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The Upper Level - A Hotel Alternative

3.0 star property
Experience a stress-free getaway by letting staff handle grocery shopping while you explore nearby CityPlace or relax on the tranquil rooftop.

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Interior detail
32-inch LED TV with satellite channels, TV
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Front of property – evening/night
Located in the heart of Palm Beach, The Upper Level - A Hotel Alternative offers a warm welcome with free grocery shopping and dry cleaning/laundry services. Connect to WiFi, unwind on the terrace, and enjoy extended parking. Previous guests have praised this guesthouse for its convenient location near Clematis Street.

Reviews

8,2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Laundry facilities
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • In-room childcare
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Free grocery shopping service
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Cookware, dishware, and utensils
  • Second bathroom
  • Premium TV channels

Room options

Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
LED TV
Renovated in 2013
  • City view
  • Sleeps 2

View all photos for Quadruple Room

32-inch LED TV with satellite channels, TV

Quadruple Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Full-sized refrigerator/freezer
  • City view
  • Sleeps 4

Deluxe Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
LED TV
Down duvet
  • City view
  • Sleeps 2

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
LED TV
Pillowtop bed
  • City view
  • Sleeps 2

Similar properties

Exterior

Woodspring Suites West Palm Beach

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, (573)
The price is R2 739
R3 095 total
includes taxes & fees
23 Mar - 24 Mar
Woodspring Suites West Palm Beach
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About the area

Map
1011 N. Dixie Highway, West Palm Beach, FL, 33401

What's nearby

  • Clematis Street - 11 min walk
  • CityPlace - 19 min walk
  • Palm Beach County Convention Center - 3 min drive
  • Kravis Center For The Performing Arts - 3 min drive
  • Port of Palm Beach - 9 min drive

Getting around

  • Palm Beach Intl. Airport (PBI) - 10 min drive
  • Boca Raton, FL (BCT) - 30 min drive
  • Mangonia Park Station - 10 min drive
  • Brightline West Palm Beach Station - 16 min walk
  • West Palm Beach Station - 22 min walk

Restaurants

  • ‪Hook Fish & Chicken - ‬16 min walk
  • ‪Pescatore Ristorante - ‬8 min walk
  • ‪Elisabetta's Ristorante - ‬14 min walk
  • ‪Queen of Sheeba - ‬18 min walk
  • ‪Duffy's Sports Grill - ‬14 min walk

About this property

The Upper Level - A Hotel Alternative

When you stay at The Upper Level - A Hotel Alternative, you'll be just a 5-minute drive from Clematis Street and CityPlace. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails, parasailing, and scuba diving. Also, Palm Beach County Convention Center and Worth Avenue are just a 5-minute drive away.

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in time ends: anytime
    • Express check-in/out available
    • Minimum check-in age – 16
    • Check-out time is 3 PM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets stay for free
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • On-site extended parking
    • Free off-site parking nearby
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Multilingual staff

Facilities

  • Terrace

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • 2 bathrooms
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave (on request)
  • Shared kitchen access
  • Stovetop
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property does not have elevators.
This property accepts credit cards.

Also known as

Upper Level Hotel Alternative West Palm Beach
Upper Level Hotel Alternative
Upper Level Alternative West Palm Beach
Upper Level Alternative
The Upper Level A Hotel Alternative
Upper Level Alternative West
The Upper Level A Alternative
The Upper Level - A Hotel Alternative Guesthouse
The Upper Level - A Hotel Alternative West Palm Beach
The Upper Level - A Hotel Alternative Guesthouse West Palm Beach

Frequently asked questions

Does The Upper Level - A Hotel Alternative offer free cancellation for a full refund?

Yes, The Upper Level - A Hotel Alternative does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Upper Level - A Hotel Alternative?

Yes, pets stay free.

Is parking offered on site at The Upper Level - A Hotel Alternative?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at The Upper Level - A Hotel Alternative?

Check-in ends: anytime. Check-out time is 3 PM. Express check-in and check-out are available.

Is there an onsite casino at The Upper Level - A Hotel Alternative?

No, this guesthouse doesn't have a casino, but Club Vegas Casino Arcade (7-min drive) and Lake Worth Casino Building and Beach Complex (16-min drive) are both nearby.

What is there to do at The Upper Level - A Hotel Alternative and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes game viewing, safari tours, and segway rentals.

Does The Upper Level - A Hotel Alternative have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around The Upper Level - A Hotel Alternative like?

The Upper Level - A Hotel Alternative is in the heart of West Palm Beach, a short 11-minute walk from Clematis Street and 19 minutes' walk from CityPlace.

