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The Ritz-Carlton, Chengdu

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Tianfu Square

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, Chengdu

View from room
Indoor pool
1 bedroom, premium bedding, down duvets, pillow-top beds
1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby
VIP Access

Reviews

9,6 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Connecting rooms available
  • Non-smoking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
  • Premium TV channels
The price is R1 890
R2 204 total
includes taxes & fees
02 Jan - 03 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Club Suite, 1 Bedroom, Non Smoking

LED TV

Club Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
  • 105 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Pillowtop bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Pillowtop bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Pillowtop bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Pillowtop bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
  • 97 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Indoor pool, seasonal outdoor pool

The St. Regis Chengdu

Pool
Spa
Free parking
Free WiFi
9.2 out of 10, Wonderful, (164)
The price is R1 915
R2 233 total
includes taxes & fees
19 Dec - 20 Dec
The St. Regis Chengdu
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About the area

Map
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan, 610017

What's nearby

  • Tianfu Square - 10 min walk
  • Wenshu Monastery - 19 min walk
  • Chengdu IFS - 3 min drive
  • Taikoo Li Shopping Center - 3 min drive
  • Wide and Narrow Street - 4 min drive

Getting around

  • Shuangliu Intl. Airport (CTU) - 28 min drive
  • Hongpailou Railway Station - 8 min drive
  • Chengdu West Railway Station - 10 min drive
  • Chengdu West Station - 10 min drive
  • Luomashi Station - 16 min walk
  • Wenshu Monastery Station - 18 min walk
  • Tianfu Square Station - 20 min walk

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪Flair - ‬2 min walk
  • ‪Caffe Bene-咖啡陪你 - ‬5 min walk
  • ‪六和豆浆 - ‬2 min walk
  • ‪太平洋咖啡成都富力天汇店 - ‬5 min walk

About this property

The Ritz-Carlton, Chengdu

The Ritz-Carlton, Chengdu is a great choice for a stay in Chengdu. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Li Xuan, one of 5 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 350 rooms
  • Arranged over 41 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Bed rails
  • Corner guards

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business center
  • Meeting rooms
  • Conference center (18464 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Li Xuan - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
FLAIR - This bar specializes in Asian cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
SPICES - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lobby Lounge - This café serves light fare only. Happy hour is offered. Open daily.
Dining Room - This fine-dining restaurant specializes in Mediterranean cuisine. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 253 to 253 for adults, and CNY 0 to 253 for children

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Chengdu Ritz-carlton
Ritz-carlton Chengdu
Ritz-carlton Hotel Chengdu
Ritz-Carlton Chengdu Hotel
The Ritz carlton Chengdu
The Ritz Carlton, Chengdu
The Ritz-Carlton, Chengdu Hotel
The Ritz-Carlton, Chengdu Chengdu
The Ritz-Carlton, Chengdu Hotel Chengdu

Frequently asked questions

Does The Ritz-Carlton, Chengdu offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton, Chengdu?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at The Ritz-Carlton, Chengdu?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Ritz-Carlton, Chengdu?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at The Ritz-Carlton, Chengdu?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at The Ritz-Carlton, Chengdu and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Ritz-Carlton, Chengdu also has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near The Ritz-Carlton, Chengdu?
Yes, there are 5 onsite restaurants, featuring alfresco dining and Chinese cuisine.
Does The Ritz-Carlton, Chengdu have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around The Ritz-Carlton, Chengdu like?
The Ritz-Carlton, Chengdu is in Chengdu City Centre, a short 10-minute walk from Tianfu Square and 19 minutes' walk from Wenshu Monastery.

The Ritz-Carlton, Chengdu Reviews

Reviews

9,6

Exceptional

9,8/10

Cleanliness

9,8/10

Staff & service

9,4/10

Amenities

9,6/10

Property conditions & facilities

9,4/10

Eco-friendliness

Reviews

10/10 Exceptional

Shuo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emmalie, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Giulio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chenbo, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel, great staff and wonderful dinner, Evan arranged at a tour for us and went out of his way to help me with logistics
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional Stay at the Ritz-Carlton Chengdu
I recently stayed at the Ritz-Carlton Chengdu, and it was an exceptional experience. Though there was a small hiccup with the airport pickup, the team quickly made it up to us, showcasing their commitment to excellent service. From the moment we arrived, the staff went out of their way to ensure our stay was flawless, and every interaction felt warm and attentive. The rooms were beautifully designed with luxurious touches and breathtaking city views. Housekeeping kept everything spotless, and the little details made it feel extra special. Dining at the hotel was a highlight, with a breakfast buffet offering both local and international options, and the staff in the dining area made each meal feel like a memorable occasion. The amenities were equally impressive, especially the spa and pristine pool, which provided the perfect spots to relax. The location was also ideal for exploring Chengdu. Despite the initial hiccup, the Ritz-Carlton Chengdu’s incredible service more than made up for it, and I left feeling truly taken care of. I highly recommend this hotel and look forward to returning!
Giulio, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

travel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

STONE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel is clean, great service and excellent breakfast. The best is the room itself. It’s big and clean and very comfortable.
Kenny, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

STONE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel as you would expect. Staff are very helpful. Breakfast there is huge variety.
Sandra, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Only issue I had was the check in. My booking was for 3 pax and confirmed as that. But the insisted in charging me for 1 more pax. Hotel Manager managed the situation very well and resolved it.
Tang, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was a relatively long stay - fantastic hotel and the staff were brilliant. Will be back again.
Mark, 9-night family trip
Verified Expedia guest review

8/10 Very good

Everything was very good, specially the Club Lounge and their staff. Only negative is that you need to wear a swimming cap to go to the pool, even if you are bald and it makes the whole thing more like a sporting center than a relaxing hotel pool.
Cristiano, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Troy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service and courtesy of the people at the Ritz.
Lucia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Outstanding services
SHIYUAN, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful facility well located
Stan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ying, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Pui shan susanna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

JIEKUN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

yanru, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Love the place. Great city view.
yanru, 1-night family trip
Verified Expedia guest review

8/10 Very good

Hanping, 3-night trip
Verified Expedia guest review