The Troubadour Hotel New Orleans, Tapestry Collection by Hilton

Photo gallery for The Troubadour Hotel New Orleans, Tapestry Collection by Hilton

Primary image
42-inch flat-screen TV with premium channels
42-inch flat-screen TV with premium channels
Room amenity
42-inch flat-screen TV with premium channels

Overview of The Troubadour Hotel New Orleans, Tapestry Collection by Hilton

The Troubadour Hotel New Orleans, Tapestry Collection by Hilton

4.0 star property
4-star hotel with 2 bars/lounges, near Saenger Theatre

8,6/10 Fabulous

978 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is R2 300
Price available on 2022/07/18
Map
1111 Gravier St, New Orleans, LA, 70112
Main amenities
  • Daily housekeeping
  • 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In New Orleans Central Business District
  • Canal Street - 3 min walk
  • Saenger Theatre - 5 min walk
  • Bourbon Street - 7 min walk
  • Royal Street - 9 min walk
  • Caesars Superdome - 9 min walk
  • Decatur Street - 11 min walk
  • University Medical Center New Orleans - 11 min walk
  • Harrah's New Orleans Casino - 12 min walk
  • Smoothie King Center - 13 min walk
  • Audubon Aquarium of the Americas - 16 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 18 min drive
  • New Orleans Union Passenger Terminal - 13 min walk

About this property

The Troubadour Hotel New Orleans, Tapestry Collection by Hilton

The Troubadour Hotel New Orleans, Tapestry Collection by Hilton features a rooftop terrace and puts you within a 5-minute walk of Canal Street and Saenger Theatre. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Jayne, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a snack bar/deli, and a terrace. Fellow travelers say good things about the helpful staff and bar.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 184 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 39.00 per day; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • 2 bars/lounges
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Filipino
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Jayne - This bistro specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Monkey Board - This rooftop bar specializes in American cuisine and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 50.00 per night

Optional extras

  • Breakfast costs between USD 8 and USD 20 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs USD 39.00 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Troubadour Hotel New Orleans
Troubadour Hotel
Troubadour New Orleans

Frequently asked questions

Overall score and ratings

8,6

Fabulous

9,0/10

Cleanliness

8,8/10

Staff & service

7,9/10

Amenities

8,8/10

Property conditions & facilities

8,3/10

Eco-friendliness

10/10 Exceptional

Great
Awesome. Staff was amazing. Especially, Mr. Carl. Hotel is pretty centrally located.
3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Claudia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eddie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Buford, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

O A, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

awesome hotel
excellent service and valet. great hotel amenities. room/bed was comfortable and clean
Fidel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Do not leave valuables alone in room
Hotel was ok until the last night while I was out of the room, someone (most likely a hotel employee since they used a keycard) entered my room and went through my backpack and stole over $12,000 worth of items (watch, sunglasses, etc.) Hotel staff had not been helpful at all and I got the impression when I first reported the incident that this was the first time they had this happen.
Daniel, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Underwhelmed for a Hilton
Underwhelmed with this hotel. We attempted to enjoy the roof top..but the food was sub par and then it was closed for a wedding one night. The views were nice. The hotel.. no city view that I would like to remember.. construction outside and that was ugly to see. Also the walls are thin.. we heard a huge argument during the night and expected to have the police or someone show up.. it was awful.. the housekeeping was a no show both nights. WHICH we had to call for towels. The person brought two bath mats and a hand towel. The elevators knock and sound scary and they are dirty. The front desk was helpful and kind. The breakfast is not worth $15. I did not get the kind of room that I think I was charged for in other words.. over priced. There should be a refund for something.. not acceptable for this type of Hilton believe me. Usually there can be one or two little things that are not 100% awesome and that is ok, but this was over the top ridiculous.. especially when you call and ask if there is daily housekeeping and then the next day they are still a no show.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The front desk supervisor knows how to resolve conflicts and manage staff very well.
Myrna, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Staff was very nice, only issue was with our room service. It never got delivered to our room. We paid and waited but nothing came. The staff did make it right by taking the room rate off for us so we appreciate that.
Steante, 1-night romance trip
Verified Expedia guest review