Fraser Suites Shenzhen

Photo gallery for Fraser Suites Shenzhen

Primary image
Outdoor pool
Outdoor pool
Flat-screen TV
Premium bedding, in-room safe, desk, blackout drapes

Overview of Fraser Suites Shenzhen

Fraser Suites Shenzhen

5.0 star property
Luxury aparthotel with 1 outdoor pools, connected to a shopping center, near Huaqiangbei

9,3/10 Superb

355 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
The price is R2 411
Price available on 2022/05/29
Map
No.183 Zhenhua Road, Futian District, Shenzhen, Guangdong, 518031
Main amenities
  • 211 smoke-free apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Fitness center
  • Sauna
  • Pool bar
  • Room service
  • Business center
  • 24-hour front desk
For families
  • Playground on site
  • Children's club (free)
  • Kitchen
  • Garden
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant

Choose dates to view prices

About this area

What's nearby

  • In Futian
  • Huaqiangbei - 1 min drive
  • Shenzhen Central Park - 1 min drive
  • Shenzhen Museum - 2 min drive
  • Shenzhen City Hall - 2 min drive
  • Shenzhen Lianhuashan Park - 3 min drive
  • Shenzhen Civic Center - 3 min drive
  • Luohu Commercial City - 4 min drive
  • Dongmen Pedestrian Street - 4 min drive
  • Shenzhen Convention and Exhibition Center - 9 min drive
  • Luohu Port - 5 min drive

Getting around

  • Shenzhen Intl. Airport (SZX) - 24 min drive
  • Hong Kong International Airport (HKG) - 56 min drive
  • Shenzhen Station - 4 min drive
  • Hong Kong Lok Ma Chau Station - 5 min drive
  • Shenzhen North Railway Station - 10 min drive
  • Huaqiang North Station - 5 min walk
  • Huaqiang Road Station - 7 min walk
  • Huaxin Station - 11 min walk

About this property

Fraser Suites Shenzhen

Bring the kids when you stay at Fraser Suites Shenzhen in Shenzhen and they can enjoy the free kids' club. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. There's an outdoor pool and a poolside bar, and apartments at this luxurious property get the details right with premium bedding and bathrobes. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk to public transportation: Huaqiang North Station is 5 minutes and Huaqiang Road Station is 7 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property

Safety measures

At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests may be subject to health screenings for COVID-19 at the property.
  • This property requires that guests have proof that they have stayed within China for 21 days prior to check-in. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Free children's club
  • Playground

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 88 for adults and CNY 88 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Bathrobes
  • Hair dryer
  • Free toiletries
  • Towels provided
  • Slippers

Entertainment

  • Flat-screen TV with satellite service

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Desk

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers (lobby)

Location highlights

  • Connected to a shopping center
  • Near a metro station
  • In the shopping district
  • In the city center

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 211 rooms

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: CNY 500.0 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 88 for adults and CNY 88 for children (approximately)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

At check-in, guests must provide a negative PCR COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

This property requires guests to wear swimming caps while in the pool.

Also known as

Fraser Suites Shenzhen Aparthotel
Fraser Suites Shenzhen
Fraser Suites Shenzhen Shenzhen
Fraser Suites Shenzhen Aparthotel
Fraser Suites Shenzhen Aparthotel Shenzhen

Frequently asked questions

Overall score and ratings

9,3

Superb

9,3/10

Cleanliness

9,1/10

Staff & service

8,9/10

Amenities

9,3/10

Property conditions & facilities

4/10 Fair

Ok not what i come to expect from fraiser suite
Check in man was incompetent an did not know the hotel system, took 40 minutes at 2 in the morning. Room ok but no toothbrushes or usual hygiene packs. Room comfortable but smelt of smoke, shower was blocked and did not drain so could only shower for less than 2 minutes
John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

9-night trip
Verified Wotif guest review

10/10 Exceptional

Great hotel in Futian
Really enjoyed the Fraser Suites Futian. I stayed on two separate occasions this past trip and moving forward I will continue to stay there on my Shenzhen business trips.
Andrew, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

6/10 Good

Rude and dirty
Found staff quite rude. I mistakenly thought the soda water at breakfast was complementary, it wasn't. One of their staff followed me to my room for payment (which was a little intimidating) and wouldn't add it to to the check out bill. Was laughed at because I didn't have wechat pay,(which is not allowed from the country I am from.) Toaster at breakfast not in working order and no water available to drink with breakfast. Toaster was also quite dirty. Main ensuite bathroom had dirty toilet paper on the toilet floor from previous guest. Would not stay here again. This is the only negative comment I have ever left about a property. Very disappointed because it was highly recommended to me by a friend.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyable place to stay
It was a pleasant stay with free upgrade. Very convenient place with shopping mall and restaurant near by.Will come back again
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

No need to bring any luggage at all. It's right next to several high end shopping malls all linked together. Lots of restaurants nearby too. 7-11 is just across the street. However, many restaurants seem to close before 10pm.
7-night romance trip
Verified Expedia guest review