Guests
All properties in Charlotte, North Carolina, United States of America

Embassy Suites by Hilton Charlotte Uptown 

3.5-star hotel in Charlotte Center City with indoor pool and restaurant

  • Free cooked-to-order breakfast and free WiFi
From
ZAR 1,968

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Deluxe Suite, 1 King Bed (Roll In Shower) - Living Area
  • Terrace/Patio
Terrace/Patio. Image 1 of 49.
1 / 49Terrace/Patio
401 E Martin Luther King Jr. Boulevard, Charlotte, 28202, NC, United States of America
8,6.Fabulous.
  • Beautiful hotel! Great city!

    Sep 12, 2021

  • Our stay was good, bed was very comfortable, the breakfast was awesome! The valet parking…

    Sep 5, 2021

See all 860 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Parking available
    • Pool
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 250 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Indoor pool
    • Valet parking
    • Business center

    For families

    • Microwave
    • Refrigerator
    • Private bathroom
    • Separate dining area
    • Separate sitting area
    • Television

    What’s around

    • In Charlotte Center City
    • NASCAR Hall of Fame - 2 min walk
    • Marshall Park - 5 min walk
    • Spectrum Center - 5 min walk
    • The Green - 8 min walk
    • Charlotte Convention Center - 8 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Studio Suite, 1 King Bed
    • Suite, 1 King Bed
    • Suite, 2 Queen Beds
    • Premium Studio Suite, 1 King Bed
    • Premium Suite, 1 King Bed
    • Premium Suite, 2 Queen Beds
    • Studio Suite, 1 King Bed (Roll In Shower)
    • Studio Suite, 1 King Bed, Accessible
    • Studio Suite, 1 King Bed, Accessible
    • Deluxe Suite, 1 King Bed (Roll In Shower)
    • Premium Suite, 1 King Bed, Accessible
    • Suite, 1 King Bed (Roll In Shower)
    • Suite, 1 King Bed, Accessible
    • Premium Suite, 2 Queen Beds, Accessible
    • Suite, 2 Queen Beds, Accessible
    • Suite, 2 Queen Beds, Accessible
    • Studio Suite, 1 King Bed, Terrace
    • Studio, 1 King Bed, Accessible (Hearing)
    • Suite, 1 King Bed, Terrace
    • Suite, 1 King Bed (Hearing)
    • Suite, 1 King Bed
    • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

    What’s around

    Landmarks

    • In Charlotte Center City
    • NASCAR Hall of Fame - 2 min walk
    • Marshall Park - 5 min walk
    • Spectrum Center - 5 min walk
    • The Green - 8 min walk
    • Charlotte Convention Center - 8 min walk
    • EpiCentre - 9 min walk
    • Bechtler Museum of Modern Art - 9 min walk
    • Mint Museum Uptown - 9 min walk
    • Harvey B. Gantt Center for African-American Arts + Culture - 10 min walk
    • Bank of America Corporate Center - 10 min walk

    Getting around

    • Charlotte-Douglas International Airport (CLT) - 11 min drive
    • Concord, NC (USA-Concord Regional) - 21 min drive
    • Charlotte Station - 4 min drive
    • Gastonia Station - 26 min drive
    • 3rd St - Convention Center Station - 4 min walk
    • Stonewall Station - 7 min walk
    • Charlotte Transportation Center Station - 7 min walk
    map
    See on map
    401 E Martin Luther King Jr. Boulevard, Charlotte, 28202, NC, United States of America

    At a glance

    Hotel size

    • This hotel has 250 rooms
    • This hotel is arranged over 10 floors

    Arriving/leaving

    • Check-in time 4 PM-6:00 AM
    • Check-out time is 11 AM
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite valet parking (USD 30 per night)
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free cooked-to-order breakfast daily
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Free reception

    Things to do

    • Indoor pool

    Working away

    • Business center
    • Number of meeting rooms - 5
    • Computer station

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services

    Facilities

    • Year Built - 2016
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)

    Sleep well

    • Blackout drapes/curtains
    • Turndown service

    Things to enjoy

    • Separate dining area
    • Separate sitting area

    Freshen up

    • Private bathroom
    • Free toiletries

    Be entertained

    • TV

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Microwave

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Fees & policies

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Valet parking costs USD 30 per night

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 6:00 AM to 10:00 PM

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    Policies

    Guests can rest easy knowing there's a smoke detector on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

    Also known as

    • Embassy Suites By Hilton Charlotte Uptown
    • Embassy Suites Hilton Uptown
    • Embassy Suites by Hilton Charlotte Uptown  Hotel
    • Embassy Suites by Hilton Charlotte Uptown  Charlotte
    • Embassy Suites by Hilton Charlotte Uptown  Hotel Charlotte
    • Embassy Suites Hilton Charlotte Uptown  Hotel
    • Embassy Suites Hilton Uptown  Hotel
    • Embassy Suites Hilton Charlotte Uptown 
    • Embassy Suites Hilton Uptown 
    • Hotel Embassy Suites by Hilton Charlotte Uptown  Charlotte
    • Charlotte Embassy Suites by Hilton Charlotte Uptown  Hotel
    • Hotel Embassy Suites by Hilton Charlotte Uptown 
    • Embassy Suites by Hilton Charlotte Uptown  Charlotte

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Embassy Suites by Hilton Charlotte Uptown  does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs USD 30 per night.
    • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 4 PM - 6:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include Amelie's French Bakery — Uptown (6-min walk), Bentley's on 27 (7-min walk), and Carolina Ale House (7-min walk).
    • Embassy Suites by Hilton Charlotte Uptown  has an indoor pool.
    8,6.Fabulous.
    • 10,0.Exceptional

      Amazing

      Keith, 2 night trip, Sep 3, 2021

      Verified Hotels.com guest review

    • 2,0.Poor

      Nasty, unprofessional staff!!

