This really deserves an excellent rating. I gave it one less only because of the accessibility. There is no road leading to the hotel; same all hotels/resorts in the area. We had to park the car and walk a long distance with our luggage to reach the hotel. There were no directions provided, so we had to ask the locals and a young girl (going home from school) asked us to follow her. Then we had to go up four stories to get to the reception and one more to get to our room.
Apart from that, it was a wonderful and joyful stay. The staff were all cordial, helpful and very people and service oriented. The two pools were cleaned every day and so was our room.
The restaurant, The Verandah, is blessed with Chef Peter who loves his job. It was evident in everything he prepared for us over our three-day stay. The staff, including Precious, Glenn, Grace and Rhendo added to the joy of eating there with there attentive care and fantastic sense of commitment.
There were also the reception staff who made our check-in and out very smooth and effortless. They answered all our questions about the area and available activities. They also helped us with our trip back to the "mainland".
My family and I will go back as it was a memorable experience.