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Hotel Santa Helena Plaza

2.5 star property
Escape to Oaxaca's vibrant city life while relaxing by the pool or taking in breathtaking views from your private haven.

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Photo gallery for Hotel Santa Helena Plaza

Outdoor pool
Terrace/patio
Staircase
Lobby lounge
Exterior
In the heart of Oaxaca, Hotel Santa Helena Plaza offers a tranquil retreat. Enjoy stunning views from the terrace, take a refreshing dip in the outdoor pool or connect with in-room WiFi. With luggage storage and tour assistance available, guests have praised this hotel’s thoughtful staff.

Reviews

8,4 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • 24/7 front desk
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Communal living room
  • Front-desk safe
  • Water dispenser
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping
  • Free self parking

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room

Highlights

Balcony or patio
Separate sitting area
Flat-screen TV
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Galeana 304, Col. Centro, Oaxaca, OAX, 68000

What's nearby

  • Benito Juarez Market - 5 min walk
  • Zocalo Square - 8 min walk
  • Oaxaca Cathedral - 9 min walk
  • Oaxaca Ethnobotanical Garden - 17 min walk
  • Church of Santo Domingo de Guzmán - 17 min walk

Getting around

  • Oaxaca Intl. Airport - 20 min drive

Restaurants

  • ‪Jardín Morelos - ‬6 min walk
  • ‪Tlayudas el Negro - ‬5 min walk
  • ‪Alex - ‬3 min walk
  • ‪Tortas Oaxaqueñas - ‬2 min walk
  • ‪Coronita - ‬4 min walk

About this property

Hotel Santa Helena Plaza

At Hotel Santa Helena Plaza, you'll be just a 5-minute drive from Zocalo Square and Church of Santo Domingo de Guzmán. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks.

Languages

Spanish

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Water dispenser

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • An outdoor pool

Accessibility

  • Wheelchair-accessible parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Rollaway beds are available for MXN 200.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Santa Helena Plaza Oaxaca
Santa Helena Plaza Oaxaca
Santa Helena Plaza
Hotel Santa Helena Plaza Hotel
Hotel Santa Helena Plaza Oaxaca
Hotel Santa Helena Plaza Hotel Oaxaca

Frequently asked questions

Does Hotel Santa Helena Plaza offer free cancellation for a full refund?

Yes, Hotel Santa Helena Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Santa Helena Plaza?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Santa Helena Plaza?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Santa Helena Plaza?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Santa Helena Plaza?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel Santa Helena Plaza and nearby?

Hotel Santa Helena Plaza has an outdoor pool.

What's the area around Hotel Santa Helena Plaza like?

Hotel Santa Helena Plaza is in Oaxaca Centro, a short 8-minute walk from Zocalo Square and 17 minutes' walk from Church of Santo Domingo de Guzmán.

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Hotel Santa Helena Plaza Reviews

Reviews

8,4

Very good

9,2/10

Cleanliness

8,6/10

Staff & service

7,2/10

Amenities

8,4/10

Property conditions & facilities

8,8/10

Eco-friendliness

Reviews

10/10 Exceptional

Santa Helena
Good location. Quiet. Good service
Thomas, 3-night trip

10/10 Exceptional

Maria Margarita, 7-night trip

8/10 Very good

Las instalaciones están bien cuidadas y la limpieza de las áreas en excelentes condiciones. Solo le falta un restaurante para complementar el servicio.
Jose, 5-night trip

8/10 Very good

Aymeric, 1-night trip

10/10 Exceptional

Excelente ubicación, personal muy amable, bonitas instalaciones
Anntonio, 1-night trip

6/10 Good

La propiedad bien, sin embargo está a 5 cuadras del centro y la zona es muy popular, no insegura pero no es el centro histórico, no le invierten en báscios como pañuelos desechables, ganchos de ropa, ganchos para toallas, aunque los accesorios de aseo son finos els falta eso, no ofrecen servicio de bebidas ni alimentos aunque tienen un lugar agradable frente a la alberca, personal amable, estacionamiento limitado pero gratuito, pdorán tener mas servicios.

6/10 Good

Bonito lugar, baños incomodos no tiene en donde poner nada, no tienen nafa para hacer cafe, ni tan siquiera una taza o cuchara, se ubica en el area comercial, muy fea y sucia no en el centro Historico. El personal super amsbleby servicias

10/10 Exceptional

Todo excelente

4/10 Fair

Limpio pero en zona fea y mal internet.
El hotel está a 4 cuadras del zócalo pero en una zona bastante fea. El hotel y el cuarto están limpios pero la cama está muy dura y se siente barata, el internet es muy malo y en lugares inexistente.
Mauricio J, 2-night trip

8/10 Very good

Buen hotel
Buen hotel, cercano al centro. El internet no funciona en las habitaciones por lo que tuve que trabajar desde el lobby. El estacionamiento se llena y cómo yo salí muy temprano, tuvieron que despertar a un huésped para mover su vehículo y yo tuve que mover otro porque la persona de la recepción no sabía manejar.
Jorge E, 1-night trip

10/10 Exceptional

Bonito

10/10 Exceptional

Cinthya, 1-night trip

8/10 Very good

Marco, 3-night trip

10/10 Exceptional

Excelente ubicación y limpieza.
Samuel, 3-night trip

10/10 Exceptional

Personal con gran calidad humana
muy buen servicio en general. el personal muy atento , un pequeño detalle con el ventilador del cuarto hace un poco de ruido. se recomienda tener maquinas de auto servicio.
Enrique, 3-night trip

10/10 Exceptional

Hotel céntrico con muchos detalles coloniales.
NEFTALI, 2-night trip

8/10 Very good

Cerca del centro, pero en la noche calles oscuras, daba miedo caminar por esa zona. El estacionamiento es muy pequeño, apenas para unos 10 autos
Virgilio, 2-night trip

8/10 Very good

Rosa Belém, 3-night trip

10/10 Exceptional

Elizabeth, 1-night trip

6/10 Good

Luis Enrique, 1-night trip

6/10 Good

hotel caro para el nivel del hotel
El Hotel es bueno a secas. Es caro para el nivel de servicio que da, por ese mismo precio me he quedado en mucho mejores hoteles. esta como 30% mas caro de lo que un hotel de su categoría debería cobrar.
Francisco, 1-night trip

10/10 Exceptional

Muy limpio y muy atentos y amables
Rocío, 3-night trip

10/10 Exceptional

Un hotel amigable
Muy cómodo. Nos agradó lo limpio y remodelado que mantienen sus instalaciones. Su personal muy atento y amable.
Juan Carlos, 3-night trip

8/10 Very good

Alfonso, 3-night trip

10/10 Exceptional

Buen servicio
Isai, 2-night trip