Near the shores of Lake Michigan, The Chicago Hotel Collection - Millennium Park offers a warm welcome with a restaurant, coffee shop/cafe and free in-room WiFi. Explore nearby Millennium Park and take advantage of express check-in/check-out services for added convenience.
Reviews
5.25.2 out of 10
Popular amenities
Pet-friendly
Laundry facilities
Air conditioning
Free WiFi
Non-smoking
Restaurant
Main amenities (6)
Near the beach
Restaurant
Room service
Coffee shop/cafe
Self-serve laundry
Luggage storage
Feel at home (6)
Children stay free
Kitchen
Private bathroom
Separate bedroom
Living room
Television
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Family Suite, 3 Bedrooms, Kitchen, City View
Family Suite, 3 Bedrooms, Kitchen, City View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
City view
Sleeps 9
1 King Bed, 1 Queen Bed, 1 Double Bed and 1 Queen Sofa Bed
View all photos for Classic Suite, 2 Bedrooms, Kitchen, City View
Classic Suite, 2 Bedrooms, Kitchen, City View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
City view
Sleeps 6
2 Queen Beds and 1 Queen Sofa Bed
View all photos for Classic Suite, 3 Bedrooms, Kitchen, City View
Classic Suite, 3 Bedrooms, Kitchen, City View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
City view
Sleeps 8
2 Queen Beds, 1 Double Bed and 1 Queen Sofa Bed
View all photos for Studio Suite, 1 Queen Bed, Kitchen, Courtyard View
Studio Suite, 1 Queen Bed, Kitchen, Courtyard View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
14 sq m
Sleeps 2
1 Queen Bed
View all photos for Studio Suite, 1 King Bed, Kitchen, Courtyard View
Studio Suite, 1 King Bed, Kitchen, Courtyard View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
14 sq m
Sleeps 2
1 King Bed
View all photos for Standard Suite, 2 Bedrooms, Kitchen, City View
Standard Suite, 2 Bedrooms, Kitchen, City View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
City view
Sleeps 6
1 Queen Bed, 1 King Bed and 1 Queen Sofa Bed
View all photos for Deluxe Suite, 3 Bedrooms, Kitchen, City View
Deluxe Suite, 3 Bedrooms, Kitchen, City View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
City view
Sleeps 8
3 Queen Beds and 1 Queen Sofa Bed
View all photos for Suite, 1 Bedroom, Kitchen, Courtyard View
Suite, 1 Bedroom, Kitchen, Courtyard View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
Sleeps 5
1 King Bed and 1 Queen Sofa Bed
View all photos for Family Suite, 2 Bedrooms, Kitchen, City View
Family Suite, 2 Bedrooms, Kitchen, City View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
102 sq m
City view
Sleeps 8
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed
View all photos for Premium Suite, 2 Bedrooms, Kitchen, City View
Chicago, IL (PWK-Chicago Executive) - 53 min drive
Chicago, IL (DPA-Dupage) - 68 min drive
Rockford, IL (RFD-Greater Rockford) - 106 min drive
Millennium Station - 4 min walk
Chicago Van Buren Street Station - 10 min walk
Chicago Union Station - 20 min walk
Madison-Wabash Station - 2 min walk
Randolph-Wabash Station - 2 min walk
Washington Station - 4 min walk
Restaurants
Cindy's - 3 min walk
The Gage - 4 min walk
Starbucks - 2 min walk
Starbucks - 3 min walk
Intelligentsia Coffee - 2 min walk
About this property
The Chicago Hotel Collection - Millennium Park
You'll be in a fantastic location at The Chicago Hotel Collection - Millennium Park, just a 5-minute walk from Michigan Avenue and Millennium Park. This Art Deco hotel is also within just a 10-minute walk of State Street and Cloud Gate. Fellow travelers love the room service. The property is just a short walk to public transportation: Madison-Wabash Station is steps away and Randolph-Wabash Station is 2 minutes.
