Found a better price?
Let us know and we’ll match it.More infoOpens in a new window
Complexe Les Neiges
Mountain hotel within easy reach of Jean Larose Falls
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
Restrictions related to your trip
This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
1910 Boulevard Les Neiges, Saint Ferreol les Neiges, G0A 3R0, QC, Canada
8,0.Very good.310 verified Hotels.com guest reviews
We had the room with partial mountain view. Room was clean with nice decor. We did not…
Feb 23, 2022
Clean and convenient easy check-in
Feb 12, 2022
Official standards
This property advises that it adheres to COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Property uses a professional cleaning service
- Social distancing measures are in place
- Contactless check-in is available
- Guests are provided with free hand sanitizer
Guests rated location
Easy parking42 positive mentions
Quiet41 positive mentions
Safe29 positive mentions
Convenient13 positive mentions
- Free parking
- Pool
- Free WiFi
- Non-smoking
Property highlights
Main amenities
- 25 smoke-free guestrooms
- Seasonal outdoor pool
- Terrace
- 24-hour front desk
- Garden
- Self-serve laundry
For families
- Playground on site
- Refrigerator
- Private pool
- Television
- Free toiletries
- Garden
What’s around
- Mont Sainte-Anne - 28 min walk
- Canyon Ste-Anne - 35 min walk
- Jean Larose Falls - 20 min walk
- Le Grand Vallon Golf Club - 29 min walk
- Cap Tourmente National Wildlife Area - 10.7 mi / 17.2 km
- Parc de la Chute-Montmorency - 19.4 mi / 31.3 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Superior Room, Mezzanine
- Classic Studio, 1 Queen Bed
- Family Studio, 2 Queen Beds
- Deluxe Loft, 2 Bedrooms
- Family Condo, 2 Double Beds, Kitchen, Mezzanine
- Basic Quadruple Room
What’s around
Landmarks
- Mont Sainte-Anne - 28 min walk
- Canyon Ste-Anne - 35 min walk
- Jean Larose Falls - 20 min walk
- Le Grand Vallon Golf Club - 29 min walk
- Cap Tourmente National Wildlife Area - 10.7 mi / 17.2 km
- Parc de la Chute-Montmorency - 19.4 mi / 31.3 km
Getting around
- Quebec City Jean Lesage Intl. Airport (YQB) - 46 min drive
map
![]()
See on map
1910 Boulevard Les Neiges, Saint Ferreol les Neiges, G0A 3R0, QC, Canada
At a glance
Hotel size
- This hotel has 25 rooms
- This hotel is arranged over 2 floors
Arriving/leaving
- Check-in time 4:00 PM-anytime
- Check-out time is 11 AM
- Express check-out
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Special check-in instructions
Guests will receive lockbox information.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Other information
- Smoke-free property
In the hotel
Things to do
- Ice skating on site
- Playground on site
- Bicycle rentals nearby
- Golf lessons available nearby
- Hiking/biking trails nearby
- Mountain biking nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
- Cross-country skiing nearby
- Downhill skiing nearby
- Sledding nearby
- Snowboarding nearby
- Snowmobiling nearby
- Snowshoeing nearby
Working away
- Number of meeting rooms - 1
Services
- 24-hour front desk
- Concierge services
- Laundry facilities
Facilities
- Number of buildings/towers - 1
- Year Built - 1985
- Garden
- Picnic area
- Terrace
Languages Spoken
- English
- French
In the room
Home comforts
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
Things to enjoy
- Private pool
- Yard
- Individually decorated
Freshen up
- Shower/tub combination
- Free toiletries
- Hair dryer
Be entertained
- 36-inch flat-screen TV
- Cable TV channels
Stay connected
- Free WiFi
Food and drink
- Refrigerator
More
- Access via exterior corridors
Special features
Recreation
On Site
- Ice skating on site
- Playground on site
Nearby
- Bicycle rentals nearby
- Golf lessons available nearby
- Hiking/biking trails nearby
- Mountain biking nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
- Cross-country skiing nearby
- Downhill skiing nearby
- Sledding nearby
- Snowboarding nearby
- Snowmobiling nearby
- Snowshoeing nearby
Fees & policies
Refundable depositPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Breakage deposit: CAD 50 per night
Pool, spa & gym (if applicable)Pay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Pool access available from 9:30 AM to 9:30 PM
- The seasonal pool is open from June to September
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Contactless check-in and contactless check-out are available.
