My wife and I are frequent world travelers and we like to stay in high end properties. That said, this hotel was in the top 3 of hotels I've stayed in worldwide. The service was wonderful--upon check in we were greeted with a choice of beverage and some delicious snacks while we waited on comfortable couches for check in to be complete. We got there early (8:30 AM) and did not expect our rooms to be ready, but they were and we got access immediately. From there, any ask we had was fulfilled immediately with friendliness and speed. Additionally, the hotel itself is beautiful from the decor to the furniture. Our room was very large with a sitting area and a big bathroom, even though we stayed in the lowest room category (as we did not expect to be in the hotel much). Temperature outside was extremely hot but the AC in the room kept up and our room was very pleasant temperature-wise. Additionally, the hotel is located in a perfect place, a nicer area in Istanbul that is easy walking distance to Hagia Sophia and the Blue Mosque, along with other attractions. The hotel restaurant was also extremely good, and there are other excellent restaurants right nearby. Highly recommend staying here if you are in Istanbul!!