Languages
English
At a glance
Hotel size
19 rooms
Arranged over 21 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in information
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Services
Laundry facilities
Luggage storage
Facilities
1 building/tower
Built in 1920
Art Deco architecture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Visual alarms in hallways
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Individually furnished
Separate living room
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchen
Stovetop
Oven
Cookware, dishes, and utensils
Dishwasher
Fees & policies
Refundable deposits
Breakage deposit: USD 100.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: 14 percent
Resort fee: USD 39.95 per accommodation, per night
Resort fee inclusions:
In-room bottled water
In-room coffee
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 September to 15 May.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 60602
Also known as
Pittsfield Hotel Apartments Suites
Millennium Park Apartments Apartment
Millennium Park Apartments Apartment Chicago
Millennium Park Apartments Chicago
Pittsfield Apartments + Suites
The Chicago Hotel Collection Millennium Park
The Chicago Hotel Collection - Millennium Park Hotel
The Chicago Hotel Collection - Millennium Park Chicago
The Chicago Hotel Collection - Millennium Park Hotel Chicago
Frequently asked questions
Are pets allowed at The Chicago Hotel Collection - Millennium Park?
Yes, dogs are welcome. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Chicago Hotel Collection - Millennium Park?
Sorry, there's no onsite parking at The Chicago Hotel Collection - Millennium Park.
What are the check-in and check-out times at The Chicago Hotel Collection - Millennium Park?
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an onsite casino at The Chicago Hotel Collection - Millennium Park?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (14-min walk) is nearby.
Are there restaurants at or near The Chicago Hotel Collection - Millennium Park?
Yes, there's an onsite restaurant.
Does The Chicago Hotel Collection - Millennium Park have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around The Chicago Hotel Collection - Millennium Park like?
The Chicago Hotel Collection - Millennium Park is in Downtown Chicago, a short 2-minute walk from Madison-Wabash Station and 2 minutes' walk from Millennium Park.
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The Chicago Hotel Collection - Millennium Park Reviews
Reviews
5,2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7,2/10
Cleanliness
8,0/10
Staff & service
5,0/10
Amenities
6,2/10
Property conditions & facilities
Reviews
10/10 Exceptional
31 August 2022
The studio was so cute! Grocery store was a street behind not far all! It was nice and quiet stay. The view we had was so beautiful.
Ashley
Ashley, 1-night trip
10/10 Exceptional
26 July 2022
Thank you for a great stay!
My friends and I came to celebrate my best friend’s bachelorette weekend. I want to thank the staff and especially cleaning staff that were professional and friendly. We encountered zero problems and really enjoyed the location.
Tiffany
Tiffany, 2-night trip
10/10 Exceptional
21 July 2022
Nice
Ivan
Ivan, 3-night trip
10/10 Exceptional
21 July 2023
Good
VHugoC
8/10 Very good
11 October 2022
Great location
I was nervous based on past reviews but I found our room clean and well appointed except there were no pots, pans , glassware. You could hear noise from outside, but you are in a major city.
Kimberlee
Kimberlee, 3-night trip
10/10 Exceptional
29 December 2022
The property was good location, but the scaffolding aroudn the building was little inconvenient. Overall, wonderful stay but got stuck in elevator first night.
Nathaniel
Nathaniel, 2-night trip
6/10 Good
25 July 2022
No cookware
The stay was okay, but I don’t understand why have a full kitchen without any utensils or cook ware. That was the whole reason I picked that hotel was for the full kitchen. The mattress was very firm
Verified traveller
3-night trip
6/10 Good
26 October 2022
Check-in process was very impersonal and confusing.
Fabio
Fabio, 1-night trip
2/10 Poor
01 July 2022
WORST HOTEL ON THE PLANET! DO NOT STAY HERE!!!!!!!!! IT'S SO SKETCHY AND SUCH A JOKE AND THERE IS NO ONE THERE EVEN TO CHECK YOU IN!
Ashley
Ashley, 2-night trip
6/10 Good
21 November 2022
Room was a little small for the money. Room has full kitchen but no cups, dishes, utensils at all.
Jeff
Jeff, 1-night trip
2/10 Poor
24 October 2022
Hell in Chicago
The beds was dirty and the service was bad when we got in there was a 45 minute wait for the room key not because of the line but because of the maci
Lashaun
Lashaun, 2-night trip
2/10 Poor
07 June 2023
Make sure it’s open.
I texted for the em early check in.
They texted back that the hotel was closed!!! Thank goodness hotels.com helped me rebook. This was the day before my stay and if I had not texted, I would have not been notified.
