Destination

Guests
All properties in Telchac Puerto, Yucatán, Mexico

Reef Yucatan All Inclusive Hotel and Convention Center

Telchac Puerto beachfront property with 2 restaurants and outdoor pool

  • Free WiFi in lobby and free parking
From
ZAR 2,439

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
1 / 49Outdoor Pool
7,8.Good.
  • It is a beautiful and wonderful hotel. I was able to relax and enjoy and allow all my…

    Nov 20, 2020

  • Best getaway ever. The minute you arrive your bags are carefully and safely brought to…

    Jul 14, 2020

See all 160 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 147 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Nightclub

Feel at home

  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • On the waterfront
  • Xcambó - 3.9 mi / 6.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room
  • Standard Single Room
  • Premium Room, 1 King Bed, Ocean View
  • Premium Double Room, Ocean View

Location

  • On the waterfront
  • Xcambó - 3.9 mi / 6.3 km

What’s around

Landmarks

  • On the waterfront
  • Xcambó - 3.9 mi / 6.3 km

Getting around

  • Manuel Crescencio Rejon Intl. Airport (MID) - 74 min drive

At a glance

Size

  • 147 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar

Things to do

  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Outdoor tennis court
  • Basketball on site
  • Fishing on site
  • Kayaking on site
  • Playground on site
  • Nightclub
  • Beach umbrellas
  • Pool sun loungers
  • Beach towels
  • Pool umbrellas
  • Billiards or pool table

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 12
  • Year Built - 1998
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Smart TV
  • Cable TV channels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • Buffet and à la carte meals, snacks, and local beverages included

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking

Land activities
  • Tennis
  • Volleyball

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Dining

Maalob Hanal - This buffet restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Balche Hanal - Onsite rooftop bar. Open daily.

Small print

Also known as

  • Reef Yucatan All Inclusive Hotel
  • Reef Yucatan Inclusive Telcha
  • Reef Yucatan All Inclusive Hotel Miramar
  • Reef Yucatan Miramar
  • Reef Yucatan All Inclusive Hotel Telchac Puerto
  • Reef Yucatan Telchac Puerto
  • Reef Yucatan
  • Reef Yucatan All Inclusive Telchac Puerto
  • Reef Yucatan All Inclusive
  • Reef Yucatan All Inclusive Hotel Convention Center

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Reef Yucatan All Inclusive Hotel and Convention Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 10 PM. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Dulceria Chay (4.7 mi), Villa Del Mar (5.1 mi), and Club Nautico Tarraya (5.3 mi).
  • Have fun with onsite activities like kayaking, fishing, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball. Enjoy a swim in the outdoor pool or use the property's other amenities, which include a nightclub and a private beach. Reef Yucatan All Inclusive Hotel and Convention Center also has a garden.
7,8.Good.
  • 10,0.Exceptional

    Excellent beach

    We found the staff friendly and happy to have us as guest . Pros The shrimp and garlic ordered poolside was fresh and full of flavor . Beach access was excellent and the rooms clean . Con : Mattress in our room need replaced .

    chad, 5 night trip, Jul 10, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    The food was excellent! The beach was nice. The rooms smelled a little musty.

    3 night family trip, Dec 11, 2019

    Verified Expedia guest review

  • 4,0.Fair

    Very disappointing. Room furnishings are dated. In need of room renovations. No hair dryer. No ironing board. No working safe box. Rooms only have the very basic things. No extra towels. No refrigerator. No ice buckets. No ice machines. Food was okay but drinks were very watered brown. The most disappointing thing about the hotel is that the do not refurnish some food items on the buffet tables. Once the food is finished, you are just out of luck..... For example, special Mexican diner on Saturday night from 7 to 11 o’clock. We arrived at 7:58 and some food items on the BUFFET were already gone.... and never replaced. This is an all inclusive hotel and this was the buffet restaurant !!! Furthermore, it was the last meal of the day and the only food available at the hotel the entire evening. When we asked the staff about the food items, they simply stated : Se acabo. No hay más.... It is finished. We do not have any more. This hotel is highly overpriced. For $140 dollars a night we were expecting a lot more. The buffets were extremely disappointing...... with a no care attitude by management... We will NEVER go back because of the food situation.

    2 night trip with friends, Oct 18, 2019

    Verified Expedia guest review

  • 4,0.Fair

    The beach and activities. We saw turtles leaving the beach to the ocean, very awesome experience.

    1 night romance trip, Aug 3, 2019

    Verified Expedia guest review

  • 6,0.Good

    I requested a room in the second floor and it took three times before they could get it right.

    1 night family trip, Jun 8, 2019

    Verified Orbitz guest review

  • 2,0.Poor

    Did not like it

    The hotel is very low quality. The rooms are dingy, the linens and pillows are old. There is very little food variety and the quality is not very good.

    Yoloxochitl, 2 night romance trip, Jun 7, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    The staff was outstanding,and the food was good. Just needs to update rooms, and Hot water in the shower

    2 night trip, May 19, 2019

    Verified Expedia guest review

  • 8,0.Very good

    This was a great place to relax and unwind. Very friendly service, excellent food and beautiful beach front. Pretty standard amenities, reasonable pricing. Not a lot of hotel activities besides the pool and beach...but our goal was to relax which this resort was perfect for! You do have to set up your own transportation to the hotel from the Merida airport since they do not offer shuttle services.

    HALEY, 5 night romance trip, May 2, 2019

    Verified Expedia guest review

  • 6,0.Good

    Because of the location, there are really just two options with all inclusive packages. the reason of my rating it's because I encountered a few problems with my stay, the remote control did not work, the fan in the room was not working, the light in the outside balcony was not working, and the safe box had no lock. It would have been nice to have body cream and conditioner in the bathroom, however, these toiletries are not included. Because of the time of year, the hotel had only a few guests, and the staff at times was absent, and areas of the hotel not open. There was only one waiter for the drinks at the pool, and the pool bar was closed and frequently the waiter absent. The food was ok, but no variety. there is only the buffet area restaurant, no other options at this location, except for the grill area, which was closed during our stay, except the day of departure, when buses full of people arrive to the property from the Carnival Cruise Ship that lands in progresso Beach. then all of the amenity areas are open and there is more staff. Other than that the stay was pleasant, facilities were clean, there are activities within the hotel to use.

    Carlos, 2 night romance trip, Mar 26, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Disco, shows, and night entertainment is excellent. Great good variety. Kids club, tennis and mini golf are very nice touches

    Kevin, 1 night family trip, Mar 24, 2019

    Verified Orbitz guest review

See all 160 reviews