Tulum offer free cancellation for a full refund?

Yes, Encantada Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Encantada Tulum?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Encantada Tulum?

Yes, there's free self parking.

What are the check-in and check-out times at Encantada Tulum?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

What is there to do at Encantada Tulum and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Enjoy amenities like 2 bars, a private beach, and spa services. Encantada Tulum also has a garden.

Are there restaurants at or near Encantada Tulum?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Regional cuisine, and garden views.

Does Encantada Tulum have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Encantada Tulum like?

Encantada Tulum is a short 1-minute walk from Tulum Beach and 13 minutes' walk from Sian Ka'an Biosphere Reserve.

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Encantada Tulum Reviews

Reviews

9,8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9,6/10

Amenities

9,8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay on the ocean
This place is so nice. The rooms were perfect, with tropical feel, the food was great and the staff were always there to assist with a smile.
rob, 8-night trip

10/10 Exceptional

Staff were exceptional
Jim, 14-night trip

10/10 Exceptional

Ocean oasis
Our stay here was wonderful. The food was so good. The service was amazing, especially Paula and Isabel. They answered our many questions, took care to make sure we had food when we were out early in the morning and gave us great reccomendations. This place is so beautiful.I would highly recommend it
Ashley, 4-night trip

10/10 Exceptional

Amazing property and wonderful service from all the staff definitely recommend this property!
Seema, 4-night trip

10/10 Exceptional

Amazing boutique property, lovely beach location. Restaurant onsite has great food. All the staff from the bellboys,valets, waiters were incredible, super friendly and helpful and would remember all our names. Isabel on the front desk was great with us and made us feel at home.
Richard, 3-night trip

10/10 Exceptional

I didn't get a welcome drink and the shampoo and conditioner were not the greatest quality. However, the hotel grounds were absolutely beautiful. The room was lovely and very clean. The staff were very welcoming and eager to assist.
Asma, 1-night trip

10/10 Exceptional

Amazing property and staff
Julian, 2-night trip

10/10 Exceptional

The hotel is beautiful and the staff are fantastic- attentive and well-informed. Brilliant stay.
Marc, 3-night trip

10/10 Exceptional

My stay at Encantada Tulum was more than excellent. The room was clean and comfortable, the soaps/shampoo smelled amazing! And the food/beach amenities were perfect. Would highly recommend, especially if someone is looking for a peaceful vacation.
Meredith, 3-night trip

10/10 Exceptional

Loved this place!!!!
Secily, 5-night trip

10/10 Exceptional

Exceptional staff and grounds. Perfect for couples to spend quality time.
Daniel, 4-night trip

10/10 Exceptional

We love this place! One of our favs
Ra'Kerry, 2-night trip

10/10 Exceptional

Encantada is Heaven!
Absolutely wonderful place to stay. The staff is so friendly and helpful in every way. The rooms are beautiful and smell so good! Food is great, drinks are great, and the beach is right there!
Shirlene, 3-night trip

8/10 Very good

Nice and Quiet
Gharzai, 1-night trip

10/10 Exceptional

Beautiful and quiet hotel. Great and personal service.Very short walk to plenty of restaurants and stores. My husband and I really enjoyed our stay.
Maria, 3-night trip

10/10 Exceptional

The service at Encantada was excellent. We had an amazing time and I would definately recommend this hotel. Food was great, very easy to walk to get dining options. Transportation was a bit pricey and drinks. But excellent service
Dayne, 5-night trip

10/10 Exceptional

The staff was AMAZING!! Great location and walkable to great dining. We took a advantage of the free bikes to get around. It was like the experience at a 5 star hotel!! Will come back again!!
ERIK, 5-night trip

10/10 Exceptional

great experience
all amazing
5-night trip

10/10 Exceptional

Everything about this property is fantastic. You could not ask for anything more. The staff is unbelievable. They make your dreams come true.
Deidra, 5-night trip

10/10 Exceptional

From check in, to the friendly and helpful staff & concierges that always go above and beyond. I can’t recommend this beautiful property enough! It’s an 8 room property and private beach. The rooms have their own hammock outside (which I stayed in for hours), and the decor is serene and conducive to an amazing experience. I can’t wait to return and bring all my girl friends!
Amy, 2-night trip

10/10 Exceptional

Untouchable in Tulum
Absolutely perfect!! Great location on the beach, wonderful friendly people who attended to my every need with big smiles, and excellent accommodations (clean, comfortable and private suite. Don't look anywhere else; this is the only place to stay in Tulum!
Peter, 5-night trip

10/10 Exceptional

If I could give more than 5 stars I definitely would. One of my best vacations. Thanks to the entire team. Very hard dedicated genuine staff.
Birgitta, 5-night trip

10/10 Exceptional

Loved the privacy and that there are only 8 guest rooms. My room was stunning and eco-friendly. The resort felt safe and the ocean views and surrounding landscape/trees were spectacular. Felt very calm and peaceful which is what I needed. Oscar, at the front desk, was the perfect host. Finally, the food was exceptional and I enjoyed breakfast every day.
Sharon, 3-night trip

10/10 Exceptional

The service is impeccable, the property is located in a private area on the beach, and the rooms are beautifully designed to give you a tropical paradise experience. The staff and concierge will go above and beyond to accommodate your wants and needs and will address any issues immediately. The breakfast, lunch, and dinner menu is delicious and made with healthy and fresh ingredients. There are only 8 rooms, so the hotel is very private and intimate. Perfect for couples, if you’re traveling alone, or with one other person. The staff makes an effort to get to know every guest by name and even remember your preferences and trip itinerary. I will definitely come back to stay here or at the other properties under the same management if I’m in Tulum.
Linda, 4-night trip

10/10 Exceptional

Our Tulum home
Our trip was amazing from the moment we step in Encantada we were shown around and the place is beautiful peaceful our villa was amazing the only thing in the garden area there is construction going on in the next resort and it can get pretty loud but the staff and the resort make up for it there amazing. We used whatsup and it was great they answer very quickly. We also stayed with Radhoo there sister resort and they organized everything for us taking our bags and getting our room ready while we enjoyed the day. Food was great and drinks as well. We even helped baby turtles to the beach amazing! Just perfect stay will be back!!! Thank you Encantada!
Rosa, 2-night trip