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Grand Hotel

4.0 star property
Mountain hotel in Nuwara Eliya with 4 restaurants and spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hotel

Lobby
TV
Premium bedding, minibar, in-room safe, desk
4 restaurants, lunch, dinner served; Indian cuisine
Staircase

Reviews

8,8 out of 10

Excellent

Popular amenities

  • Gym
  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
  • Terrace

Feel at home (6)

  • Playground on site
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is R4 148
R5 434 total
includes taxes & fees
01 Jan - 02 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Queen Elizabeth Suite

Premium bedding, minibar, in-room safe, desk

Queen Elizabeth Suite

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bathrobes
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Heating
TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Bathrobes
Bidet
Separate bathtub and shower
  • Hill view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Bedroom, Hill View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 Bedroom, Hill View

Highlights

Heating
TV
Blackout drapes/curtains
Premium bedding
Bathrobes
Bidet
Separate bathtub and shower
Coffee/tea maker
  • 22 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed

View all photos for Gregory's Suite

TV

Gregory's Suite

Highlights

Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Day bed
Premium bedding
2 bedrooms
2 bathrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, minibar, in-room safe, desk

Presidential Suite

Highlights

Heating
Free cribs/infant beds
TV
2 bedrooms
Blackout drapes/curtains
Premium bedding
Bidet
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Highlights

Heating
TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Bathrobes
Bidet
Separate bathtub and shower
  • 22 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

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Extra beds

Jetwing St. Andrew's

Airport transfer
Free parking
Free WiFi
Restaurant
7.4 out of 10, Good, (129)
The price is R3 051
R3 960 total
includes taxes & fees
20 Dec - 21 Dec
Jetwing St. Andrew's
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About the area

Map
Grand Hotel Rd, Nuwara Eliya, 22200

What's nearby

  • Nuwara Eliya Golf Club - 9 min walk - 0.8 km
  • Assemblies of God Church Nuwara Eliya - 16 min walk - 1.3 km
  • Lake Gregory - 4 min drive - 2.0 km
  • Pedro Tea Factory - 7 min drive - 4.5 km
  • Lover's Leap Waterfall - 7 min drive - 4.0 km

Getting around

  • Bandaranaike Intl. Airport (CMB) - 61.8 miles/99.5 km

Restaurants

  • ‪Ambal's Hotel - ‬13 min walk
  • ‪De Silva Foods - ‬12 min walk
  • ‪Grand Indian Restaurant - ‬1 min walk
  • ‪Pizza Hut - ‬15 min walk
  • ‪Milano Restaurant - ‬11 min walk

About this property

Grand Hotel

Grand Hotel is a great choice for a stay in Nuwara Eliya. Guests can be pampered with spa services at the spa, and Grand Indian, one of 4 restaurants, serves Indian cuisine and is open for lunch and dinner. Other highlights at this eco-certified hotel include 3 bars/lounges, an indoor pool, and a fitness center.

Languages

English

At a glance

DONE

Hotel size

    • 154 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Pool table
  • Golfing nearby
  • Horse riding nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Grand Spa has 3 treatment rooms including rooms for couples. The spa is open daily.

Dining

Grand Indian - This restaurant specializes in Indian cuisine and serves lunch and dinner.
Grand Thai - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
Magnolia - This restaurant specializes in international cuisine. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (24 December) Gala Dinner per adult: USD 125
  • Christmas Eve (24 December) Gala Dinner per child: USD 60 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 150
  • New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 5 to 11 years old)

Optional extras

  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Grand Hotel Nuwara Eliya
Grand Nuwara Eliya
Grand Hotel Hotel
Grand Hotel Nuwara Eliya
Grand Hotel Hotel Nuwara Eliya

Frequently asked questions

Does Grand Hotel offer free cancellation for a full refund?
Yes, Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Grand Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Grand Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Grand Hotel and nearby?
Have fun with nearby activities such as horseback riding and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hotel also has 3 bars, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Grand Hotel?
Yes, there are 4 onsite restaurants, featuring Indian cuisine.
What's the area around Grand Hotel like?
Grand Hotel is a short 9-minute walk from Nuwara Eliya Golf Club and 16 minutes' walk from Assemblies of God Church Nuwara Eliya.

