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Best Western Plus Santa Marta Hotel

3.5 star property

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Photo gallery for Best Western Plus Santa Marta Hotel

Poolside bar
Terrace/patio
Lobby
View from property
Exterior
Located in the Historic Center, Best Western Plus Santa Marta Hotel offers a vibrant stay with an outdoor pool and rooftop terrace. Treat yourself to spa services or savor international cuisine at Blue Ribbon restaurant, while staying connected with in-room WiFi. Guests rave about the helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is R1 358
R1 358 total
17 Jul - 18 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8,0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Living Room)

9,4 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

8,8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

10,0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 24 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8,8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 24 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9,0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10,0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Hilton Garden Inn Santa Marta

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 766 reviews
The price is R1 264
R1 264 total
30 Jun - 01 Jul
Hilton Garden Inn Santa Marta
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About the area

Map
Calle 24 No 3-65, Santa Marta, 470004

What's nearby

  • Parque de los Novios - 5 min walk - 0.4 km
  • Bahia de Santa Marta - 6 min walk - 0.6 km
  • Marina Santa Marta - 6 min walk - 0.6 km
  • Santa Marta Cathedral - 8 min walk - 0.7 km
  • Rodadero Sea Aquarium and Museum - 14 min drive - 7.2 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 28 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Ouzo - ‬5 min walk
  • ‪Restaurant Y Arepas Yiya - ‬3 min walk
  • ‪La Sarten Dorada - ‬6 min walk
  • ‪Subway - ‬3 min walk
  • ‪Hotel Medellín Santa Marta - ‬3 min walk

About this property

Best Western Plus Santa Marta Hotel

Best Western Plus Santa Marta Hotel features a rooftop terrace and puts you within a 5-minute walk of Parque de los Novios. Guests can indulge in mani/pedis and enjoy international cuisine at Blue Ribbon, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 126 rooms
    • Arranged over 15 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 1 PM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Height restrictions apply for on-site parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Off-site

    • Area shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • 24-hour business center
  • Conference space (409 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle
  • Tile flooring in room
ROOM

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Blue Ribbon - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 26000 for adults and COP 26000 for children
  • Airport shuttle service is offered for an extra charge of COP 60000 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for COP 60000.0 per stay
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Parking height restrictions apply

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Plus Santa Marta
Best Western Plus Santa Marta
Best Western Plus Santa Marta Hotel Hotel
Best Western Plus Santa Marta Hotel Santa Marta
Best Western Plus Santa Marta Hotel Hotel Santa Marta
HELP_OUTLINE

Frequently asked questions

Is there a pool at Best Western Plus Santa Marta Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Plus Santa Marta Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Plus Santa Marta Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Best Western Plus Santa Marta Hotel?

Yes, an airport shuttle is available. The charge is COP 60000 per vehicle one-way.

What are the check-in and check-out times at Best Western Plus Santa Marta Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM. Contactless check-out is available.

What is there to do at Best Western Plus Santa Marta Hotel and nearby?

Best Western Plus Santa Marta Hotel has an outdoor pool and a fitness center.

Are there restaurants at or near Best Western Plus Santa Marta Hotel?

Yes, Blue Ribbon offers international cuisine.

What's the area around Best Western Plus Santa Marta Hotel like?

Best Western Plus Santa Marta Hotel is located on the boardwalk/promenade in Los Cocos, a short 5-minute walk from Parque de los Novios and 8 minutes' walk from Bahia de Santa Marta.

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Best Western Plus Santa Marta Hotel Reviews

Reviews

9,0

Wonderful

9,4/10

Cleanliness

9,0/10

Staff & service

8,8/10

Amenities

9,2/10

Property conditions & facilities

8,8/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Rooftop pool
View
Restaurant
Food
Water
Air conditioning

What guests liked

  • The rooftop pool was a highlight, offering a great view and a lovely area to relax before opening time. (11 reviews)
  • Breakfast was consistently good with excellent options and a plus for the property. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay all around, good staff.
Raul, 3-night trip

10/10 Exceptional

This place is great, has eveything you need. The breakfast is very good. Near the historic city where there are plenty os restaurants. The staff were very kind.
Ofer, 1-night trip

10/10 Exceptional

It was a great place to stay. Friendly and attentive staff, quiet, location, clean facilities, great restaurant and good location.
Daniel, 3-night trip

10/10 Exceptional

Amazing

The hotel and staff where amazing the staff couldn’t do enough for you the food in the hotel was great and the cocktails where to die for
Chris, 4-night trip

10/10 Exceptional

Very confortable stay
jorge, 5-night trip

10/10 Exceptional

Fast and easy check in, Great hospitality. Rooms are very clean and have everything to accommodate.
Kevin, 1-night trip

10/10 Exceptional

Perfect hotel and nice staff.
Jairzinho, 3-night trip

10/10 Exceptional

Todo excelente
Joana, 2-night trip

10/10 Exceptional

Amazing property with even better staff. Staff here were very helpfull and friendly. The buffet is good (eggs, chese, potato, deli meats, coffee, juice) dinner is good as well however better options near by. Will stay here again. Close to everything!
Stephen, 5-night trip

10/10 Exceptional

Good location, walking distance to the beach and restaurants. The staff were friendly and helpful. Service was excellent from the front desk staff to the room attendants, the service for breakfast to the guard upstairs at the pool.
michael, 4-night trip

10/10 Exceptional

Amazing rooftop pool and bar. Beautiful view of the mountains. Although the pool didn’t open until 9am there was a lovely area to bask in the sun before that time. Paula at reception was excellent. Very helpful and her English was great. Short walk to 19th street where all the restaurants are. The hotel is in excellent condition and I would love to stay here again.
Yasmin, 4-night trip

10/10 Exceptional

Close to the center, to a Main Street and small mall for convenience. Nice pool and rooftop view with a restaurant/bar as well as a gym. Breakfast was good and lots of options.
Andres, 4-night trip

10/10 Exceptional

The hotel is great! The service is very good, very clean and you feel very safe.
Estefania, 3-night trip

10/10 Exceptional

Good & clean employees very helpful
Gasper, 3-night trip

8/10 Very good

Is good .
Nathalie, 1-night trip

10/10 Exceptional

great property in Santa Marta
juancarlos, 3-night trip

10/10 Exceptional

Comfortable room. Walking distance to shops and restaurants. Staff very nice. Was very clean.
Sarah, 4-night trip

6/10 Good

Meh

Pretty basic. Gym is a joke. Breakfast is just ok. Their lunch and dinner food is horrible. The rooms are comfy and everything works. Staff is very nice.
GABRIEL, 3-night trip

10/10 Exceptional

Greta location Greta staff
scott, 5-night trip

8/10 Very good

This property is near a bus station that goes to Barranquilla and Cartagena.
Vananh, 3-night trip

8/10 Very good

Good location and nice view
Diego, 3-night trip

10/10 Exceptional

Great place in Santa Marta

Great hotel in the Middle of city. Great rooftop and the restaurant was good. Gym and breakfast were really nice.
Joy, 1-night trip

10/10 Exceptional

Excellent room, airco minibar, and good bed, the restaurant food in the morning and lunch is very good. Super nice swimming pool and a gym where you can exercise. Stayed in many places in santa marta and this one of the top 3!
Davey, 1-night trip

8/10 Very good

Ideally located. Close to historic district.
David, 3-night trip

10/10 Exceptional

Wonderful property! All staff had great communication and made us feel right at home. The food was excellent and the rooftop pool was a blessing. We would definitely recommend this hotel.
Riley, 1-night trip