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San Juan Hotel

3.5 star property
Cuenca hotel with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for San Juan Hotel

Courtyard
Courtyard
Terrace/patio
Local cuisine
Minibar, desk, free WiFi, bed sheets

Reviews

8,8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Non-smoking
  • Free parking
  • Free breakfast
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Snack bar/deli
  • Laundry service
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Minibar, desk, free WiFi, bed sheets

Standard Single Room

Highlights

LCD TV
Renovated in 2020
Private bathroom
Hair dryer
Minibar
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Minibar, desk, free WiFi, bed sheets

Superior Twin Room

Highlights

LCD TV
Renovated in 2020
Private bathroom
Hair dryer
Minibar
Free bottled water
Satellite channels
Daily housekeeping
  • 2 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Hair dryer, towels

Standard Room, 1 Queen Bed

Highlights

LCD TV
Renovated in 2020
Private bathroom
Hair dryer
Minibar
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Triple Room

Highlights

LCD TV
Renovated in 2020
Private bathroom
Hair dryer
Minibar
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite

Minibar, desk, free WiFi, bed sheets

Junior Suite

Highlights

Air conditioning
LCD TV
Renovated in 2020
Private bathroom
Hair dryer
Minibar
Free bottled water
Satellite channels
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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9.0 out of 10, Wonderful, (335)
The price is R1 673
R1 840 total
includes taxes & fees
05 Jan - 06 January 2025
Four Points By Sheraton Cuenca
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About the area

Map
General Torres 9-59 y Gran Col, Cuenca, Azuay, 10150

What's nearby

  • Calderon Park - 3 min walk - 0.3 km
  • New Cathedral of Cuenca - 4 min walk - 0.3 km
  • Río Tomebamba & Calle Larga - 13 min walk - 1.1 km
  • Alejandro Serrano Aguilar Stadium - 18 min walk - 1.6 km
  • Mall del Rio - 5 min drive - 3.2 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 14 min drive
  • 14n - Antonio Borrero Station - 6 min walk
  • Luis Cordero (Hermano Miguel) Station - 7 min walk
  • Gaspar Sangurima Tram Station - 12 min walk
  • Unidad Nacional Tram Station - 18 min walk
  • Gran Colombia Tram Station - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪New York Pizza - ‬4 min walk
  • ‪Negroni - ‬5 min walk
  • ‪El Confesionario - ‬4 min walk
  • ‪Hot Dog del Tropical - ‬3 min walk
  • ‪Raymipampa - ‬4 min walk

About this property

San Juan Hotel

San Juan Hotel is just 2 mi (3.2 km) from the airport and offers a shuttle (available on request). Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at FIDEL GOURMET, which serves local cuisine. This Colonial hotel also features a bar/lounge, a snack bar/deli, and a terrace. Public transportation is close by: Gaspar Sangurima Tram Station is just 12 minutes by foot.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle from 7:00 AM to 7:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • 24-hour fitness center
  • Banquet hall
  • Colonial architecture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

FIDEL GOURMET - This restaurant specializes in local cuisine.
CAFETERIA MOLINODELPUENTE - Onsite coffee shop. Open select days.
MOULIN ROUGE - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
  • Administrative fee: USD 8 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 10 per person (one-way)

Children & extra beds

  • Rollaway beds are available for USD 36.6 per night
  • Airport shuttle for children between the ages of 8 and 11 costs USD 5 (one-way)

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

San Juan Hotel Cuenca
San Juan Cuenca
San Juan Hotel Hotel
San Juan Hotel Cuenca
San Juan Hotel Hotel Cuenca

Frequently asked questions

Are pets allowed at San Juan Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at San Juan Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by San Juan Hotel?
Yes, an airport shuttle is available from 7:00 AM to 7:00 PM on request. The charge is USD 10 per person one-way.
What are the check-in and check-out times at San Juan Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at San Juan Hotel and nearby?
San Juan Hotel has a 24-hour fitness center and a garden.
Are there restaurants at or near San Juan Hotel?
Yes, FIDEL GOURMET offers local cuisine.
What's the area around San Juan Hotel like?
San Juan Hotel is a short 6-minute walk from 14n - Antonio Borrero Station and 3 minutes' walk from Calderon Park.