Patty
Patty, 1-night trip
2/10 Poor
08 July 2022
Incredibly unclean room and unhelpful staff
David
David, 2-night trip
2/10 Poor
07 June 2023
Stranded in Chicago
I received emails, confirmations to a hotel that had closed 3 months prior! No one answered the phone, unable to leave vm. Horrible! Don’t ever book there. They left us stranded in Chicago.
Christine
Christine, 1-night trip
6/10 Good
21 February 2023
Rooms were filthy, floors were sticky clearly not cleaned routinely. The sheets on the bed were very dusty and dirty did not feel comfortable staying on these beds. The living room area is not as pictured it was hideous. Definitely do not recommend this stay
Edwin
Edwin, 1-night trip
4/10 Fair
09 July 2022
Room wasn't clean beds stinks
Jesus
Jesus, 1-night trip
2/10 Poor
12 July 2022
False advertising, no front desk service and hard to get contact over the phone
Tiffany
Tiffany, 1-night trip
10/10 Exceptional
28 November 2022
The hotel suite was clean, but all the tvs had to share one device in order for them to work including remotes 😡😡, there were no cooking supplies in the kitchen area, no parking, have to call a number to speak with someone, but over all the room was clean.
JANICE
2/10 Poor
10 July 2022
Worst place ive stayed at, i had a guest i had to make leave , after he left he did something to building and i was charged and also building security came in my room and took my stuff out of room .
Mark
Mark, 1-night trip
2/10 Poor
19 July 2022
Door - deadbolt or latch - did not lock for 2 days
Door - deadbolt or latch - did not lock for 2 days!
Claire
Claire, 7-night trip
2/10 Poor
11 October 2022
If you like virtual check-in's and lack of support, this is your place. If you don't care about privacy shades when your room faces about a 100 other rooms, then you are home. If you prefer non-room darkening shades, you will love this place. Also, if you think that you are getting the rooms shown in the pictures, you won't. I am super disappointed by this place and how overly priced it was. In addition, I was given a price through Expedia and Chicago Hotel Collection Millennium Park overcharged me by over $200.
If you choose to stay here, I wish you the best. I will NEVER stay here again.
Lee
Lee, 1-night trip
2/10 Poor
06 September 2022
Absolutely worst hotel experience I’ve had. Room did not have AC. Made multiple attempts to get ahold of someone at the property in order to get it fixed but still noone ever came. It was summer in chicago and the temperature in the room for 2 days read 78 degrees
Kiley
Kiley, 2-night trip
6/10 Good
05 July 2022
The location of the property is perfect, I did not like that it was almost 6pm and it said that the room was not ready and that I should contact customer service by phone or message. I spent several minutes trying to communicate and there were other people waiting to communicate as well. After several attempts we were able to communicate. Too bad I saw many people waiting at the reception trying to communicate. They should clarify that there is no reception at the hotel and everything is done by phone.
Lina
Lina, 1-night trip
8/10 Very good
31 October 2022
Mixed review~
Check in had a hiccup. Tried to check in and the kiosk was out of room keys. Then tried to use a different kiosk and the kiosk informed us that our room was not ready. Then we had to call the support line and took them about 10 minutes to figure it out.
The location is great and it was easy to walk to all of the attractions we wanted.
The room was clean but our biggest problem is that the sofa bed was broken, which is consistent with many other reviews. I just thought it would be fixed by now.
So it's really a mixed review here. I wish the check in process was smoother and the bed was fixed, but at the same time the location was great.
Jimmy
Jimmy, 2-night trip
2/10 Poor
22 July 2022
Only good thing is the location. Don't book with this place such a hassle to deal with this company.
You have to pay an additional amenity fee. This is not optional. It was also not stated before we checked in. And then when you want to use the amenity of checking in early, there is no staff around to help you do so. I emailed the company many times but no one ever responded. I was able to secure a late check out thanks to texting the number that was displayed by the digital check in stand.
Check in requires the use of an app. So you have to download an app. You also need wifi to check in so if you are international and don't have a phone plan, good luck.
There is no reception desk or staff. No place to leave baggage if you arrive early or want to leave late.
The person across the hall had a loud party going on till late and kept us awake.
Pay the extra money to stay at a real hotel... it ended up being the same cost as others around due to the amenity fee.