Christensen Crescent, Mackay Airport, South Mackay, QLD, 4740
What's nearby
Harrup Park - 5 min drive - 3.9 km
Mackay Enertainment and Convention Centre - 7 min drive - 5.4 km
Caneland Central - 7 min drive - 5.4 km
Mackay Base Hospital - 7 min drive - 5.6 km
Bluewater Lagoon - 7 min drive - 5.9 km
Getting around
Mackay, QLD (MKY) - 3 min drive
Mackay Station - 4 min drive
Nabilla Station - 21 min drive
Mapalo Station - 22 min drive
Restaurants
McDonald's - 7 min drive
McDonald's - 7 min drive
KFC - 5 min drive
Burger Urge - 7 min drive
Shamrock Hotel - 5 min drive
About this property
ibis Mackay
Enjoy your visit to Mackay with a stay at ibis Mackay. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a snack bar/deli, and a terrace. Fellow travelers like the helpful staff and airport proximity.
Languages
English
At a glance
Hotel size
152 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children's menu
What to do
Pool table
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool loungers
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Room amenities
Be entertained
LED television
Cable TV channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
Premium bedding
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
TurBARlence - This pub specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 11 to 25 for adults, and AUD 11 to 25 for children
Late check-out can be arranged for an extra charge of AUD 60 (subject to availability)
Credit card charges are subject to an extra charge of 1.4 percent
Parking
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
ibis Mackay Hotel
ibis Mackay
ibis Mackay Hotel
ibis Mackay South Mackay
ibis Mackay Hotel South Mackay
Frequently asked questions
Does ibis Mackay offer free cancellation for a full refund?
Yes, ibis Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ibis Mackay?
Yes, there's an outdoor pool.
Are pets allowed at ibis Mackay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ibis Mackay?
Yes, there's free self parking.
What are the check-in and check-out times at ibis Mackay?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge of AUD 60 (subject to availability). Contactless check-in and check-out are available.
What is there to do at ibis Mackay and nearby?
Ibis Mackay has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near ibis Mackay?
Yes, TurBARlence offers alfresco dining and Modern European cuisine.
ibis Mackay Reviews
Reviews
8,8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,2/10
Cleanliness
9,0/10
Staff & service
8,8/10
Amenities
9,0/10
Property conditions & facilities
8,4/10
Eco-friendliness
Reviews
8/10 Very good
18 December 2024
Close to airport
Located next to airport so very convenient. Room was clean & tidy. Bed was super comfy. Lovely shower. Only negative was we called to ask about room service and were told the menu would be available via the hotel compendium QR code on the tv. Compendium states to view pages 13-17 but only goes to page 13 with no menu. Thus, we did not order any food this time. We have previously had meals at the hotel and they have always been very good.
Louise
Louise, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 December 2024
Shane
Shane, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Smaller but modern and comfortable and very clean room. Quiet. Steps away from airport terminal. Tasty food at restaurant and they kindly allowed me to check in early and check out late
Reuben
Reuben, 1-night business trip
Verified Hotels.com guest review
6/10 Good
09 December 2024
Below average
Bed was uncomfortable. Shower is too small. Not worth it, unless you dont have transport from the airport to stay somewhere else.
Bret
Bret, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
08 December 2024
Tanielle
Tanielle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Comfy bed, wonderful sleep
Bed was super comfortable, room was dark, service was great. Would stay again .
Kiri
Kiri, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
01 November 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
07 October 2024
Good location to catch early flight.
Quick stay to catch early flight. Convenient .
Marie
Marie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
Clean and functional
Gary
Gary, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 September 2024
Mike
Mike, 2-night trip
Verified Wotif guest review
10/10 Exceptional
24 September 2024
Great food
Timothy
Timothy, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
16 September 2024
Great for overnight for flight
Sung
Sung, 1-night family trip
Verified Expedia guest review
4/10 Fair
15 September 2024
Wendy
Wendy, 1-night trip
Verified Wotif guest review
10/10 Exceptional
14 September 2024
Maria
Maria, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
13 September 2024
Location at airport , away from everything
Harry
Harry, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
flora
flora, 1-night trip
Verified Expedia guest review
4/10 Fair
11 September 2024
Choi Mei
Choi Mei, 1-night trip
Verified Expedia guest review
8/10 Very good
11 September 2024
Abel
Abel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
08 September 2024
Was nice stay .i had a seperior room booked but the room i was given wasnt that big but was a loverly stay.
Cleaners could do a slightly better job on bathroom .facial hairs all over sink .but easy fix
Scotty
Scotty, 1-night business trip
Verified Expedia guest review
6/10 Good
04 September 2024
Average Hotel, but sadly one of the best available in Mackay at the time of booking.
Dan
Dan, 1-night trip
Verified Wotif guest review
10/10 Exceptional
22 August 2024
Kemika
Kemika, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Blake
Blake, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Easy walk from Airport. Close to BB Print Stadium and sporting precinct.
Clean almost like new rooms.
Comfortable bed.
Very quiet room with blackout blind.
Breakfast was very good.
Staff friendly and helpful.
We had a good view of the lights across the airport to town at night. Daytime view was the mountain ranges in background with airport car park and runway which was pleasant to sit at the desk and look out at the view.
Requires a second chair and free bottled water in the room.
Highly recommend.
Barbara
Barbara, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
12 August 2024
Friendly staff who were welcoming and helpful. Right next to airport (which can be a positive or negative). Decent sized room and facilities were great for the price. Not a 5 star hotel of course, but very good overall. Clean, good beds, great location if you have a flight. Bar and restaurant was decent food. I would definitely stay here again.