San Juan Hotel Reviews

Reviews

8,8

Excellent

9,6/10

Cleanliness

9,4/10

Staff & service

8,8/10

Amenities

9,2/10

Property conditions & facilities

9,0/10

Eco-friendliness

Reviews

10/10 Exceptional

El personal de servicio fue muy atento y las instalaciones están limpias y bien atendidas.
Fausto, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful hotel very friendly staff restaurant needs big improvement
Charles, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We loved the charm of the property, the attention to detail and the attentiveness of the staff. The location is fantastic, as well! The off-site parking was a bit inconvenient and the rooms were a little damp. But overall, our experience was wonderful and we will be back!
Deborah, 4-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Rooms on the ground floor quite noisy as kitchen is right there and starts working early as well as many guests have to pass this aera.
Mike, 3-night trip
Verified Expedia guest review

2/10 Poor

Bad Experience
When we got in to the Hotel, the lady in the front told us that they never got an confirmation of ORBITZ which seems really weird because I guess everything is automated. So she gave us an option to stay in two triple rooms the night we arrived but we were getting relocated to another hotel nearby. So we went through the process of checking out the next day and checkin in to the other hotel. Hotel was two blocks distance from San Juan so it wasn´t that hard, but the hotel itself (Hotel Inca Real) was one of the worst hotels I´ve stayed, the floor cracks every time you step, theres a bell in the main entrance so you can hear every ring from your room, soundproofing is non existent at all and the buffet breakfast is extremely limited and I believe that there is a big price gap between the two hotels. I trully didnt like what happened and I´m not sure if it was a problem of ORBITZ or San Juan Hotel staff, but it was a non pleasant experience which I don´t want to repeat in my life.
Rafael, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

1st trip to the mountains
The hotel was very nice. The staff (esp. Claudia, Paola , and Karina) was outstanding and very friendly. The staff was helpful, caring about our well being and followed up on every request we made. They found a english speaking driver, for us, that was very good. We have nothing bad to say about the hotel, and our stay. An absolute 5/5.
Joe, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Staff amazing and bilingual
Verified Hotels.com guest review

10/10 Exceptional

Staff are the best and speak English
Verified Hotels.com guest review

10/10 Exceptional

Very enjoyable stay and the staff were very, very accomadting.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful colonial hotel. Excellent service and location. Very clean hotel and good restaurant.
1-night trip
Verified Orbitz guest review

10/10 Exceptional

The reservation was wrong, they gave my parents a wrong room. But the servicios was available to change and do and update to my original reservation. Very good service
Alex, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay in central area -- lot w/in walking dist
Enjoyed very much. Good service, beautiful interior. Down side: Parking is in a locked lot two blocks away. OK if you're taking taxis, but inconvenient if you're driving. No A/C or heat, but it wasn't a problem for us in late May.
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Cuenca at San Juan Hotel
We were so pleased with our stay at San Juan Hotel. The staff was very kind and helpful. We speak very little Spanish and there was always someone available who spoke English. The hotel is beautiful old style Spanish with a really lovely courtyard. We requested a room with a window that opened to the outside courtyard. So glad we did as not all of the rooms have an outside window. Room and bathroom were very spacious and very clean. The hotel is centrally located, within 2-3 blocks of several markets, the Cathedral, shops, cafes, etc.
Verified Orbitz guest review

10/10 Exceptional

Excellent service
Very comfortable, excellent service
Verified Hotels.com guest review

10/10 Exceptional

El estilo colonial
Erik, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Joffre Javier, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

La atención del personal y el servicio, muy buenos y eficientes. Cada vez que viaje a Cuenca procuraré hospedarme en este hotel que, además, está en pleno centro histórico de la ciudad.
1-night family trip
Verified Expedia guest review

8/10 Very good

roberto, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

2/10 Poor

Lindo pero me debitaron un importe mayor en tarjet
reserve habitación doble superior con vista, con jacuzzi separado ducha. No las tenían disponibles y me dieron una interior sin Yanuzzi separado. Me facturaron 258 dolares porque la habitación era más económica y ustedes me debitaron 340,55 espero vuestro contacto para resolver este inconveniente.
Verified Hotels.com guest review

8/10 Very good

旧市街のロケーションの良いホテル。
クエンカ大聖堂のすぐ近くでロケーションの抜群のホテルです。
Verified Hotels.com guest review

10/10 Exceptional

Tuvimos un problema con la reserva del hotel, apartamento reservado era un catergoria más pequeños porque no tenía más vacantes. No había aparcamiento como se informa en la reserva. Sin estos problemas, gran hotel.
Verified Hotels.com guest review

8/10 Very good

El hotel es colonial y muy bonito, el servicio excelente. El único problema es el acceso al hotel ya que las calles del centro de la ciudad estan destruidas.
Verified Hotels.com guest review