      Nasty, rude, unprofessional staff! Except for the breakfast staff. They were amazing, jovial and friendly! Everyone knows that no matter how beautiful or elegant a place may be, customer service carries the most weight on an truly enjoyable experience! Beautiful place shameful front desk, guest services, bartenders and housekeeping staff!! An example of my horrible experience; My door was opened while I was in the shower and I lost it! Housekeeping told me I was supposed to be checked out! Once I got her out the door I told her she had the date wrong. Mind you I'm dripping naked behind the door while I she looks at her list and then apologizes. I'm furious!! I call guest services to complain and I wasn't even offered an apology! She snickered and told me she'd "talk to the staff" that's it!

      Kamill, 2 night trip, Aug 31, 2021

      Verified Hotels.com guest review

    • 2,0.Poor

      Toilet was clogged when we checked into our room. Front desk not friendly. We left a backpack, when we check out they told me to contact house cleaning. They provided a web address of chargeback.com. It did not exist. The room was left in a particular room, they should have contacted me directly.

      Selena, 1 night family trip, Aug 27, 2021

      Verified Hotels.com guest review

    • 4,0.Fair

      Not worth the price

      The accommodations were very misleading. Starting with available parking, it is ONLY valet at $30.00 extra a night, and the line for valet was backed up, which we waited 35min.in car. Breakfast included, unless you wanted to wait in line again over 40 minutes, for scrambled eggs and cold bacon, wasn't worth it. Mind you, I was staying 2 nights so I did NOT venture that route again the next day. They had "complimentary" house drinks from 530-700, well I ordered a white claw, my daughter ordered a bud light, they didn't have the beer, so we received 2 whiteclaw, which i got a bill for $6. When I asked about said bill, I was notified they were not included, after she marked the comp card, I asked what was included and it was a local IPA and cheap wine only. We ended up going to eat and drink elsewhere both nights. Checking out, I had upgraded when booking for premium, which is suppose to be at 2pm, and low and behold, 10:50 the knock on door, with "are you checking out ?" So, being that we just wanted to leave at this point, we packed up! Got down stairs, and waited 40+ minutes in line with everyone else wanting to get there cars from valet to leave.

      Darlene, 2 night family trip, Aug 27, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Ok

      Not enough luggage carts for transport carts and luggage to rooms

      Robert, 2 night family trip, Aug 26, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      Staff service was great!

      Appreciated the staff's accommodation in allowing us to check in early.

      Abigail, 1 night family trip, Aug 15, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Highly recommend

      Pleasantly surprised at the size of our King room overlooking the NASCAR museum. Very comfortable stay and amazing breakfast included. Would highly recommend to others. We had noisy neighbors, no fault of the hotel. When I brought it to their attention, they took interest and sent someone to visit the room since it was after quiet hours.

      1 night family trip, Aug 13, 2021

      Verified Hotels.com guest review

    • 4,0.Fair

      Disappointing stay

      Very disappointing trip for our anniversary night away. People were yelling down the hallways and slamming doors til 3am. We were only offered the valet parking (all they had) when we arrived, even when we asked if there was free parking, which we did not know from hotels.com which was $30/day. However, when we checked out the next day, we heard the valet telling people they could park on the street for free. When we checked out Sunday morning, we waited in a disorganized mess outside for 50 minutes before we got our car from valet. Facility was clean and neat and the bed was comfortable.

      1 night trip, Aug 7, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      It was just a one night stay but I was pleased wiht the room and staff. The breakfast was good also.

      kevin, 1 night trip, Aug 6, 2021

      Verified Hotels.com guest review

    • 6,0.Good

      Disappointed!!!

      I had high expectations for the Embassy Suites by Hilton, as I have always experienced great service and room quality. Sadly, for this stay, not the case. Mold & mildew all in the shower grout, shower runs out all over the bathroom floor, which results in using every towel in the room to dry the puddles off the floor, that is definitely not eco friendly! No recycle bin for recyclable items. Our refrigerator never worked, resulting in us having to throw out our leftovers; reported it the next morning and was told someone would come to repair; never happened! The reply I received at check out; “well I submitted the work order, that’s all I can do”. Then discussed the health issues that mold can cause for people, that is when I received the offer of removing the $30 charge per night for parking! That in itself is super high for the area. Breakfast was supposed to be “prepared to order”; the only thing prepared was an omelet if you chose that, and it had raw egg dripping from it and running all over the styrofoam containers that everything is placed in! The pancakes were cold like they came from a refrigerator, and the first morning, there was not even coffee available. So saddened by this experience, and though I will visit Charlotte again, you can rest assured it will not be at this hotel. The bright spot, the bartender Mark; friendly, professional, and attentive; perhaps he should train some of the others on customer service.

      Edith, 2 night trip, Aug 1, 2021

      Verified Hotels.com guest review

    See all 860 reviews