Residence AlpenHeart

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Triple Room, Balcony, Mountainside | In-room safe, desk, free WiFi
Double Room, Balcony, Hill View | In-room safe, desk, free WiFi
Double Room, Balcony, Hill View | In-room safe, desk, free WiFi
Double Room | In-room safe, desk, free WiFi

Overview of Residence AlpenHeart

Residence AlpenHeart

3-star property
Bad Gastein ski hotel with ski storage and restaurant

7,4/10 Good

14 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Bathtub
  • Child-friendly activities
Böcksteiner Bundestrasse 20, Bad Gastein, 5640
Main amenities
  • Restaurant
  • Free children's club
  • Ski storage
  • Fitness center
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Area shuttle
  • Terrace
  • Coffee/tea in a common area
  • Arcade/game room
  • Lobby fireplace
For families
  • Children stay free
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Television
  • Terrace

Choose dates to view prices

About this area

Getting around

  • W.A. Mozart Airport (SZG) - 71 min drive
  • Böckstein Station - 4 min drive
  • Bad Gastein Station - 11 min walk
  • Bad Hofgastein Station - 15 min drive
  • Area shuttle (surcharge)


  • Steak & Mehr - 7 min walk
  • Klapotetz - 8 min walk
  • Rossalm - 11 min walk
  • Gasteiner Wirtshaus - 12 min walk
  • Villa Orania - 12 min walk

About this property

Residence AlpenHeart

3-star family-friendly hotel in the mountains, rejuvenated in 2016
At Residence AlpenHeart, you can look forward to a terrace, a coffee shop/cafe, and a playground. With amenities like downhill skiing and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the sauna or the hot tub. Be sure to enjoy a meal at the onsite Regional cuisine restaurant. Free in-room WiFi is available to all guests, along with an arcade/game room and a fireplace in the lobby.
Other perks include:
  • Free self parking
  • An area shuttle, an area shuttle, and smoke-free premises
  • A billiards/pool table, coffee/tea in the lobby, and a TV in the lobby
Room features
All guestrooms at Residence AlpenHeart offer amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Limited housekeeping and desks


English, German

At a glance

Hotel size

  • 21 rooms
  • Arranged over 2 floors


  • Check-in time from 2 PM - 8 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 9 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Dinner service ends at 8 PM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Free children's club


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Onsite parking limited


  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free children's club
  • Playground

What to do

  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sledding nearby


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Ski storage


  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Arcade/game room
  • Spa tub


  • English
  • German


  • Downhill skiing
  • Ski storage
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi


  • Limited housekeeping
  • In-room safe

Special features


Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

  • Rollaway beds are available for EUR 20 per night

Pool, spa, & gym (if applicable)

  • Guests under 3 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Residence AlpenHeart Hotel Bad Gastein
Residence AlpenHeart Hotel
Residence AlpenHeart Bad Gastein
Residence AlpenHeart Hotel
Residence AlpenHeart Bad Gastein
Residence AlpenHeart Hotel Bad Gastein

Frequently asked questions

Does Residence AlpenHeart offer free cancellation for a full refund?
Yes, Residence AlpenHeart does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Residence AlpenHeart?
As of 06 October 2022, prices found for a 1-night stay for 2 adults at Residence AlpenHeart on 09 October 2022 start from R1 215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Residence AlpenHeart?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Residence AlpenHeart?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Residence AlpenHeart?
You can check in from 2 PM - 8 PM. Check-out time is 10:30 AM.
What is there to do at Residence AlpenHeart and nearby?
Have fun with onsite winter activities like downhill skiing. Relax in the spa tub or enjoy the use of other amenities, which include a fitness center and an arcade.
Are there restaurants at or near Residence AlpenHeart?
Yes, there's an onsite restaurant that offers Regional cuisine. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Steak & Mehr (7-min walk), Klapotetz (8-min walk), and Rossalm (11-min walk).
What's the area around Residence AlpenHeart like?
Residence AlpenHeart is a short 1-minute walk from Gastein Ski Resort and 10 minutes' walk from Stubnerkogel Cable Car.

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

Alexander, 1-night romance trip
Verified guest review

8/10 Very good

Very Positive
Very good clean hotel, the room was excellent, great view of the lake, very comfortable, the only down side is, if you arrive late like we did there isn’t any clear instructions on how to access the hotel.
David, 1-night business trip
Verified guest review

6/10 Good

Ett hotell som har det man behöver: bra säng, parkering, ok frukost
Linda, 1-night trip
Verified guest review

10/10 Exceptional

Preis-Leistung ausgezeichnet Im Zimmer sind ein paar Schrammen an den Wänden und im Badezimmer fehlt es an Abstellflächen bzw sind das WC und das Waschbecken wie siamesische Zwillinge montiert.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

4-night family trip
Verified guest review

2/10 Poor

Ulrike, 1-night business trip
Verified guest review

8/10 Very good

1-night family trip
Verified guest review

8/10 Very good

Bad Gastein juni
Bra boende för oss som var så många. Dock lite lite med bara en toalett. Det fanns dock en extra toalett på bottenplan. Knepig dusch som inte var helt enkel att få ordning på.
Anders, 2-night family trip
Verified guest review

8/10 Very good

Tolles Hotel mit super Zimmer
Thomas, 1-night romance trip
Verified guest review

8/10 Very good

Janne-Petteri, 4-night romance trip
Verified guest review