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).
Policies
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
- Complexe Neiges Condo Saint Ferreol les Neiges
- Complexe Les Neiges Hotel Saint Ferreol les Neiges
- Complexe Neiges Condo
- Complexe Neiges Saint Ferreol les Neiges
- Complexe Neiges
- Complexe Les Neiges Hotel
- Complexe Les Neiges Saint Ferreol les Neiges
Also known as
- Complexe Neiges Condo Saint Ferreol les Neiges
- Complexe Les Neiges Hotel Saint Ferreol les Neiges
- Complexe Neiges Condo
See more
*See fees & policies for additional details or extra charges
FAQs
- Yes, Complexe Les Neiges does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's a seasonal outdoor pool. Guests have pool access from 9:30 AM to 9:30 PM.
- Sorry, pets aren't allowed, but service animals are welcome.
- You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
- Yes. Nearby restaurants include Pub St-Bernard (2 mi), A Chacun Son Pain (3.6 mi), and Radio-Café (3.6 mi).
- Have fun with onsite winter activities like ice skating. Additional recreation nearby includes hunting. Enjoy amenities like private pools, a picnic area, and a garden.
8,0.Very good.310 verified Hotels.com guest reviews
- 8,0.Very good
It was exactly as described and in a beautiful location. My only feedback would be for more clarity. Our room promised a spa credit but we were told that it would not be given due to COVID closures. We should have received it anyway (maybe good incentive for a return visit). In the COVID information statement it does not state that it won’t be included. If it’s not provided or included, it should be removed from the room description.
Karen, 1 night family trip, Jan 27, 2022
Verified Expedia guest review
- 8,0.Very good
The small kitchenette was very nice to have. The property was a bit outdated, but was otherwise clean. The showers had plenty of hot water; almost too hot (if you have small kids). Wifi was adequate, but for some apps that required constant service, we did sometimes briefly lose service. Front desk staff is only present at certain times during the day, but are available by phone if needed. The property is well located in relation to Alpine and Nordic ski areas and there were ample good restaurants and grocery stores within short drives for takeout eating during COVID. We would stay here again. Was more cost effective and had kitchenette when compared to Delta Marriott just down the street. Nordic and Alpine skiing nearby was excellent.
Mark, 3 night family trip, Dec 28, 2021
Verified Expedia guest review
- 6,0.Good
Hard beds, strange noise coming from wall area at night. Very minimal. Clean.
Michelle, 3 night family trip, Dec 28, 2021
Verified Expedia guest review
- 8,0.Very good
Good spot close to the mountain. Clean and functional.
Maryse, 2 night family trip, Dec 27, 2021
Verified Hotels.com guest review
- 6,0.Good
The family studio we chose is downstairs at the back of the building with no Convenient outside access in winter due to ice and snow. We should have chosen the normal studio upstairs, probably ground floor, looking out the front to the mountain. Next time!
Jo-Anne, 1 night romance trip, Dec 15, 2021
Verified Expedia guest review
- 8,0.Very good
Like the decor, clean rooms. Bathroom could use some update.
Pierre-Luc, 1 night family trip, Oct 8, 2021
Verified Expedia guest review
- 8,0.Very good
Very close to base of Mont Sainte Anne. Some road noise as busy road
christopher, 2 night trip, Oct 4, 2021
Verified Expedia guest review
- 8,0.Very good
Our room was quiet, downstairs on the other side of a busy road. Great location for the activities we wanted to do. The lady we dealt with was very friendly. The shower was not working well. The decoration wasn't to my liking, the colors, old tablecloth.
Linda, 2 night family trip, Sep 29, 2021
Verified Expedia guest review
- 2,0.Poor
I have pic cockroach in room, door broken never ever book again here
Raj, 1 night family trip, Aug 29, 2021
Verified Expedia guest review
- 10,0.Exceptional
I would stay here. It’s such a good value.
Angad, 1 night family trip, Aug 28, 2021
Verified Expedia guest review