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The Upper Level - A Hotel Alternative Reviews

Reviews

8,2

Very good

9,2/10

Cleanliness

9,2/10

Staff & service

8,4/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

6/10 Good

Nett eingerichtete Unterkunft in abgelegener Lage
Es war uns zuvor nicht bewusst, dass wir ein Zimmer ohne eigenes Badezimmer gebucht hatten - aber da wir nur eine Nacht da waren, war es ok. Das Zimmer war sehr sauber und schön eingerichtet, wenn auch sehr klein. Die Besitzerin war sehr sehr freundlich, hat uns viele Auskünfte gegeben (haben sie gefragt, wo wir am besten Beachvolleyball spielen können - sie hat uns gleich was rausgesucht) Es ist etwas schwierig zu finden und da wir über den Hintereingang gekommen sind, mussten wir erst mal eine sehr steile Stiege hochgehen (da wir 3 Wochen in USA waren, hatten wir einiges an Gepäck mit).
This review was submitted before 2018 and has not been verified.

2/10 Poor

Hotel gibt es nicht mehr!!!
Vor Ort war kein Hotel mehr vorzufinden! Auch per Telefon war niemand zu erreichen.
This review was submitted before 2018 and has not been verified.

2/10 Poor

DO NOT STAY HERE
This was not a hotel. bad neighborhood and we could not even get in to check in. no answer when we called. homeless sleeping out front and no markings on door. we drove past it 3 times. we had to pay $170 at another hotel.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Be Careful, No Bathroom inside the Room
It's in the description remember to look. Good hotel, not so good neighbourhood...
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

8/10 Very good

Not your typical hotel.
I have very mixed feelings about how to rate this hotel. It is obvious that a lot of work went into updating the decor, the staff was extremely friendly, and the room was clean and spacious. I've also never seen a hotel TV that offered every single premium movie channel. However, I wasn't really crazy about sharing a bathroom (although it wasn't a problem). And a storefront entrance with a one floor walk up does not create the best first impression. I think it would have been a better experience if we had been staying for a few days.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

the new gold standard in lodging
This was an absolute hidden gem. From the moment you walk in (must have reservation, no street traffic), you are greeted and swept off your feet by a very personalized and constantly attentive yet unintrusive staff. Every room is different, the decor is in a league of its own as the energy flows.from one area to another. Every area has its own sounds and ambiance yet they do not compete. The artwork is all commissioned by a local artist, each piece invoking its own emotional response. this was a unique experience where one can meet new people, see a whole new level of service and maybe even leave your comfort zone for a bit by enjoying the beautiful "outside shower" overlooking downtown......seriously, you can take a shower as you watch the hustle and bustle of downtown. if you are looking for a fresh experience in a true hotel alternative all while being wowed by the service and getting lost in the detail and style of your environment, this is a must book for your trip. one night and you will not be disappointed. So leave your shell and venture away from the cookie cutter esthetics of the chain hotels. Experience luxury, style, art, and superior service of a top end resort without the same old boundaries and you will see why this is the "Upper Level"
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

just awesome
outstanding service and fantastic place with great comfort.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

8/10 Very good

Close to Clematis Street
Good stay with great staff. I loved the outdoor shower coming with room No.4. For weekend entertainment Clematis Street is just a short walk.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Wonderful
The stay was great the staff is every nice and very helpful.I wish the bathrooms was in the rooms tho. I love that anyone can't walk in. It's very private.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

One Word: FANTASTIC!
I had an AMAZING time! The staff is wonderful and attentive! If you're down to trying new things like I am, you will love this place. Completely undetectable to the outside world, it's a nice place to hide out and get away. I was so pleased with my time there and I can't wait to go back!
This review was submitted before 2018 and has not been verified.

8/10 Very good

Better than expected
My girl friend likes this hotel. For me, it is more guest-friendly and relaxing than hotel, and cleaner than hostels.
This review was submitted before 2018 and has not been verified.

6/10 Good

Von der Lage und dem äußeren Erscheinungsbild sollte man sich nicht abschrecken lassen. Das Hotel ist im Inneren wunderschön und liebevoll eingerichtet, die Mitarbeiter außerordentlich nett.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Thanks
It was a great stay.
This review was submitted before 2018 and has not been verified.

6/10 Good

surprised.
Outside front view should be shown. Place looks unsafe.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Awesome solo getaway!
Had a wonderful stay at the Upper Level. The employees were super friendly and helpful. I would definitely stay again!
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

favorite place to stay
I had the Bridge room. The only room with its own bathroom. It was extravagant! Driving up, you won't know how beautiful this place is until you get inside. It's modern, fresh, quiet and shows off its artful decorations. The hosts are fantastic and professional. They welcome you the top of the staircase whenever you come in. I felt very special
This review was submitted before 2018 and has not been verified.

2/10 Poor

They're homeless
If you like homeless people in the parking lot and doorway and air conditioning that does not work, then this is the place for you. This place is more half way house than hotel. Please don't go here.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Not bad!
front desk personal were great!
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Quaint and Friendly Stay
Not a hotel for everyone...but that is what I liked about it. Many would drive up to it, take one look at the area it is in and the unusual location, and keep on driving...that would be a mistake. If you like a quaint type place, don't mind that your room might not have a bathroom, this will probably be a most memorable experience. A friendlier staff I have never run across in all my travels. This will definitely be a place I will return to.
This review was submitted before 2018 and has not been verified.

8/10 Very good