My recent stay at Aspira 12th Avenue Asoke Sukhumvit left me with mixed feelings. While the hotel has its merits, it also has some significant drawbacks that need addressing.
Let's start with the positives. Undoubtedly, the standout feature of this establishment is the exceptional service provided by the staff. From the moment I walked through the door, I was greeted with warm smiles and a genuine desire to make my stay enjoyable. The attentive and courteous demeanor of the employees made a positive impression and significantly enhanced my experience.
However, it's essential to acknowledge the areas in which this hotel falls short. The first notable issue was the lobby. While it boasts four different sofas, they appear old and worn, which significantly detracts from the overall ambiance. A welcoming and aesthetically pleasing lobby is the first impression a guest gets, and this aspect needs a refresh.
Additionally, the functionality of the service lifts left much to be desired. Both lifts to my floor had issues, making the process of getting to and from my room frustratingly slow and unreliable. This is a basic necessity in a hotel, and it should be addressed promptly.
Moving on to the rooms, I was disappointed to find that the furniture showed signs of aging. The cabinet doors in my room, for instance, struggled to close properly, giving the room a somewhat unkempt appearance. Attention to detail in room maintenance is crucial, and this aspect was lacking during my stay.