2/10 Poor
28 April 2018
No hot water! Do not stay!
We stayed for a couple nights because we were taking a tour (with Oxalis, which was amazing) to see the Phong Nha caves. Even with the short amount of time spent at this hotel it was tremendously terrible. Most important point: we had no hot water! Staff told us to switch a plug up and wait 15 mins, which was already ridiculous, after waiting we still had to shower in the cold. If you are looking for a place to eat, there is nothing remotely close by. The wifi was nonexistent. No point trying to check your emails or update friends.They also hid the hair drying from you as you have to ask the front desk and sign off on borrowing their new and used blow dryers. Overall, it was a poor experience, and even considering the price, I would recommend staying someplace else.
Leroy
Verified Hotels.com guest review
