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All properties in Alajuela, Alajuela (province), Costa Rica
1 room, 2 adults

Alajuela City Hotel & Guest House

2,5-star2,5 stars
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela, Costa Rica

City-center hotel, steps from Central Park
  • Free on-the-go breakfast and free WiFi
  • gorgeous garden nice clean rooms great bfast comfortable beds good air conditioning Mar 19, 2020
  • The front desk staff, especially Rachel, was so helpful. We arrived early and were able…Mar 17, 2020

Alajuela City Hotel & Guest House

from ZAR 1,415
  • Classic Room, Multiple Beds, Non Smoking, Private Bathroom
  • Signature Room, 2 Queen Beds, Non Smoking, Private Bathroom
  • Deluxe Room, Multiple Beds, Non Smoking, Private Bathroom
  • Superior Room, 1 Queen Bed, Non Smoking, Private Bathroom (Superior Room)
  • Economy Room, 2 Twin Beds, Non Smoking, Shared Bathroom (Comfort Room)
  • Comfort Room, Multiple Beds, Non Smoking, Shared Bathroom
  • Family Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms
  • Traditional Double Room, Multiple Beds, Non Smoking, Private Bathroom

What’s around Alajuela City Hotel & Guest House


  • Heart of Alajuela
  • City Mall - 18 min walk
  • Central Park - 2 min walk
  • Parque Viva - 4.8 mi / 7.8 km
  • Amusement Park San Jose - 10.2 mi / 16.4 km
  • Museum of Costa Rican Art - 11.1 mi / 17.9 km
  • Peace Park - 20.8 mi / 33.4 km
  • University for Peace - 21 mi / 33.8 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 9 min drive
  • San Jose (SYQ-Tobias Bolanos Intl.) - 31 min drive
  • San Antonio de Belen Station - 18 min drive
  • San Jose Contraloria Station - 19 min drive
  • San Jose Sabana Station - 19 min drive

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms


  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is 11 AM
The front desk is open daily from 3:00 PM - 11:00 AM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 10 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
Things to do
  • Spa services on site
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Safe-deposit box at front desk
  • Garden
  • Wheelchair accessible
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
Freshen up
  • Shower only
  • Hair dryer
Be entertained
  • 26-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
  • Daily housekeeping

Alajuela City Hotel & Guest House’s small print

Also known as

  • Hotel Los Volcanes Alajuela
  • Alajuela City Hotel & Guest House Hotel
  • Alajuela City Hotel & Guest House Alajuela
  • Alajuela City Hotel & Guest House Hotel Alajuela
  • Los Volcanes Alajuela
  • Hotel Los Volcanes
  • Alajuela City & Alajuela


Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Cleaning fee: CRC 5 per accommodation, per stay

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CRC 8.00 per night

Parking is available nearby and costs CRC 5 per night

Rollaway beds are available for CRC 10.0 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Alajuela City Hotel & Guest House

  • Is parking offered at Alajuela City Hotel & Guest House?
    Yes. Self parking costs CRC 8.00 per night. Parking spots may be limited.
  • Are pets allowed at Alajuela City Hotel & Guest House?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Alajuela City Hotel & Guest House?
    You can check in from 3:00 PM to 10:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • What is there to do near Alajuela City Hotel & Guest House?
    Recommended spots to visit include Central Park (2-min walk) and City Mall (0.9 mi), along with Parque Viva (4.8 mi) and Amusement Park San Jose (10.2 mi).

Recent reviews

Fabulous 8,8 From 45 reviews

Very good 8,0
Great option
This is a good hotel for an overnight. Close by to restaurants, pharmacies. My room was in the front and there was some music but it didn't bother me. The front desk staff were very helpful.
Karen, us1 night trip
Exceptional 10,0
Relaxing environment and great amenities
It is a beautiful property with many places to enjoy the thermal hot springs bathing areas. Very clean and well maintained. The staff are very friendly and attentive to your requests. The food is very good!
Eve, us1 night trip
Exceptional 10,0
Helpful, Friendly and Welcoming
This is a perfect place to stay for your first night and last night if you arrive through SJO. It's a very short taxi ride after a long trip. They communicate with you by email during the planning and booking process. Everyone is very friendly and helpful. They were also able to help us get a rental car delivered directly to the hotel! Great coffee and breakfast is included to start your day. The rooms are comfortable and a great value for the price. The location is good too, and there are lots of different places to eat, depending on the type of experience you are looking for. If you call, you may speak to Mauricio, who is a very kind and helpful person. We also met the owner, Charles, who was very helpful to us on our first night when we arrived, and walked us to one of the only open locations to get a snack at that time of the evening.
Eve, us1 night trip
Exceptional 10,0
Staff was incredibly helpful and responsive. Rooms and facility were clean and as advertised. A great location close to the airport too!
Francy, us1 night trip
Good 6,0
Great as a hostel, but I over-paid and regretted i
I went to this hotel in 2017 because my friend that lives in CR got me a deal and knew many that stayed there happily. I had a nice room that had a bathroom with shower and stayed there happily for a night. I returned for a night, uncomfortable with paying double the price, but the breakfast and airport transfer along with the good memory made it acceptable to book. I understand the owner has changed and I think the place would be great as a hostel and half the listed price. The water in the shared bathroom was cold in the morning. Manager had to go fix it, then it was finally on, but scalded me then I couldn't get it back on. I just took a cold shower because I had expected it from the other reviews. Cold water is fine if itnis a hostel, but I paid $64.98 for a shared shower, having a room right in front of reception, where I had to hear conversations, and a less than basic room. Next time I will stay at an Aibnb, but the owner should just change it to a hostel and cut the prices so the expectations are lower. Cute little historic building that deserves occupancy instead of being vacant due to bad reviews.
Michele, us1 night trip
Exceptional 10,0
Inside is amazing!
What a lovely find! This converted home is warm and comfortable. The staff was so helpful and kind, especially when I needed help with arranging transportation. Breakfast was delicious. I will definitely be back!
Alison, us1 night trip
Exceptional 10,0
Very nice little hotel, stayed up for us when we arrived late at night
John, us1 night family trip
Exceptional 10,0
Quaint hotel with character.
Our plane was delayed, so we really appreciated the doors unlocked for us at midnight. A great breakfast in the morning by friendly people. The only drawback was a hard mattress.
Anders, ca1 night romance trip
Very good 8,0
Nice stopover after flight
We arrived late after a delayed flight, and the staff was very accommodating to our late arrival. They also offer car rental arrangements, though we did not opt for their package at the end. Their breakfast was very plentiful, we got omelette, fruit bowl and smoothie/coffee. Last but not least, they offered free taxi to the SJO airport.
Casey, ca1 night romance trip
Very good 8,0
Nice stay
Good place to stay. All the staff were very helpful and had good local knowledge of where to get some good food. Room and hotel was clean, maybe a little basic if had to critique it but was good enough
Ben, gb1 night trip

Alajuela City Hotel & Guest House

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