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All properties in Santiago, Santiago Metropolitan Region, Chile
1 room, 2 adults

Solace Hotel Santiago

4-star4 stars
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000, Chile

4-star ski hotel with ski shuttle, near Clinica Santa Maria
  • Free buffet breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from March 23 2020 to December 3 2020 (dates subject to change).
  • This hotel was superb. Check-in was quick and easy, as well as check-out. Staff was very…Nov 19, 2019
  • It was an amazing experience and the hotel is walking to coffee shops and the famous mall…Jun 28, 2018

Solace Hotel Santiago

from ZAR 1,399
  • Superior Room, 1 King Bed
  • Superior Room, 2 Twin Beds
  • Premium Suite

What’s around Solace Hotel Santiago

Landmarks

  • Clinica Santa Maria - 24 min walk
  • Santiago Town Square - 2.7 mi / 4.4 km
  • National History Museum - 2.7 mi / 4.4 km
  • San Cristobal Hill - 2.9 mi / 4.6 km
  • Plaza de la Constitucion - 3 mi / 4.8 km
  • National Stadium - 3.1 mi / 4.9 km
  • Palacio de la Moneda - 3.1 mi / 4.9 km
  • Fantasilandia - 4.4 mi / 7.1 km

Getting around

  • Arturo Merino Benitez Airport (SCL) - 17 min drive
  • Santiago Central Station - 21 min drive
  • Pedro de Valdivia Station - 3 min walk
  • Los Leones Station - 9 min walk
  • Manuel Montt Station - 10 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking and van parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

  • Onsite garage

Offsite

  • Area shuttle*

  • Ski shuttle*

Payment types at the property

*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 coffee shops/cafés
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Outdoor seasonal pool
  • Ski shuttle (surcharge)
  • Fitness facilities
  • Spa services on site
  • Free bicycles on site
Working away
  • Business center
  • Conference space
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Dining

Zafferano - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Solace Hotel Santiago’s small print

Also known as

  • Solace Hotel Santiago
  • Solace Santiago
  • Solace Hotel Santiago Hotel
  • Solace Hotel Santiago Santiago
  • Solace Hotel Santiago Hotel Santiago

Policies

The seasonal pool is open from November to April.

Parking height restrictions apply.

Guests must contact this property in advance to reserve onsite parking.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Airport shuttle service is offered for an extra charge of USD 75 per vehicle (roundtrip)

Area shuttle and ski shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Solace Hotel Santiago

  • Does Solace Hotel Santiago offer free cancellation for a full refund?
    Yes, Solace Hotel Santiago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Solace Hotel Santiago currently open?
    This property is closed from March 23 2020 to December 3 2020 (dates subject to change). The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change): <ul><li>Fitness facilities</li></ul>
  • What are the cleanliness and hygiene measures currently in place at Solace Hotel Santiago?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Solace Hotel Santiago?
    Yes. Parking spots may be limited.
  • Is there a pool at Solace Hotel Santiago?
    Yes, there's a seasonal outdoor pool.
  • Are pets allowed at Solace Hotel Santiago?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Solace Hotel Santiago?
    You can check in from 3 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Solace Hotel Santiago?
    Yes, Zafferano offers local and international cuisine. Nearby restaurants include La Pizza Nostra (3-min walk), Juan Valdez Café (3-min walk), and Lomit's (3-min walk).
  • Is airport shuttle service offered by Solace Hotel Santiago?
    Yes, an airport shuttle is available. The charge is USD 75 per vehicle roundtrip.
  • What is there to do at Solace Hotel Santiago and nearby?
    Have fun during the warmer months with activities such as cycling. Enjoy amenities like a seasonal outdoor pool, a fitness center, and spa services.

Recent reviews

Exceptional 9,4 From 278 reviews

Exceptional 10,0
Solace staff for the win
The solace staff is amazing! They were so helpful during our uncertain and changing travel plans due to covid-19. We checked in early, hung out by their pool at least 1x each day with great bartenders, ordered room service, and used their contracted transport service and recommended tour groups. They kept us happy and comfortable throighout our stay and dealt with our lacking Spanish skills gracefully. The location is great for walking to Cerro San Christobal and finding a variety of good restaurants.
Kyla, us1 night trip
Exceptional 10,0
Good place to stay
Very nice modern place on a quiet street. Walking distance to restaurants and the mall
Maria Aurea, ph3 night trip
Exceptional 10,0
Location of this uniquely designed hotel is in a great neighborhood! All staff we encountered were amazing and very willing to accommodate our special (extremely) late check-in. The room was very spacious and comfortable. Would highly recommend!
ca1 night romance trip
Exceptional 10,0
Excellent
michael, us3 night trip
Exceptional 10,0
5stars
Will definitely stay here again. From pick up at the airport to check out. The entire staff was amazing . The area is safe and with many great activities and restaurants
Christine, us1 night trip
Exceptional 10,0
Front office reception was extremely helpful, especially Ms. Santiago - a true blessing for a first time visitor. Breakfast was great - great selection and a can-do staff. Good location on a safe street. Pleased to have English news stations on TV.
Victor, us2 night romance trip
Exceptional 10,0
Hotel Solace was lovely and exceeded our expectations. Great location off the Main Street in Providencia, close to a metro stop and walking distance to the cable cars up San Cristobal hill. The pool side bar is pleasant and a great place to watch the sunset over the cityscape. Staff was friendly and helpful. I’d definitely stay there again.
Robin, us5 night romance trip
Very good 8,0
Location, harmonious and environment, attentive staff.
ca3 night romance trip
Very good 8,0
Delicious breakfast. Modern hotel. Clean and comfortable. Staff was very friendly.
Teresita, us1 night romance trip
Exceptional 10,0
Great stay after a long holiday
This hotel was super comfortable, great service, delicious buffet breakfast, and its location was great a safe. It was walking distance to a large mall as well as the cable cart to get a great view of the city. Highly recommend.
au3 night trip

Solace Hotel Santiago