Grand Hotel Reviews

Reviews

8,8

Excellent

9,2/10

Cleanliness

9,0/10

Staff & service

8,8/10

Amenities

8,6/10

Property conditions & facilities

7,8/10

Eco-friendliness

Reviews

6/10 Good

Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shalini, 1-night trip
Verified Hotels.com guest review

6/10 Good

Poor value for money
Historical hotel with plenty of staff but overall it is overrated. Poor value for money.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing charm and grandeur! Excellent friendly staff. Perfectly manicured garden. Recent improvements have definitely elevated the comfort in the rooms and common areas. Will come again!
Alex T, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent rooms,service,bars and food. Very welcoming manager at the cocktail bar who was great.lots of restaurants and bar and a very unique hotel in Sri Lanka.highly recommend it to to anyone who comes to this part of Sri Lanka
Sanjeevan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Fabulous hotel to relax for a few days
We had a very enjoyable and comfortable two days stay. No complaints. Our room was nice and spacious, with a bay window and seating area. You do need to be a bit agile to climb out of the shower, which is over a bath with high sides. We tried several of the restaurants and the cafe. All were good. Service can be a bit patchy, but really, who cares when you are in such lovely premises with outstanding garden areas. We were very pleased to have chosen to spend two nights here; one night is not enough to fully appreciate what is on offer.
Ellen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Pushpavaly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent classic, historical hotel
Lovely classic old hotel. Perfect position to walk into town but also a bit on the quieter side too. Nice walks around quiet neighboring houses too. It’s a beautiful historic building with exceptional gardens. The rooms are spacious and older in style, so some people might not like the older quirks, but we loved it and would definitely recommend it. The staff were all very friendly and the food in the buffet breakfast was excellent plus the Indian restaurant on the entrance side of the property was great too. Loved our stay there.
philippa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It's a trip back into an imperial past, that is now open to many. High ceilings, a mix of wood floor and thick carpets, and staff in a range of uniforms. The level of English is good (sadly, my poor French wasn't up to the task of testing the staffs'). There is a good selection of eateries ranging from 'stuff yourself silly' to light bites. I highly recommend the Thai restaurant downstairs. I would avoid the coffee shop, where I was unsuccessful in attempting to buy over-priced cakes to take out - after the guy "serving" me walked off twice, to deal with other people, I decided that two can play the walking away game. So, overall good, if uneven.
Stephen, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Mustafiz, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

A lovely comfortable stay
A really lovely stay in a comfortable, clean hotel. The swimming pool is amazing and the gym is good too. Our room was very comfy and we had a good night sleep. The evening buffet and breakfast were also really nice.
Kristian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

High tea only okay.
Beautiful old hotel….Indian restaurant was the best.. High tea service not great…people walking through restaurant always and service was inattentive.
Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quite simply superb. The staff were extremely attentive and polite
David, 2-night trip
Verified Orbitz guest review

8/10 Very good

Beautiful heritage building. Very good service. Large simply decorated rooms but not terribly soundproof.
petranella, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was a luxurious property with fantastic amenities and excellent food selections.
Doug, 2-night family trip
Verified Expedia guest review

8/10 Very good

Pushpavaly, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rafi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sherine, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing - last visited in 1974 and 1978! Loved the gardens and the maintenance of the hotel and surroundings. Service was super - friendly staff - will definitely visit again.
Celestina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ismar, 1-night trip
Verified Hotels.com guest review

2/10 Poor

We weren't please with the way we been treated by the staff and the conditions of the rooms given because first room we were given (Room 258) had a blocked toilet and we were given that room by the staff member knowingly that room had issues by the reception staff member because he told me that when I went for the checkout next day morning! In the middle of the night they moved us to Room 353 and it had NO COLD water therefore my husband had several burnt spots on his back which wasn't at all good. They weren't even apologized for what happened!!! After we left we we received email from Chinthana Bandara, Hotel Operations Manager, The Grand Hotel with incorrect information therefore I wrote to him BUT had no response from him yet... Not recommend this hotel unless they repair the hotel rooms up to the required standards
Kamani, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Priyanthi, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel with vast array of amenities including 5 restaurants. Breakfast and the buffet were brilliant. Service to match, nothing was too much trouble. Would definitely return.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Timothy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The only thing wrong with this hotel is its dark and gloomy interior with heavy dated furniture. This is meant to reflect its old colonial history - and it does - to my mind it’s overdone. An exception is the glorious light and beautiful indoor swimming pool. The staff are lovely and the food good, especially in the Thai Grand restaurant where it is outstanding. However, the ritual high tea which is famous is rather disappointing.
2-night romance trip
Verified Expedia guest review