Excelsior Hotel & Spa Baku

Photo gallery for Excelsior Hotel & Spa Baku

Primary image
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Terrace/patio

Overview of Excelsior Hotel & Spa Baku

Excelsior Hotel & Spa Baku

5.0 star property
Luxury hotel in Baku with 2 restaurants and 2 bars/lounges

8,4/10 Very good

72 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
2, Heydar Aliyev Avenue, Baku, AZ-1154
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • Indoor pool and 2 spa tubs
  • Breakfast available
  • Free area shuttle
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Seasonal outdoor pool
For families
  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Private spa tub
  • Separate bathtub and shower

Choose dates to view prices

About this area

Getting around

  • Baku (GYD-Heydar Aliyev Intl.) - 16 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

About this property

Excelsior Hotel & Spa Baku

5-star luxury hotel near a metro station
At Excelsior Hotel & Spa Baku, you can look forward to a roundtrip airport shuttle, 2 poolside bars, and a free daily manager's reception. Treat yourself to a sports massage, a facial, or a body scrub at Aura Wellness Center, the onsite spa. Enjoy Eastern European cuisine and brunch at the two onsite restaurants. Pilates classes and yoga classes are offered at the health club; Excelsior Hotel & Spa Baku also has a terrace, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free area shuttle, and an outdoor tennis court
  • An area shuttle, coffee/tea in the lobby, and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 61 rooms feature comforts such as 24-hour room service and private hot tubs, as well as thoughtful touches like premium bedding and pillow menus.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 28-inch LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Azerbaijani, English, German, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 61 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
  • Couples wishing to share a room must provide proof of marriage

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's pool
  • Free local shuttle
  • Children's menu

What to do

  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (3337 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • 2 spa tubs
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Elevator

Languages

  • Azerbaijani
  • English
  • German
  • Russian
  • Turkish

Room amenities

Be entertained

  • 28-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private spa tub

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aura Wellness Center. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Dining

L'Atelier - This lobby lounge serves dinner and light fare.
Belvedere - This restaurant specializes in Eastern European cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
La Patisserie - This café serves light fare only. Open daily.
Vitality Bar - Onsite bar. Open daily.
Pool and Grill - Onsite sports bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.25 per person, per night

Optional extras

  • Breakfast costs between USD 12.94 and USD 14.70 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 25 per room (one-way)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Children under 14 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Couples who are citizens or residents of Azerbaijan are required to present proof of marriage at check-in when sharing a room.

Also known as

Excelsior Baku
Excelsior Hotel Baku
Hotel Excelsior Baku
Excelsior & Spa Baku Baku
Excelsior Hotel & Spa Baku Baku
Excelsior Hotel & Spa Baku Hotel
Excelsior Hotel & Spa Baku Hotel Baku

Frequently asked questions

Does Excelsior Hotel & Spa Baku offer free cancellation for a full refund?
Yes, Excelsior Hotel & Spa Baku does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Excelsior Hotel & Spa Baku?
As of 30 September 2022, prices found for a 1-night stay for 2 adults at Excelsior Hotel & Spa Baku on 01 October 2022 start from R1 274, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Excelsior Hotel & Spa Baku?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Excelsior Hotel & Spa Baku?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.
Are pets allowed at Excelsior Hotel & Spa Baku?
Sorry, pets aren't allowed.
Is parking offered on site at Excelsior Hotel & Spa Baku?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Excelsior Hotel & Spa Baku?
Yes, an airport shuttle is available. The charge is USD 25 per room one-way.
What are the check-in and check-out times at Excelsior Hotel & Spa Baku?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at Excelsior Hotel & Spa Baku and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Excelsior Hotel & Spa Baku also has 2 poolside bars, 2 bars, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Excelsior Hotel & Spa Baku?
Yes, there are 2 onsite restaurants, featuring Eastern European cuisine. Nearby restaurants include Gunaydin Steakhouse (7-min walk), Elvet Steakhouse (9-min walk), and High Boost Restaurant & Lounge (11-min walk).
Does Excelsior Hotel & Spa Baku have rooms with private spa tubs?
Yes, each room has a private spa tub.
What's the area around Excelsior Hotel & Spa Baku like?
Excelsior Hotel & Spa Baku is a short 6-minute walk from Haydar Aliyev Cultural Center and 14 minutes' walk from Baku Congress Centre.

Overall score and ratings

8,4

Very good

8,8/10

Cleanliness

8,3/10

Staff & service

8,5/10

Amenities

8,4/10

Property conditions & facilities

7,8/10

Eco-friendliness

10/10 Exceptional

Romain, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

30 min walk from the metro to get into town and the Gym and pool were excellent.
Stuart, 4-night romance trip
Verified Expedia guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The rooms are very large and spacious. Spa and gym was fantastic. Service in the bar outstanding. Shuttle bus into the town was a great help!! Would stay here again, just a shame its so far out of the city
4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Pleasant and modem hotel
Beautiful hotel with modern facilities. Friendly staff.
Kizhanatham, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable rooms, amazing Gym and fitness spa, professional and friendly staf, including their manager Aleksa! He was very helpful and professional, Love my stay here
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were very friendly and helpful. While there was some issues with English at times, most staff had sufficient knowledge of the language to understand what was needed.
7-night romance trip
Verified Expedia guest review

2/10 Poor

8-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review