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Reef Yucatan All Inclusive Hotel and Convention Center
Telchac Puerto beachfront property with 2 restaurants and outdoor pool
- Great for families
- Free WiFi in lobby and free parking
- Collect stamps
- Price Guarantee
From
ZAR 2,439
Restrictions related to your trip
Mexico may have travel restrictions in place due to COVID-19.
7,8.Good.160 verified Hotels.com guest reviews
It is a beautiful and wonderful hotel. I was able to relax and enjoy and allow all my…
Nov 20, 2020
Best getaway ever. The minute you arrive your bags are carefully and safely brought to…
Jul 14, 2020
Official standards
This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 24 hours gap period enforced between guest stays
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Guests are provided with free hand sanitizer
Guests rated location
Quiet32 positive mentions
Safe26 positive mentions
- Free parking
- Pool
- Free WiFi
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 147 smoke-free guestrooms
- Daily housekeeping
- On a private beach
- 2 restaurants and bar/lounge
- Outdoor pool
- Nightclub
Feel at home
- Children's pool
- Playground on site
- Children's club (free)
- Private bathroom
- Television
- Free toiletries
What’s around
- On the waterfront
- Xcambó - 3.9 mi / 6.3 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Double Room
- Standard Single Room
- Premium Room, 1 King Bed, Ocean View
- Premium Double Room, Ocean View
Location
- On the waterfront
- Xcambó - 3.9 mi / 6.3 km
What’s around
Landmarks
- On the waterfront
- Xcambó - 3.9 mi / 6.3 km
Getting around
- Manuel Crescencio Rejon Intl. Airport (MID) - 74 min drive
At a glance
Size
- 147 rooms
- Arranged over 3 floors
Arriving/leaving
- Check-in time 3 PM-10 PM
- Check-out time is noon
Restrictions related to your trip
- Mexico may have travel restrictions in place due to COVID-19.
Special check-in instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Free children's club
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
Parking
- Free onsite self parking
Other information
- Smoke-free property
At the property
Taking the kids?
- Children's club (free)
Food and drink
- 2 restaurants
- Bar/lounge
- Snack bar/deli
- Poolside bar
Things to do
- On private beach
- Beach sun loungers
- Outdoor pool
- Children's pool
- Outdoor tennis court
- Basketball on site
- Fishing on site
- Kayaking on site
- Playground on site
- Nightclub
- Beach umbrellas
- Pool sun loungers
- Beach towels
- Pool umbrellas
- Billiards or pool table
Working away
- Business center
- Conference space
- Meeting rooms
- Conference center
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry service
- Laundry facilities
- Luggage storage
- Wedding services
- Porter/bellhop
Facilities
- Number of buildings/towers - 12
- Year Built - 1998
- Safe-deposit box at front desk
- Garden
- Terrace
Accessibility
- In-room accessibility
- Wheelchair-accessible registration desk
Languages Spoken
- English
- Spanish
In the room
Home comforts
- Air conditioning
- Ceiling fan
- Coffee/tea maker
- Iron/ironing board (on request)
Sleep well
- Down comforter
Things to enjoy
- Balcony
Freshen up
- Private bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer (on request)
Be entertained
- Smart TV
- Cable TV channels
Stay connected
- Phone
More
- Daily housekeeping
- In-room safe
Special features
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Land activities
Entertainment
Not included
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- Buffet and à la carte meals, snacks, and local beverages included
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
- Kayaking
Land activities
- Tennis
- Volleyball
Entertainment
- Onsite entertainment and activities
- Access to onsite clubs
- Onsite live performances
Not included
- Motorized water sports
- Surcharge for premium food items
- Premium and/or non-domestic beverages
- Airport transfers
- Childcare
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
Dining
Maalob Hanal - This buffet restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Balche Hanal - Onsite rooftop bar. Open daily.
Balche Hanal - Onsite rooftop bar. Open daily.
Small print
Also known as
- Reef Yucatan All Inclusive Hotel
- Reef Yucatan Inclusive Telcha
- Reef Yucatan All Inclusive Hotel Miramar
- Reef Yucatan Miramar
- Reef Yucatan All Inclusive Hotel Telchac Puerto
- Reef Yucatan Telchac Puerto
- Reef Yucatan
- Reef Yucatan All Inclusive Telchac Puerto
- Reef Yucatan All Inclusive
- Reef Yucatan All Inclusive Hotel Convention Center
Policies
This property does not have elevators.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Reef Yucatan All Inclusive Hotel and Convention Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's an outdoor pool and a children's pool.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3 PM - 10 PM. Check-out time is noon.
- Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Dulceria Chay (4.7 mi), Villa Del Mar (5.1 mi), and Club Nautico Tarraya (5.3 mi).
- Have fun with onsite activities like kayaking, fishing, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball. Enjoy a swim in the outdoor pool or use the property's other amenities, which include a nightclub and a private beach. Reef Yucatan All Inclusive Hotel and Convention Center also has a garden.
7,8.Good.160 verified Hotels.com guest reviews
- 10,0.Exceptional
Excellent beach
We found the staff friendly and happy to have us as guest . Pros The shrimp and garlic ordered poolside was fresh and full of flavor . Beach access was excellent and the rooms clean . Con : Mattress in our room need replaced .
chad, 5 night trip, Jul 10, 2020
Verified Hotels.com guest review
- 8,0.Very good
The food was excellent! The beach was nice. The rooms smelled a little musty.
3 night family trip, Dec 11, 2019
Verified Expedia guest review
- 4,0.Fair
Very disappointing. Room furnishings are dated. In need of room renovations. No hair dryer. No ironing board. No working safe box. Rooms only have the very basic things. No extra towels. No refrigerator. No ice buckets. No ice machines. Food was okay but drinks were very watered brown. The most disappointing thing about the hotel is that the do not refurnish some food items on the buffet tables. Once the food is finished, you are just out of luck..... For example, special Mexican diner on Saturday night from 7 to 11 o’clock. We arrived at 7:58 and some food items on the BUFFET were already gone.... and never replaced. This is an all inclusive hotel and this was the buffet restaurant !!! Furthermore, it was the last meal of the day and the only food available at the hotel the entire evening. When we asked the staff about the food items, they simply stated : Se acabo. No hay más.... It is finished. We do not have any more. This hotel is highly overpriced. For $140 dollars a night we were expecting a lot more. The buffets were extremely disappointing...... with a no care attitude by management... We will NEVER go back because of the food situation.
2 night trip with friends, Oct 18, 2019
Verified Expedia guest review
- 4,0.Fair
The beach and activities. We saw turtles leaving the beach to the ocean, very awesome experience.
1 night romance trip, Aug 3, 2019
Verified Expedia guest review
- 6,0.Good
I requested a room in the second floor and it took three times before they could get it right.
1 night family trip, Jun 8, 2019
Verified Orbitz guest review
- 2,0.Poor
Did not like it
The hotel is very low quality. The rooms are dingy, the linens and pillows are old. There is very little food variety and the quality is not very good.
Yoloxochitl, 2 night romance trip, Jun 7, 2019
Verified Hotels.com guest review
- 6,0.Good
The staff was outstanding,and the food was good. Just needs to update rooms, and Hot water in the shower
2 night trip, May 19, 2019
Verified Expedia guest review
- 8,0.Very good
This was a great place to relax and unwind. Very friendly service, excellent food and beautiful beach front. Pretty standard amenities, reasonable pricing. Not a lot of hotel activities besides the pool and beach...but our goal was to relax which this resort was perfect for! You do have to set up your own transportation to the hotel from the Merida airport since they do not offer shuttle services.
HALEY, 5 night romance trip, May 2, 2019
Verified Expedia guest review
- 6,0.Good
Because of the location, there are really just two options with all inclusive packages. the reason of my rating it's because I encountered a few problems with my stay, the remote control did not work, the fan in the room was not working, the light in the outside balcony was not working, and the safe box had no lock. It would have been nice to have body cream and conditioner in the bathroom, however, these toiletries are not included. Because of the time of year, the hotel had only a few guests, and the staff at times was absent, and areas of the hotel not open. There was only one waiter for the drinks at the pool, and the pool bar was closed and frequently the waiter absent. The food was ok, but no variety. there is only the buffet area restaurant, no other options at this location, except for the grill area, which was closed during our stay, except the day of departure, when buses full of people arrive to the property from the Carnival Cruise Ship that lands in progresso Beach. then all of the amenity areas are open and there is more staff. Other than that the stay was pleasant, facilities were clean, there are activities within the hotel to use.
Carlos, 2 night romance trip, Mar 26, 2019
Verified Expedia guest review
- 10,0.Exceptional
Disco, shows, and night entertainment is excellent. Great good variety. Kids club, tennis and mini golf are very nice touches
Kevin, 1 night family trip, Mar 24, 2019
Verified Orbitz guest review