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Best Western Empire Palace Hotel & Spa - Special Class

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Standard Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, Tempur-Pedic beds, minibar
Standard Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, Tempur-Pedic beds, minibar
Standard Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, Tempur-Pedic beds, minibar
Family Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, Tempur-Pedic beds, minibar
Family Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Overview of Best Western Empire Palace Hotel & Spa - Special Class

Best Western Empire Palace Hotel & Spa - Special Class

4.0 star property
4-star hotel with restaurant, near Grand Bazaar

8,0/10 Very good

289 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
  • Bathtub
  • Connecting rooms available
The price is R2 285
Price available on 2022/12/12
Map
Hocapasa Mah. Hudavendigar Cad. 17/19, Sirkeci, Old City Sultanahmet, Istanbul, Istanbul, 34110
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Istanbul City Center
  • Hagia Sophia - 10 min walk
  • Topkapi Palace - 10 min walk
  • Sultanahmet Square - 11 min walk
  • Grand Bazaar - 11 min walk
  • Blue Mosque - 14 min walk
  • Galata Tower - 22 min walk
  • Istiklal Avenue - 25 min walk
  • Taksim Square - 42 min walk
  • Eminönü Square - 8 min drive
  • Süleymaniye Mosque - 15 min drive

Getting around

  • Istanbul Airport (IST) - 48 min drive
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 62 min drive
  • Sirkeci Marmaray Station - 1 min walk
  • Istanbul Cankurtaran Station - 14 min walk
  • Vezneciler Subway Station - 21 min walk
  • Sirkeci Station - 2 min walk
  • Gulhane Station - 3 min walk
  • Eminonu Station - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Hocapaşa Pidecisi - 2 min walk
  • Hafız Mustafa - 3 min walk
  • Bitlisli - 3 min walk
  • Kasap Osman - 3 min walk
  • Namlı Rumeli Köftecisi - 3 min walk

About this property

Best Western Empire Palace Hotel & Spa - Special Class

Putting you in a great location within a 15-minute walk of Grand Bazaar and Blue Mosque, Best Western Empire Palace Hotel & Spa - Special Class offers an airport shuttle (available 24 hours) for TRY 1000 per room one-way. Guests can indulge in massages, body scrubs, or body treatments, and Coffee House serves breakfast, lunch, and dinner. This upscale hotel also features a bar/lounge, a sauna, and a snack bar/deli. Fellow travelers say good things about the helpful staff and local sightseeing. Public transportation is just a short walk: Sirkeci Station is 2 minutes and Gulhane Station is 3 minutes.

Languages

English, German, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets stay free (dogs and cats only, 1 per room, up to 15 lbs)
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (TRY 60 per day)

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Children's menu

Working away

  • Conference space (151 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Spa services
  • Sauna

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path to elevator

Languages

  • English
  • German
  • Russian
  • Turkish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

Coffee House - Overlooking the garden, this bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of TRY 1000 per room (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for TRY 225.0 per night

Parking

  • Parking is available nearby and costs TRY 60 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) and We Care Clean (Best Western).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

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Frequently asked questions

Does Best Western Empire Palace Hotel & Spa - Special Class offer free cancellation for a full refund?
Yes, Best Western Empire Palace Hotel & Spa - Special Class does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Empire Palace Hotel & Spa - Special Class?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at Best Western Empire Palace Hotel & Spa - Special Class on 12 December 2022 start from R2 285, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Empire Palace Hotel & Spa - Special Class?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Empire Palace Hotel & Spa - Special Class?
Yes, cats and dogs stay free, with a limit of 1 per room and maximum weight of 15 lbs per pet.
Is parking offered on site at Best Western Empire Palace Hotel & Spa - Special Class?
Sorry, there's no onsite parking at Best Western Empire Palace Hotel & Spa - Special Class.
Is airport shuttle service offered by Best Western Empire Palace Hotel & Spa - Special Class?
Yes, an airport shuttle is available. The charge is TRY 1000 per room one-way.
What are the check-in and check-out times at Best Western Empire Palace Hotel & Spa - Special Class?
You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Best Western Empire Palace Hotel & Spa - Special Class and nearby?
Best Western Empire Palace Hotel & Spa - Special Class has a sauna and a Turkish bath, as well as a garden.
Are there restaurants at or near Best Western Empire Palace Hotel & Spa - Special Class?
Yes, Coffee House offers garden views. Nearby restaurants include Meşhur Filibe Köftecisi (3-min walk), Ali Usta Çig Köfte (3-min walk), and Esmer Chef (3-min walk).
What's the area around Best Western Empire Palace Hotel & Spa - Special Class like?
Best Western Empire Palace Hotel & Spa - Special Class is in Istanbul City Center, a short 2-minute walk from Sirkeci Station and 11 minutes' walk from Grand Bazaar. Travelers say the area is walkable and good for shopping.

Overall score and ratings

8,0

Very good

8,5/10

Cleanliness

8,3/10

Staff & service

8,4/10

Amenities

7,8/10

Property conditions & facilities

8,4/10

Eco-friendliness

10/10 Exceptional

Staff was great and the gentleman who works at the counter was awesome.
Sarah, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great place to live …. Close to all attractions, walking distance to blue mosque, topkapi palace . Tram stat aoon was 2 min away . Surrounded by restaurants. Hotel staff was very helpful , excellent breakfast .
Ambreen, 3-night family trip
Verified Orbitz guest review

8/10 Very good

Everyone was friendly and helpful. Enjoyed my stay. If the hotel wants to improve they should focus on making breakfast better.
Khairan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Conveniently located for sightseeing in the old city and also close to all public transport
Abraham, 10-night romance trip
Verified Expedia guest review

8/10 Very good

Andrey, 2-night trip
Verified Hotels.com guest review

6/10 Good

To much noise came from outside specials the metro so you cannot sleep well We took room on 4th floor and the sound was so high
Taha, 3-night trip
Verified Hotels.com guest review

8/10 Very good

paul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I like this hotel. The location is perfect , minutes from the most popular places. The breakfast was very good . But the best of everything was the service. At the reception they make you feel like you are the most important guest. Something like you are visiting friends. I definitely will recommend this hotel to anyone.
Elena, 13-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent property and very convenient to all Istanbul attractions. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. Property is well maintained and has a fantastic old time charm. I highly recommend this hotel for anyone visiting Istanbul.
BAYRAM, 5-night family trip
Verified Expedia guest review

8/10 Very good

selim the receptionist is very helpful and friendly , He greets with a smile and make you feel at home, the location is great, but only the noise is the biggest problem. Cable doesnt have any English channel, the breakfast is good.
11-night family trip
Verified Expedia guest review